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4.6 out of 5

"Walk to coles, lots of takeaway options and plenty of restaurants. Buses and train all walkable. Hollsong Church as well. " More

By a verified traveller on Sat 09 Mar 2024

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Hotel Description

At Punthill Norwest you'll be within a 10-minute stroll of Hillsong Church and within 30 minutes of Bella Vista Farm. Highlights at this aparthotel include in-room free WiFi, free internet, and LCD TVs.

Each apartment is soundproofed and features a TV with satellite channels, along with an espresso maker, a safe, and a hair dryer. A microwave and room service make in-room dining convenient. An iron/ironing board, a desk, and free toiletries are also available.

Enjoy the outdoor swimming pool and gym. Additionally, you'll find free WiFi in public areas, a garden, and express check-out. There's also the convenience of self parking.

Places within a 15-minute drive of this 3.5-star Norwest aparthotel include Norwest Private Hospital and Rouse Hill Village Centre.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$139* Per night/room 7 Apr. - 8 Apr.

Two Bedroom Apartment - Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Punthill Norwest ratings based on 640 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Punthill Norwest

Everyone (329) Couples (178) Business (6) Family (124)
4 out of 5
Most enjoyable

Posted by on 16 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Kosala , Superhost - Punthill Norwest Team

Hi Gary,Thank you for staying with Punthill Norwest.We appreciate you taking time out to review us.We look forward to welcoming you back.Kind regards

5 out of 5
Walk to coles, lots of takeaway options and plenty of restaurants. Buses and train all walkable. Hollsong Church as well.

Posted by on 9 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Christina- Punthill Norwest Team

Hi Graham,Thank you for staying with Punthill Norwest. We are pleased to hear that you had a wonderful stay and found all amenities close by.We appreciate you taking time out to share your review and we look forward to welcoming you back. Kind regards,Punthill Norwest Team.

3 out of 5
Thought that $25 for parking was pretty expensive considering the prize I paid for the room. The bed is hard as rock and pillow are flat once you lay your head on them. Wouldn’t stay here again as I would have another sleepless night if I did.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Christina- Punthill Norwest Team

Hi Jasmine,Thank you for staying with us.We apologise for the inconvenience caused during your stay. Due to recent changes in operations our charges for parking has changed. There are additional pillows available in the closet in the bedrooms. We appreciate you taking time out to share your review and we hope you give us another chance to accomodate you.Kind regards,Punthill Norwest Team.

4 out of 5

Posted by on 3 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Christina- Assistant Hotel Mngr, Punthill Norwest

Hi Mario,Thank you for staying with Punthill Norwest.We appreciate you taking time out to review us. We are looking forward to welcoming you back.Kind regards,Punthill Norwest Team.

3 out of 5
The blanks were covered in make up and had yellow stains on them we had a child staying with us so sleeping on the pull out lounge was fine but no shears for the bed and when the cleans come in they didn’t do anything left dirt on the floor

Posted by on 31 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Christina- Assistant Hotel Mngr, Punthill Norwest

Hi Melissa,Thank you for staying with Punthill Norwest.We apologise for the inconvenience caused during your stay. You are welcome to see the Front desk team during your stay for any assistance. Please note as per the Welcome letter on check in there is minimum Housekeeping service during your stay. We appreciate you taking time out to review us and we look forward to welcoming you back.Kind regards,Punthill Norwest Team.

4 out of 5

Posted by on 28 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Christina- Assistant Hotel Mngr, Punthill Norwest

Hi Richard,Thank you for staying with Punthill Norwest.We look forward to welcoming you back.Kind regards,Punthill Norwest Team.

5 out of 5
Very nice room Thanks

Posted by on 20 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by Nick - Super Host, Punthill Norwest Team

Hi Nick,Thank you for staying with Punthill Norwest. We are pleased to hear that you enjoyed our rooms.We look forward to welcoming you back.Kind regards,Punthill Norwest Team

3 out of 5
Great location. Good size apartment BUT shower flooded bathroom floor. Had to mop up floor myself so I didn't slip while at basin. Daily cleaning in main area not good. Food from previous occupant in kitchen area.

Posted by on 5 Oct. 2023

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Comment from Hotel Management

6 Oct. 2023 by Nick - Super Host, Punthill Norwest Team

Hi PetaThank you for staying with Punthill Norwest. We appreciate your feedback on maintenance concern.We look forward to welcoming you back.Kind regards,Punthill Norwest Team

4 out of 5
The room was nice and clean. Unfortunately, for a self contained appt, there was no sharp knife or chopping board to prepare meals. These were supplied once requested.

Posted by on 10 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by Nick - Super Host, Punthill Norwest Team

Hi Karen,Thank you for staying with Punthill Norwest. We appreciate your feedback and thank you for taking time out to review us. We look forward to welcoming you back.

4 out of 5
Great location for wedding we attended, plenty of restaurants and shops around the area also a couple of hotels, good walking area. Room was clean and spacious

Posted by on 3 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Christina- AHM, Punthill Norwest

Hi Velimir,Thank you for staying with Punthill Norwest. We are pleased you had a wonderful stay with us.Kind regards,Punthill Norwest Team.

Property Features

Punthill Norwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Event space at this aparthotel measures 904 square feet (84 square meters) and includes conference space. Punthill Norwest also features tour/ticket assistance, a garden, and room service (during limited hours). For a fee, parking is available. This 3.5-star Sydney aparthotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 4 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2012
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Seven Hills Station (7.4 km / 4.6 mi)
  • Metro station: Norwest Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Punthill Norwest offers 106 accommodations with espresso makers and safes. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Microwave
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.

Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Norwest
  • Adina Apartment Hotel Norwest Baulkham Hills
  • Adina Norwest
  • Adina Norwest Baulkham Hills
  • Adina Apartment Hotel Norwest Sydney Baulkham Hills
  • Adina Norwest Sydney Baulkham Hills
  • Adina Norwest Sydney
  • Punthill Norwest Norwest
  • Punthill Norwest Aparthotel
  • Punthill Norwest Aparthotel Norwest
  • Adina Apartment Hotel Norwest Sydney

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.