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3.6 out of 5

"Reasonably central, clean and well presented room. The downside is that there is no kitchenette and I needed reception staff to manually change the ai ... " More

By a verified traveller on Thu 19 Mar 2020

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Hotel Description

Ibis Sydney World Square puts you in the heart of Sydney, within steps of World Square Shopping Centre and Capitol Theatre. Highlights at this hotel include a restaurant and in-room free WiFi.

Wired Internet, TVs, and in-room childcare are featured in all 166 soundproofed rooms. Refrigerators and round-the-clock room service make in-room dining convenient. Coffee/tea makers, safes, and hair dryers are also available.

The restaurant, iBistro, serves local and international cuisine and is open for breakfast and dinner. IBar is the hotel's own bar. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Sydney Central Business District hotel include Chinatown Night Market and ANZAC War Memorial.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$127* Per night/room 8 Jun. - 9 Jun.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ibis Sydney World Square ratings based on 271 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Sydney World Square

Everyone (230) Couples (11) Business (3) Students (5) Family (16)
4 out of 5
Reasonably central, clean and well presented room. The downside is that there is no kitchenette and I needed reception staff to manually change the air con from cooling to heating. I’d stay here again.

Posted by on 19 Mar. 2020

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4 out of 5
It was nice and clean, nothing spectacular with friendly staff.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by MT

Thank you

4 out of 5
Very comfortable, friendly, helpful staff. Very clean. An excellent spot in the city. Great Thai food below.

Posted by , from Australia on 25 Feb. 2020

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2 out of 5
Our check in experience was TERRIBLE! When we checked in, I originally had booked And paid for three people however, one couldn’t arrive and so It was the two of us. The guy that checked us in decided on his own that he would downgrade our room because there was now two of us to a room with two single beds instead of one with a double and two singles... I asked for the original room that I paid for because I would like to sleep on the double bed that as I have back issues than he told me the room wasn’t available then he asked us to sit down and wait while he answered a phone call... rude! He then told us that will give us a room for now and when the room becomes available he will move our things... obviously as we had no other choice we went into this temporary room. The room has one double bed and was tiny! Both my sister and I planned to rest before going out but that wasn’t possible with the arrangement and when it was time to get ready the lights continued to get cut off and they would go out. I called and asked to be moved and to another room but we needed to leave 5 minutes later anyway. When we got back our new room was ready and it was good because it was two doubles. Upon check out I asked for the asking to be waived for the inconvenience of everything during check in and apparently it couldn’t be done. Absolutely ridiculous!

Posted by , from ACT on 23 Feb. 2020

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4 out of 5
The room was functional and bed was super comfy. The bathroom light was great for applying makeup (which is unusual in hotel rooms). The AC would benefit from being re positioned to the hallway as the air blows directly on the bed which is too harsh for sleeping.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Sarah

Thank you for the review

4 out of 5
Clean,comfort bed and nice staff.And near with shopping centre.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Sarah

Thank you for the reveiw

4 out of 5
Great location. Overall good and room a little small

Posted by on 8 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Michelle

Thank you

4 out of 5
Very clean room, looks like bathroom is new. Cleaner was very friendly and helpful. Staff efficient. Had trouble with lift card not working properly at times. Bag storage wasn’t monitored, more of an honour system, but everything was fine. Apart from that, great location for shopping! We’ll definitely be back.

Posted by , from Brisbane on 1 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Michelle

Wonderful, we look forward to seeing you again.

4 out of 5
Signage at front of hotel not easily noticed. Lifts doors when approaching look like you have moved into a old dingy club

Posted by on 30 Nov. 2019

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Comment from Hotel Management

28 Dec. 2019 by MT

Thank you for your feedback. Have a great New Year.

5 out of 5

Posted by on 23 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Michelle

Thank you

About the ibis Sydney World Square

Location 382 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly ibis Sydney World Square. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 1 building
  • 166 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.6 km / 10.3 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

IBistro - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

IBar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveler safety, social distancing measures are in place and an acrylic shield is in place between staff and guests in main contact areas.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15 per person (approximately)
  • Fee for in-room wired Internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 17 per person (roundtrip)
  • Nearby parking fee: AUD 55 per day (open 24 hours)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Sydney World Square
  • Ibis World Hotel
  • Ibis World Hotel Sydney Square
  • Accor World Square Hotel
  • ibis Sydney World Square Hotel
  • ibis World Square Hotel
  • ibis World Square
  • ibis Sydney World Square Hotel
  • ibis Sydney World Square Sydney
  • ibis Sydney World Square Hotel Sydney

You should know

  • Ibis Sydney World Square offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.