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4.1 out of 5

"Very Clean & Comfortable Staff friendly , in a fantastic position We will be back! " More

By a verified traveller on Wed 23 Sep 2020

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Hotel Description

At Nesuto Pennant Hills, you'll be 3.1 km (1.9 mi) from Koala Park Sanctuary and 6.3 km (3.9 mi) from Hornsby Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy a flat-screen TV with digital channels, and each apartment features a coffee/tea maker, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Weekly housekeeping is available.

At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4-star Pennant Hills aparthotel include Ku-ring-gai Chase National Park and Castle Hill Community Centre.

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$114* Per night/room 3 Oct. - 4 Oct.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nesuto Pennant Hills ratings based on 216 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nesuto Pennant Hills

Everyone (139) Couples (44) Business (3) Family (35)
5 out of 5

Posted by on 20 May 2021

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1 out of 5
The night I stayed here was terrible. The washing machine didn't work (that was the only reason I opted for the 1-bedroom apartment). I have pictures to prove that the washing machine was neglected and mouldy. I was expected to lug all of my stuff to another level if I wanted a TV that worked. King Bed apparently just means to singles pushed together. No instructions explaining what number reception was, so I left a note at reception and staff didn't bother to call me in the morning. When I went down to speak to them again because of another issue, they just said to call Expedia??? I booked through Wotif, not Expedia. Terrible stay, and Nesuto took no responsibility for it! My condolences to anybody who stays here.

Posted by on 24 Mar. 2021

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Comment from Hotel Management

3 Apr. 2021 by Management

Thank you for your review. I apologise that you obviously did not enjoy your stay with us. We did offer you a room move to a similar room, You declined the offer. The washer dryer in the room I admit does take a long time to complete the cycle so I gave you some coins to use the communal washer and dryer which is a lot faster. Most of our reviews are positive and our guest are happy with their stay I'm sorry your stay was not up to our usual standards

5 out of 5
Very Clean & Comfortable Staff friendly , in a fantastic position We will be back!

Posted by , from Central West on 23 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Joanne

Dear Bron, Thank you for your feedback and we are happy that you enjoyed your recent stay with us. We look forward to welcoming you back to Nesuto Pennant Hills in the future.

5 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jo

thankyou for your kind feedback glad you enjoyed your stay

4 out of 5
Great position for us. Large clean rooms we’ll appointed.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jo

thanks for your great feedback really appreciated

3 out of 5

Posted by on 7 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jo

thankyou

5 out of 5

Posted by on 20 Dec. 2019

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5 out of 5
Very new and well laid out. Size ample despite studio label. Very quiet in room despite location on Pennant Hills Rd. Very good value for money.

Posted by on 24 Nov. 2019

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3 out of 5

Posted by on 15 Nov. 2019

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4 out of 5
the doors onto the balcony could only be opened if both doors were opened. As close as the property is to the main road, there is very little noise to be heard on the balcony and none inside the unit.

Posted by on 1 Oct. 2019

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Property Features

Nesuto Pennant Hills offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Event space at this aparthotel measures 2012 square feet (187 square meters) and includes a meeting room. Nesuto Pennant Hills also features laundry facilities and an elevator. For a fee, parking is available. This 4-star Sydney aparthotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 2012 sq ft of conference space
  • 187 sq m of conference space
  • Bar or lounge
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Pennant Hills Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Nesuto Pennant Hills offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Caters to LGBTQIA guests
  • Cash or credit card deposit required
  • Number of children who can stay for free – 12
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pennant Hills Hotel
  • Pennant Hills Waldorf
  • Pennant Hills Waldorf Apartment
  • Pennant Hills Waldorf Apartment Hotel
  • Waldorf Apartment Hotel Pennant Hills
  • Waldorf Hotel Pennant Hills
  • Waldorf Pennant Hills
  • Waldorf Pennant Hills Apartment Hotel
  • Waldorf Pennant Hills Apartment
  • Nesuto Pennant Hills Aparthotel
  • Nesuto Pennant Hills Pennant Hills
  • Nesuto Pennant Hills Aparthotel Pennant Hills

You should know

  • This aparthotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.