4.0 out of 5

"Good location in the centre of Sydney. Complementary WiFi. Staff were friendly. " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

Ibis Sydney World Square puts you in the heart of Sydney, within steps of World Square Shopping Centre and Capitol Theatre. Highlights at this hotel include a restaurant and in-room free WiFi.

All 166 soundproofed rooms feature wired Internet, TVs, and in-room childcare. Fridges and round-the-clock room service make in-room dining convenient. Coffee/tea makers, safes, and hairdryers are also available.

The restaurant, iBistro, serves local and international cuisine and is open for breakfast and dinner. IBar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a fitness centre, and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle.

Sights within a 10-minute drive of this 3.5-star Sydney Central Business District hotel include ANZAC War Memorial and Paddy's Market.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134 per night

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ibis Sydney World Square ratings based on 827 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Sydney World Square

Everyone (567) Couples (188) Business (3) Students (5) Family (63)
5 out of 5
Good staff, good location, reasonable price. I arrived quite early and needed the room, so they arranged a double the cleaning staff had already looked after. Couldn't ask for better cooperation.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Michelle Taylor

Fantastic, thank you.

4 out of 5

Posted by on 26 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Michelle Taylor

Thank you for your feedback

5 out of 5
Nice hotel Great rooms,breakfast,staff were amazing Great location

Posted by on 25 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Michelle Taylor

Thank you for your feedback

5 out of 5
Great location, friendly and helpful staff, clean room and amole soace, awesome breakfast (and very helpful breakfast chef).. would reccomend and definately stay again.

Posted by on 19 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Michelle Taylor

Hi, Thank you for your feedback, I will share with the team.

4 out of 5
we had stayed five days,in the first two days,our room smelled horrible..

Posted by on 10 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Michelle Taylor

Hi Ray, I am sorry we let you down. Thank you for your feedback,

2 out of 5
Central and quiet but very small. Couldn’t adjust the aircon so unable to get cool. Parts of the room were not cleaned, quite dusty in places.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Michelle Taylor

Hi Wayne, Thank you for your review. I am sorry our housekeeping team let us down, I will follow up with Management.

2 out of 5
Lifts broke, only one was working therefore lots of congestion and waiting around; room extremely small and dated, overall not a place I'd recommend. Staff were friendly and welcoming.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Michelle

Hi Crystal, Thank you for your review. I am very sorry about our lift. Unfortunately they delay was waiting on parts.

4 out of 5
Near Chinatown parking and railway Easy walk to restaurants and bars

Posted by on 6 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Michelle Taylor

Happy New Year, Thank you for your feedback

4 out of 5

Posted by on 28 Dec. 2018

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Comment from Hotel Management

6 Jan. 2019 by Michelle

Happy New Year, Thank you for your feedback

2 out of 5

Posted by on 15 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Michelle

Thanks

About the ibis Sydney World Square

Location 382 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly ibis Sydney World Square. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 1 building
  • 166 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.4 km / 10.8 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Ibis Sydney World Square offers 166 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

IBistro – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Open select days.

IBar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Due to the renovation of guestrooms, bathrooms, and corridors, please be advised that work on these projects will proceed between the hours of 10 AM to 4 PM, Monday - Friday. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Fee for in-room wired Internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 17 per person (roundtrip)
  • Nearby parking fee: AUD 45 per night
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Sydney World Square Hotel
  • ibis World Square Hotel
  • ibis Sydney World Square
  • ibis World Square
  • Accor World Square Hotel

You should know

  • Ibis Sydney World Square offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.