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4.6 out of 5

"Lounge in 602 was stained and dirty, not enough access for drinks nearby " More

By a verified traveller on Thu 09 Jun 2022

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Hotel Description

Quest Penrith places you in the center of Sydney, within just a 10-minute stroll of Westfield Penrith Shopping Centre and within 30 minutes of Pepper Stadium. Highlights at this aparthotel include a restaurant, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features a flat-screen TV, a coffee/tea maker, and free local calls. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A safe, a hair dryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find a 24-hour business center, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 5 AM and 1 PM and on weekends between 7 AM and 1 PM. There's also the convenience of self parking.

With a stay at this 3.5-star Penrith aparthotel, you'll be 2.1 km (1.3 mi) from Panthers World of Entertainment and 2.7 km (1.7 mi) from Nepean Hospital.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$171* Per night/room 16 Sep. - 17 Sep.

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Penrith ratings based on 74 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Penrith

Everyone (36) Couples (19) Family (10)
4 out of 5
Lounge in 602 was stained and dirty, not enough access for drinks nearby

Posted by on 9 Jun. 2022

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Comment from Hotel Management

10 Jun. 2022 by Gianni

Afternoon Lloyd, Thank you for taking the time to review our property. We apologise for this and will ensure our housekeeping team get it cleaned. Also with drinks access, do you mean pubs and bars? If so I recommend High Street which is the local area eat street that provides all cultures of cuisine. Hopefully next time and do hope to welcome you again soon. Kind Regards, Gianni Front Office Manager

3 out of 5
Too expensive for what it was. Hopeless parking situation. We won’t be back.

Posted by on 8 Jun. 2022

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Comment from Hotel Management

9 Jun. 2022 by Gianni

Hi Graham, Thank you for your feedback on your recent stay. I very much appreciate your comments, but to clarify our pricing is set based on business demand and also I can state our hotel is reasonably priced compared to other hotel providers within the area. Also our parking situation is out of our hands as the building was solely designed and developed with 26 car spots even though we provide over 115 rooms. In order to minimize this we note on all websites an also send out SMS messages prior to your arrival informing so our guests have the most up to date information prior to their visit. Hopefully you allow us with opportunity to welcome you back to our hotel. If so please reach out to me directly and I will look after you. Kind Regards, Gianni Front Office Manager (02) 9136 1100

5 out of 5

Posted by on 28 Apr. 2022

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5 out of 5

Posted by on 22 Apr. 2022

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5 out of 5
Great place to stay,no problems at all

Posted by on 9 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by Ravi Satyavolu General Manager

Dear Alex Thank you for taking the time to leave a review for Quest Penrith. Glad to read you have enjoyed your stay with us. Look forward to having you stay with us again. Regards

5 out of 5
Quiet and comfortable

Posted by on 7 Feb. 2022

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Comment from Hotel Management

7 Feb. 2022 by Ravi Satyavolu General Manager

Dear Paul Thank you for taking the time to leave a review for Quest Penrith. Glad to read you have enjoyed your stay with us. Look forward to having you stay with us again. Regards

5 out of 5
Well maintained property with friendly staff

Posted by on 28 Jan. 2022

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Comment from Hotel Management

30 Jan. 2022 by Ravi Satyavolu General Manager

Dear Nick Thank you for taking the time to leave a review for Quest Penrith. Glad to read you have enjoyed your stay with us. Look forward to having you stay with us again. Regards

4 out of 5
All in all Quest was a great value for money place to stay and very conveniently located to public transport and the shopping/dining district. My only personal negative, I found the bed to hard for liking, otherwise, big thumbs up.

Posted by on 1 Jan. 2022

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Comment from Hotel Management

5 Jan. 2022 by Ravi Satyavolu General Manager

Dear Tracy Thank you for choosing to stay at Quest Penrith. We appreciate you taking the time to give us your feedback on your recent stay and glad to read your comments We have noted down your feedback in regards to Bed been hard and we will be update your profile accordingly Look forward to having you stay with us again. Regards

5 out of 5
Loved that it was right next to the station very convenient Like the balcony to sit on for fresh air Very comfy bed Would definitely stay again in the future

Posted by on 28 Dec. 2021

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Comment from Hotel Management

29 Dec. 2021 by Ravi Satyavolu General Manager

Dear Susan Thank you for taking the time to leave a review for Quest Penrith. Glad to read you have enjoyed your stay with us. Look forward to having you stay with us again. Regards

5 out of 5
Very clean. Was a last minute booking staff were very helpful and accomodating

Posted by on 18 Dec. 2021

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Comment from Hotel Management

20 Dec. 2021 by Ravi Satyavolu General Manager

Dear Kim Thank you for taking the time to leave a review for Quest Penrith. Glad to read you have enjoyed your stay with us. Look forward to having you stay with us again. Regards

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quest Penrith. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Sydney aparthotel is smoke free.

  • 115 guestrooms or units
  • 7 levels
  • 85.6 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Penrith Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Penrith offers 115 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 5 AM to 1 PM and on weekends from 7 AM to 1 PM.

Quest Penrith has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 30 for adults, AUD 10 and AUD 20 for children (approximately)
  • Self parking fee: AUD 20 per day
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Penrith Apartment
  • Quest Penrith Penrith
  • Quest Penrith Aparthotel
  • Quest Penrith Aparthotel Penrith

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.