4.2 out of 5

"I was in a very tiny room with a single bed. Was quite comfortable and fine for one person, though I wouldn't have stayed there without the discount I ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

1831 Boutique Hotel puts you in the heart of Haymarket, within steps of popular attractions like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include in-room free WiFi and LCD TVs.

Digital TV, coffee/tea makers and hairdryers are featured in all 68 rooms. Minibars, irons/ironing boards and free toiletries are also available.

The restaurant, Mrs Chan's Kitchen, serves Thai cuisine and is open for lunch and dinner. Charlie Chans Bar is the hotel's own pub, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities and a microwave in a common area. Continental breakfast is available daily between 5 AM and 11 AM. There's also the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 3.5-star Sydney Central Business District hotel include Paddy's Market and Sydney Town Hall.

Shoebox

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$99* Per night/room 26 Aug. - 27 Aug.

Deluxe Trio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Trio Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Matchbox

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Duo

Bed Count 1 Full Bed Maximum Occupancy 2 Max

1831 Boutique Hotel ratings based on 698 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 1831 Boutique Hotel

Everyone (466) Couples (151) Business (5) Family (70)
4 out of 5
The walls are thin, so you can hear what goes on in the room next door. The room was clean and staff were friendly

Posted by on 20 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Jess - GM.

Thanks for your 4/5 review score! It's great to hear that you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

4 out of 5
It is a tired old property and it shows. The beds were very budget. However, the family room was spacious and the hotel is a great location. You get what you pay for and this hotel akin to hostel accommodation. Would stay here again if bringing the family.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Jess - GM.

Thanks for taking the time to leave your feedback, Rhonda. We appreciate your high review score despite you not being completely satisfied with your room. We are currently in the process of refurbishing the rooms and I want you to know that the issues you have mentioned will all be addressed. We are pleased to hear that you otherwise enjoyed your stay and we hope to welcome you and your family back on your next visit to Sydney.

4 out of 5

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Jess - GM

Thanks for your feedback! We are so pleased you enjoyed your stay with us and we hope to welcome you back on your next visit to Sydney.

5 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Jess - GM.

Thanks for your 5/5 review! We are so pleased you enjoyed your stay with us and we are looking forward to welcoming you back on your next visit.

4 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Jess - General Manager.

Thanks for taking the time to leave your feedback. We are so pleased to hear you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

5 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

7 Jul. 2019 by Jess - GM

Thanks for your 5/5 review!! We are so pleased you had a great stay with us and we hope to welcome you back very soon. Happy Travels!

5 out of 5
I liked the fact that the heritage of the hotel has been kept, and that it was very affordable. My room had everything I could need, good water pressure and instant hot water in shower. There were plenty of shops, cafes and restaurants very close by, and Central station is a short walk away. Staff were all friendly.

Posted by on 22 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jess - GM.

Thank you for your great feedback! We work hard to provide the best possible guest experience and it is always rewarding to hear we are getting it right. We are very fortunate to be located in such a beautiful heritage building and I am so pleased to hear you loved it as much as we do! Wishing you all the best for your travels and we hope to welcome you back very soon.

3 out of 5
It was comfortable for a couple of nights .location in Sydney city is excellent alot to du

Posted by on 19 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jess - GM.

Thanks for taking the time to leave your feedback. We are pleased to hear you had an enjoyable stay with us and we look forward to welcoming you back next time. Happy Travels!

1 out of 5
No furniture in the room except for a bed (ie no table or chair) meant I had to sit on the bed to work or eat my dinner... very uncomfortable. - The tv was positioned very high up on the side wall of the bed, not directly in front, having to twist my neck around and up to watch tv - a fold out bed with a mattress was sitting in the hallway in front of my room - Room was noisy with the windows not blocking the sound of outside traffic. - Cooking smells (not very pleasant ones) permeated through the hotel when checking in. - No bench or shelf in bathroom to place toiletry bag or accessories. - location was good with access to local restaurants. - security was bad, as anyone could walk in off the street and climb the stairs straight to my room door.

Posted by on 11 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jess - GM.

Thanks for taking the time to leave your feedback, Maria. We work hard to provide the best possible experience for all of guests and I am sorry to hear this was not the case for you. Being a heritage building all of our rooms are slightly different. Next time, please speak to our friendly staff at reception as we will always do our very best to find a solution and room that meets your needs. It is disappointing that we could not address these issues during your stay as most of them could have been resolved on the spot ensuring you had a pleasant time with us. Wishing you all the best for your travels and I hope you will give us another chance on your next stay in Sydney.

4 out of 5
1831 is very central to everything, especially Central Station and easy to find. Room is quite cosy; and the bathroom could do with a refresh... as with any older hotel, noise can travel a bit, so if you're a light sleeper, take some ear plugs! Our only issue was that the pillows were a little lumpy - an easy fix

Posted by on 10 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jess - GM.

Thanks for taking the time to leave your feedback, CT. We are so pleased to hear that overall, you enjoyed your stay with us. I am sorry to hear the pillows were a bit lumpy and I want you to know that following your feedback we have replaced them. Next time, please let us know as our staff will always go above and beyond to ensure you have a comfortable stay. Wishing you safe and happy travels and we hope to welcome you back very soon!

Property Features

As a guest of 1831 Boutique Hotel , you'll find a terrace, tour or ticket assistance, and multilingual staff. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. 1831 Boutique Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 3.5-star Haymarket hotel.

  • 68 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.1 km / 0.7 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking:

Room Amenities

1831 Boutique Hotel offers 68 forms of air-conditioned accommodation with minibars and coffee/tea makers. 82-cm LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 5 AM to 11 AM.

Mrs Chan's Kitchen – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Charlie Chans Bar – This pub specialises in Thai cuisine and serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 5:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

The reception desk is available 24 hours, but the front door is locked at 9 PM. Guests arriving after 9 PM must ring the night bell in order to gain access to the building.

Airport shuttle service is offered on request from 5:30 AM to 10:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pensione
  • Hotel Pensione Sydney
  • Pensione Hotel
  • Pensione Sydney
  • Pensione Sydney Hotel
  • Sydney Pensione
  • Sydney Pensione Hotel
  • 1831 Boutique Hotel Hotel Haymarket
  • 1831 Boutique Hotel Haymarket
  • 1831 Boutique Hotel Hotel
  • Pensione Hotel Sydney
  • 1831 Boutique Hotel (formerly Pensione Hotel)
  • 1831 Boutique Hotel Haymarket
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.