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4.6 out of 5

"Great location. Easy booking and checking in and out " More

By a verified traveller on Thu 30 Sep 2021

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Hotel Description

At Adina Apartment Hotel Norwest Sydney you'll be within a 10-minute stroll of Hillsong Church and within 30 minutes of Bella Vista Farm. Highlights at this aparthotel include an outdoor swimming pool and in-room LCD TVs.

Each apartment is soundproofed and features an iPod dock, a sofa bed, and WiFi. Wired Internet, satellite TV, and a microwave are also available.

The café, 22 Cafe Bar and Grill, is open for breakfast, lunch, and dinner. Business travelers can take advantage of conference space and a meeting room. Added amenities include a gym, WiFi in public areas, and a snack bar/deli. There's also the convenience of a free area shuttle.

Places within a 15-minute drive of this 3.5-star Norwest aparthotel include Norwest Private Hospital and Rouse Hill Village Centre.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 31 Oct. - 1 Nov.

One Bedroom Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment Interconnecting

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment - King or Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Adina Apartment Hotel Norwest Sydney ratings based on 593 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Adina Apartment Hotel Norwest Sydney

Everyone (302) Couples (171) Business (6) Family (117)
5 out of 5
Great location. Easy booking and checking in and out

Posted by on 30 Sep. 2021

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Comment from Hotel Management

8 Oct. 2021 by Farhad

Thank-you for taking time to review your stay, with us. We hope to see you soon, Kind Regards Adina Norwest

4 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

17 Jul. 2021 by Adina Norwest Team

Thank you for your time for the review, we really appreciate it.

1 out of 5
Room was not up to standard… water coming up through the floor and through the carpet at the end of my bed. I had to walk out of my room and around the kitchen so my socks and feet wouldn’t get wet. Told reception on day 1. They sent cleaners up to dry it out with a hair dryer. 2 days later carpet soaking wet again. Half of the cutlery was dirty and left in dish washer. And bathroom towel rack was only just hanging on the wall.

Posted by on 18 May 2021

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Comment from Hotel Management

21 May 2021 by Adina Norwest Team

Dear Guest, We appreciate you making us aware of your negative experience and for giving your valuable time for the review. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. We will make sure to address your concerns and assure you to make your stay comfortable next time. Kind Regards

5 out of 5

Posted by on 8 Mar. 2021

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Comment from Hotel Management

24 Mar. 2021 by Farhad

Thankyou for Staying with us. Hope to see you soon, Have a great day.

5 out of 5
Great property in a quiet location with plenty of food delivery options.

Posted by on 27 Feb. 2021

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Comment from Hotel Management

15 Mar. 2021 by Farhad

Thank You for your feedback, We really appreciate your time.

5 out of 5

Posted by on 24 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Adina Norwest Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Kosala Silva - Duty Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5
No Milk in the fridge. Very fewer tea/coffee supplies.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Jess

Thank you for your review, we appreciate the time you have taken to write it. I am sorry to read that your stay with us was not the positive experience that I hope all of our guests have. I want to assure you that any feedback is of the highest value to us. Your feedback has been shared with the team and the relevant Department Head so that action can be taken to improve our service in this important area. Thank you for bringing this to our attention and for your kind understanding on this occasion. I hope that we can make it up to you on a future visit. Kind regards Jess | Reception

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Jess

We very much appreciate your comments regarding your stay at the Adina Norwest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next stay with us! Kind Regards, Jess | Reception

4 out of 5
Was good No issues Just the bar was empty Overall was great

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Jess

We very much appreciate your comments regarding your stay at the Adina Norwest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next stay with us! Kind Regards, Jess | Reception

About the Adina Apartment Hotel Norwest Sydney

Location 22 Brookhollow Avenue, Norwest, NSW 2153

Property Features

There's a snack bar/deli on site. WiFi is available in public spaces for a fee. Adina Apartment Hotel Norwest Sydney offers its guests an outdoor pool and a fitness center. Event space at this aparthotel measures 904 square feet (84 square meters) and includes conference space. A free area shuttle within 5 km is available. The business-friendly Adina Apartment Hotel Norwest Sydney also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. This 3.5-star Sydney aparthotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 4 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2012
  • Deli
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Train station: Sydney Seven Hills Station (7.4 km / 4.6 mi)
  • Metro station: Norwest Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 5 km

Room Amenities

Adina Apartment Hotel Norwest Sydney offers 106 accommodations with iPod docking stations and safes. Accommodations are furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • IPod dock
  • HD television
  • Satellite channels
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

22 Cafe Bar and Grill - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per day (4-device limit, rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per day (4-device limit, rates may vary)
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Norwest
  • Adina Apartment Hotel Norwest Baulkham Hills
  • Adina Norwest
  • Adina Norwest Baulkham Hills
  • Adina Apartment Hotel Norwest Sydney Baulkham Hills
  • Adina Norwest Sydney Baulkham Hills
  • Adina Norwest Sydney
  • Adina Norwest Sydney Norwest
  • Adina Apartment Hotel Norwest Sydney Norwest
  • Adina Apartment Hotel Norwest Sydney Aparthotel
  • Adina Apartment Hotel Norwest Sydney Aparthotel Norwest

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.