For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
1831 Boutique Hotel puts you in the heart of Sydney, within steps of popular attractions like World Square Shopping Centre and Capitol Theatre. Highlights at this hotel include in-room free WiFi and LCD TVs.
Digital TV, coffee/tea makers, and safes are featured in all 68 rooms. Minibars, hair dryers, and irons/ironing boards are also available.
The restaurant, Mrs Chan's Kitchen, serves Thai cuisine and is open for lunch and dinner. Charlie Chans Bar is the hotel's own pub, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of airport drop-off service.
Attractions within a 10-minute walk of this 3.5-star Chinatown hotel include Paddy's Market and Sydney Town Hall.
Deluxe Trio
Bed Count1 Full BedMaximum Occupancy
3 Max
Trio Room
Bed Count1 Full BedMaximum Occupancy
3 Max
Family Room
Bed Count2 Full BedsMaximum Occupancy
6 Max
Shoebox
Bed Count1 Full BedMaximum Occupancy
2 Max
Matchbox
Bed Count1 Twin BedMaximum Occupancy
1 Max
Deluxe Duo
Bed Count1 Full BedMaximum Occupancy
2 Max
1831 Boutique Hotel ratings based on 264 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for 1831 Boutique Hotel
Everyone (211)Couples (15)Business (5)Family (17)
5 out of 5
I was looking for a basic room and bathroom and didn’t want any extras or anything fancy. This was perfect and in a great price range
Posted by Sam, from Sydney on 15 Jul. 2020
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Comment from Hotel Management
21 Jul. 2020
by Devyani
Hello
Thank you for taking the time to review us at 1831 Boutique Hotel. We noticed you gave us a 5/5 rating which is fantastic!
We are very happy that you enjoyed your experience in our hotel. We are very glad to read comments like yours, it pushes us to keep working hard.
Please do not hesitate to contact us if you’re coming back Sydney, it is always a pleasure have guests like you!
2 out of 5
Cigarette Smoke drifted to our room
We ordered a non smoking room
We were upgraded but the same result
Very unpleasant and unacceptable
Posted by Ken, from Dee why on 9 Mar. 2020
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Comment from Hotel Management
9 Mar. 2020
by Luke
Hi Ken,
Thank you sharing your experience with us.
Please note that none of our rooms are smoking rooms, and our air con systems are driven from outside units on the roof of the hotel. I reviewed your feedback card left this morning and instantly went to your upgraded room to investigate whether or not there was a smell of cigarette smoke. I did not personally detect anything myself, however I appreciate some people have much more sensitive noses to others and i did notice you had the windows open, so it is entirely possible smoke from outside can enter if left open. Please accept my apologies that we were unable to meet your expectations on this occasion, and know we tried our very best to ensure your stay with us was an enjoyable as possible.
If you do decide to give us another chance, please get in touch with me directly and i will personally see to it that you have an enjoyable stay at a great price.
We wish you the very best with any further travel plans you may have.
Luke - Front Office Manager
4 out of 5
Close to everything, it was very quiet, staff very friendly
Posted by a verified traveller on 8 Mar. 2020
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Comment from Hotel Management
10 Mar. 2020
by Jess - GM
Thanks for your 4/5 review. We are so pleased to hear you had a pleasant stay with us and we hope to welcome you back very soon!
4 out of 5
Nice and spacious great cooling . Fantastic service
Posted by a verified traveller on 29 Feb. 2020
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Comment from Hotel Management
29 Feb. 2020
by Nemo
Good Morning,
Thank you for choosing 1831 Boutique Hotel and we are pleased to hear that you received a fantastic service.
Every good feedback from our guest is very important to us as it reminds us that we are heading in a right direction.
I personally extend you an invitation to come and stay with us again and give us an opportunity to welcome you back.
Thanks and Regards,
Nirmohi Sasmile
1831 Boutique Hotel
4 out of 5
Convient central position good value for money.excellent staff, entrance Hall's rather tired.
Posted by a verified traveller on 24 Feb. 2020
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Comment from Hotel Management
24 Feb. 2020
by Jess - GM
Thanks for taking the time to leave your feedback. We are so pleased to hear that overall, you enjoyed your stay with us. You will be pleased to know that we are in the process of refurbishing the halls and once completed they will look fantastic! Wishing you happy and safe travels and we hope to welcome you back on your next visit to Sydney.
5 out of 5
The location and value was great. Haymarket is a great area and the light rail is on your doorstep so accessing any of the main city destinations is easy
Posted by Craig on 13 Feb. 2020
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Comment from Hotel Management
14 Feb. 2020
by Jess - GM
Thanks for your 5/5 review, Craig. We are so pleased to hear you enjoyed your stay with us and appreciated the fantastic area we are located in. Wishing you all the best for your travels and we hope to welcome you back very soon!
4 out of 5
We loved the heritage exterior and internal staircase is just gorgeous. Room 111 is small but the beds were comfortable and the cleanliness was lovely. Arrived late but staff were very accommodating.
Posted by lorene.hazell on 26 Jan. 2020
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Comment from Hotel Management
4 Feb. 2020
by Jess - GM
Thanks for your 4/5 review, Lorene.hazell. We are very fortunate to be located in such a beautiful heritage building and we are so pleased to hear you enjoyed your stay with us. Wishing you safe and happy travels and we hope to welcome you back very soon.
5 out of 5
The renovations are make an older building surprisingly appealing. It was actually more spacious, comfortable and clean than expected. Would definitely recommend.
Posted by a verified traveller on 23 Dec. 2019
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Comment from Hotel Management
24 Dec. 2019
by Shreya
We are so glad that you enjoyed the stay. Hope to see you again :)
Thanks
4 out of 5
Posted by a verified traveller on 6 Dec. 2019
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Comment from Hotel Management
16 Dec. 2019
by Jess - GM.
Thanks for your 4/5 review. We are so pleased to hear you enjoyed your stay with us and we hope to welcome you back very soon.
Happy Travels!
4 out of 5
Posted by a verified traveller on 6 Dec. 2019
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Comment from Hotel Management
16 Dec. 2019
by Jess - GM.
Thanks for taking the time to leave a review. We are so pleased you had an enjoyable stay with us and we hope to welcome you back on your next visit to Sydney.
Happy Travels!
1831 Boutique Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. 1831 Boutique Hotel also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.
68 guestrooms or units
4 levels
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Offsite parking discounted rates available
Transport
Train station: Sydney Central Station (1.1 km / 0.7 mi)
Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)
Property shuttles: Airport drop-off
Room Amenities
1831 Boutique Hotel offers 68 air-conditioned accommodations with minibars and safes. 82-cm LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Minibar
LCD television
Digital channels
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
Mrs Chan's Kitchen - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Charlie Chans Bar - This pub specializes in Thai cuisine and serves lunch and dinner. Open daily.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM
Special check-in instructions:
The front desk is open daily from 10:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 10:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for AUD 20.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 16 per person
Airport shuttle fee per child: AUD 16
Nearby parking fee: AUD 30 per day
Rollaway bed fee: AUD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
