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3.8 out of 5

"Great place to stay. The management listens to feedback. " More

By a verified traveller on Sun 02 Sep 2018

Hotel Description

Oaks Hyde Park Plaza places you in the center of Sydney, within a short 5-minute stroll of Australian Museum and Hyde Park. Highlights at this property include an outdoor swimming pool, a sauna, and in-room kitchenettes.

Each apartment features WiFi, a TV, and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave, and a hob. An iron/ironing board and free toiletries are also available.

This smoke-free apartment offers a fitness centre, a 24-hour front desk, and limo/town car service. Other amenities include WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Sydney Central Business District property include Sydney Tower and Queen Victoria Building.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$126 per night

Two Bedroom Executive

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Executive (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Hyde Park Plaza ratings based on 771 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Oaks Hyde Park Plaza

Everyone (477) Couples (196) Business (5) Students (1) Family (86) Other (1)
5 out of 5
An apartment rather than just a hotel room, very nice. Clean and comfortable great views from the balcony.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Asif

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon.

4 out of 5
Great location - central and spaciousness; good amenities

Posted by on 8 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Asif

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon.

5 out of 5
Great loacation staff very helpful. Good size rooms.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Asif

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Hyde Park Plaza

2 out of 5
While the entry is very nice, the room was a totally different story. Mold on the shower roof, Extractor Fan didn't work, Shower rose was painful to use. Room was noisy, shower from next room sounded like it was inside out room, Noise from upstairs was unbearable. I would never go back to this location and I recommend you don't either.

Posted by on 2 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Asif Aslam

Dear Guest, Thank you for taking the time to provide your feedback of Oaks Hyde Park Plaza. We were disappointed to read about your most recent stay with us. Please understand that we are currently undergoing renovations and hope to have all of our rooms completed in the near future. We hope to welcome you back again in the near future. Kind regards,

4 out of 5
The location was fantastic with a great view of Hyde Park

Posted by on 27 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Asif

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Hyde Park Plaza

4 out of 5
The position is excellent for visiting Sydney. Don’t like a limited wifi,. It should be free all the time.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Helena P

Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

2 out of 5

Posted by on 25 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Asif

Dear Guest, We appreciate your valued feedback. I have shared your feedback with my entire team and necessary action has been taken for continuous improvement in our product and service standards. We hope to see you again soon.

1 out of 5
This property is very out dated and should not be rated as four star. The quality of the rooms are poor for the rating and cost.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Asif

Dear Guest, We appreciate your valued feedback. I have shared your feedback with my entire team and necessary action has been taken for continuous improvement in our product and service standards. We hope to see you again soon.

4 out of 5
Great location near Museum Station and Restaurants

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Helena

Dear Guest, Thank you for taking the time to review our property.We appreciate your feedback and look forward to having you stay at Oaks Hyde park Plaza on your next staycation. Warm Regards,

1 out of 5
Walls patched but not painten. Carpet torn. Doors patched but not painten. Tile floor skicky. Some beeping every 5-6min from oven eventhough off. We have stayed in Oaks rooms for years. This address was horrible

Posted by on 19 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Front Office

Dear guest, Thank you for taking the time to review. We are disappointed to hear about your most recent experience with us and can only apologise for the issues you faced. We value all feedback and will pass on your constructive criticism to our maintenance staff to further investigate the fixtures and fittings in all rooms. We hope to welcome you back again in the near future. Kind regards,

About the Oaks Hyde Park Plaza

Location 38 College Street, Sydney, NSW 2010

Property Features

Oaks Hyde Park Plaza offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have WiFi for a fee. Oaks Hyde Park Plaza also features laundry facilities, dry cleaning/laundry services, and limo/town car service. For a fee, parking is available. This 4-star Sydney apartment is smoke free.

  • 88 guestrooms or units
  • 17 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16 km / 9.9 mi)
  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Hyde Park Plaza offers 88 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs and microwaves. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Television
  • Fridge
  • Microwave
  • Hob
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 50.00 per day
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 44.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Hyde Park Plaza Apartment Sydney
  • Oaks Hyde Park Plaza Apartment
  • Oaks Hyde Park Plaza Sydney
  • Oaks Hyde Park Plaza
  • Oaks Hyde Park Plaza Hotel Sydney
  • Park Plaza Oaks Hyde
  • Park Plaza Sydney
  • Hyde Park Plaza Sydney
  • Sydney Park Plaza

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.