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4.4 out of 5

"I cancelled due to COVID 19 isolated people on the premises " More

By a verified traveller on Thu 09 Jul 2020

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Hotel Description

A luxury stay in Sydney awaits you at Adina Apartment Hotel Sydney Airport. You'll be 6.4 km (4 mi) from Sydney Cricket Ground and 11.9 km (7.4 mi) from Bondi Beach. Highlights at this hotel include a restaurant and in-room free WiFi.

All 123 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy iPod docks, safes, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service. Additionally, phones, irons/ironing boards, and desks are available.

At the hotel's own bar/lounge, you can stop for a drink. 1259 square feet (117 square meters) of event facilities include 2 meeting rooms and conference space. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4.5-star Mascot hotel include Sydney Opera House and Sydney Harbour Bridge.

Family Room - Two Bedrooms & Two Bathrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Special - Upgrade

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Adina Apartment Hotel Sydney Airport ratings based on 173 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Adina Apartment Hotel Sydney Airport

Everyone (128) Couples (15) Family (24)
3 out of 5
I cancelled due to COVID 19 isolated people on the premises

Posted by on 9 Jul. 2020

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Comment from Hotel Management

9 Aug. 2020 by Adina Sydney Airport

Thank you for your feedback, to clear up we had international arrivals quarantining at the property, not COVID19 cases isolating at the hotel

5 out of 5

Posted by on 28 May 2020

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Comment from Hotel Management

4 Jun. 2020 by Barbara

Thank you for your feedback, we appreciate it.

5 out of 5
Easy access by public bus to and from airport. Train into city short stroll along with supermarket. Quiet considering location

Posted by on 28 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by Barbara

Thank you for your feedback!

5 out of 5
Thanks for looking after my family They couldn’t speak English But felt very comfortable with all your support Maria

Posted by on 28 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Barbara

Thank you for your feedback! We are glad to hear that they felt at home with us. Hope to have you staying with us in the near future!

2 out of 5
I have stayed at this place on a number of occasions prior to most recent stay. Never had an issue. Upon checking in to room, discovered used condoms in the bin which housekeeping had not disposed. Needless to say that soured any comfort during my stay. Staff at reception to their credit were very swift in addressing the situation and apologetic. Food at attached cafe/restaurant was below average.

Posted by , from Melbourne on 23 Mar. 2020

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Comment from Hotel Management

27 Mar. 2020 by Barbara

Thank for staying with us and your review. I sincerely apologize that you experienced this with us during your stay. We'll make sure to follow up accordingly to ensure this does not happen in future.

4 out of 5
Very clean and plenty of room. The only problem was it was stinking hot inside and couldn't adjust the air conditioning because it is on a central system so had to sleep with all the doors and windows open (which then made it noisy)

Posted by , from Harrogate on 8 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Barbara

Thank you for your feedback, we really do appreciate it. We are sorry to hear of your experience and will take this into account to ensure better and more comfortable future stays.

5 out of 5
Great location. Easy to check in. Quick to get taxi's.

Posted by , from Mascot, Sydney on 7 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Barbara

Thank you for your feedback, we really appreciate it and hope to have you staying with us in the near future.

5 out of 5
location & staff are fantastic. No Foxtel, Netflix or even in-house Movies is disappointing though.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Barbara

Thank you for your feedback, it is very much appreciated and we hope to have you staying with us again!

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Barbara

Thank you for your feedback, it is very much appreciated.

5 out of 5
Very comfortable, would stay again, close to airport Staff very helpful and obliging Rooms spacious and clean

Posted by , from Darwin on 19 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Barbara

Thank you for your feedback, it is very much appreciated.

About the Adina Apartment Hotel Sydney Airport

Location 17 Bourke Road, Mascot, NSW 2020

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. An airport shuttle (available on request) is available for a fee. A fitness center, multilingual staff, and laundry facilities are also featured at the luxury Adina Apartment Hotel Sydney Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 7 levels
  • 2 conference rooms
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (4.1 km / 2.6 mi)
  • Train station: Sydney Sydenham Station (3.2 km / 2 mi)
  • Metro station: Mascot Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Sydney Airport offers 123 accommodations with iPod docking stations and MP3 docking stations. 40-inch LCD televisions come with premium digital channels. Microwaves and minibars are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Microwave
  • Electric kettle
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Adina Apartment Hotel Sydney Airport has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 5 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 5 AM to 9:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 5.50 per person (one way)
  • Airport shuttle fee per child: AUD 5.50 (one-way)
  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Sydney Airport
  • Adina Apartment Sydney Airport
  • Adina Sydney Airport Mascot
  • Adina Apartment Hotel Sydney Airport Hotel
  • Adina Apartment Hotel Sydney Airport Mascot
  • Adina Apartment Hotel Sydney Airport Hotel Mascot

You should know

  • Adina Apartment Hotel Sydney Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.