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4.4 out of 5

"Convenient, cosy and comfortable; as usual. " More

By a verified traveller on Mon 02 May 2022

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Hotel Description

A luxury stay in Sydney awaits you at Quest Campbelltown. You'll be 1.2 km (0.7 mi) from Campbelltown Stadium and 4 km (2.5 mi) from Minto Indoor Sports Centre. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features free wired Internet, an iPod dock, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities, a rooftop terrace, and a free grocery shopping service. On weekday mornings continental breakfast is served between 6 AM and 9:00 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4.5-star Campbelltown aparthotel include Western Sydney University and Australian Botanic Gardens.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$142* Per night/room 22 Jun. - 23 Jun.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 7 Max

Executive Studio with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive One Bedroom Apartment with Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quest Campbelltown ratings based on 341 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Campbelltown

Everyone (162) Couples (77) Family (106)
4 out of 5
Convenient, cosy and comfortable; as usual.

Posted by on 2 May 2022

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Comment from Hotel Management

4 May 2022 by Lydia Rees

Hi Peter, Thank you for leaving us a review and comments on your stay. We are incredibly glad it was an enjoyable stay. If there is anything we could have done differently to make your stay more enjoyable, please do not hesitate to let us know. Lydia Rees Quest Campbelltown

3 out of 5
Rooms where clean but communication was poor as my included breakfast was not recognized on arrival. Very disappointed

Posted by on 1 May 2022

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Comment from Hotel Management

4 May 2022 by Lydia Rees

Hi Brendon, Thank you for taking time to leave some comment regarding your stay. We are so sorry to hear that there was an issues with breakfast. I have checked your reservation and it seems you have booked a rate that is not inclusive of breakfast. We understand that booking online can get confusing, please do not hesitate to contact us directly in future for a reservation. We are glad that we were able to provide you with a Quest standard, cleaned apartment. We hope to greet you and your guests again in the near future. Lydia Rees Quest Campbelltown

4 out of 5
Overall an okay stay. Didn’t like the pillows were very hard and low

Posted by on 26 Apr. 2022

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Comment from Hotel Management

4 May 2022 by Lydia Rees

Hi Maryann, Thank you for taking the time to review your stay with us. Your comments regarding the pillows have been taken on board and will be discussed with the team. Your feedback will allow us to review our current product to be able to bring the best experience forward to our guests. We hope to welcome you back in the near future. Lydia Rees Quest Campbelltown

3 out of 5
Loved the cleanliness However, powerpoints need to have USB connections

Posted by on 27 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Lydia

Hi Tafara, Thank you for taking the time to share your experience and insights with us. We are regretful our service was not up to your expectation. We're sorry that you had forgotten your own adaptor at home, had you visited our receptionist, they would have lent you one. We hope to see you again in the near future. Lydia Rees Quest Campbelltown

5 out of 5
Love it thanks 🙂

Posted by on 19 Feb. 2022

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Comment from Hotel Management

20 Feb. 2022 by Laina

Good Afternoon ! We are very pleased to read your nice feedback and understand that you've enjoyed our facilities and service. Kindly rest assured that your positive feedback will be shared with the team here who will be very motivated. We look forward to welcoming you back in the near future! Laina Roebeck Front Office Manager

5 out of 5
Simple and Easy to get to and friendly staff

Posted by on 4 Feb. 2022

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Comment from Hotel Management

8 Feb. 2022 by Laina

Hi Greg! It was an absolute pleasure having you and your fluffy friend with us! We are very pleased to read your nice feedback and understand that you've enjoyed our facilities and service. Kindly rest assured that your positive feedback will be shared with the team here who will be very motivated. We look forward to welcoming you back in the near future! Laina Roebeck Front Office Manager

2 out of 5

Posted by on 9 Jan. 2022

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4 out of 5
Great place to stay, convenient and well located for my needs. Was disappointed this trip that kids and parents thought the motel was a playground, especially during the evening and night. Riding scooters and running down corridors followed by loud conversations as adults congregated in the halls. And on multiple levels and areas of the motel too. Occurred on all 4 nights i stayed.

Posted by on 8 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Laina

Hello Peter, Thank you for taking the time to share your experience and insights with us. We are regretful your stay was not as enjoyable as we had hoped. Your comments have been surely noted and shared internally among the team. We hope this single incident will not affect your confidence on us and we sincerely hope we can welcome you back again in the near future where warm welcome from the entire team awaits. Laina Roebeck Front Office Manager

4 out of 5
Good value for the money. But only misleading information the about free breakfast.

Posted by on 5 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by Christie

Hi Srilaxmi Thank you for your time to share your feedback on your recent reservation. We are delighted to hear that you enjoyed your stay with us here at Quest Campbelltown! Our guest may enjoy hot buffet breakfast from Monday-Friday, however it was closed over the Christmas period. Instead, we provide complimentary continental breakfast pack. We do hope we can welcome you back in the future when you may experience our hot buffet breakfast. We look forward to welcoming you back again soon! Regards Quest Campbelltown service team

5 out of 5
Friendly staff and good room

Posted by on 5 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by Laina

Hi Somruedee! We are very pleased to read your nice feedback and understand that you've enjoyed our facilities and service. Kindly rest assured that your positive feedback will be shared with the team here who will be very motivated. We look forward to welcoming you back in the near future! Laina Roebeck Front Office Manager

Property Features

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 1119 square feet (104 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Quest Campbelltown. The aparthotel can provide concierge services and a complimentary grocery shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Quest Campbelltown was completed in June 2016. Smoking is allowed in designated areas at this 4.5-star Sydney aparthotel.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2010
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Leumeah Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Campbelltown offers 81 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6 AM and 9:00 AM.

Quest Campbelltown has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 35 per accommodation, per night, plus a deposit of AUD 200 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 for adults and AUD 9 for children (approximately)
  • Self parking fee: AUD 10 per day
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Campbelltown Quest
  • Quest Apartment Campbelltown
  • Quest Campbelltown
  • Quest Campbelltown Apartment
  • Quest Campbelltown Aparthotel
  • Quest Campbelltown Campbelltown
  • Quest Campbelltown Aparthotel Campbelltown

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.