Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Lobby
Interior
Poolside bar
Poolside bar
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is AU$505
includes taxes & fees
17 May - 18 May

Explore the area

View map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Junior Suite

8.8 out of 10
Excellent
(98 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Suite Platinum

8.2 out of 10
Very good
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

An all-inclusive stay in Puerto Morelos awaits you at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. You'll be 2 km (1.3 mi) from Puerto Morelos Artists’ Cooperative and 2.1 km (1.3 mi) from San Jose Catholic Parish. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at El Cocay Spa can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 hot tubs, free kids' club and gym plus access to kayaking. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a conference centre. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Puerto Morelos hotel include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.8 km
  • Puerto Morelos Town Square - 4 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 2.5 km
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 2.5 km
  • San Jose Catholic Parish - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Swim Beach Bar - ‬13 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness centre and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125 per vehicle (return, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (return), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 0123011f5cb35

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Are there any beaches close to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

The closest beach to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is Maroma Beach (13.7 km).

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on 17 May 2026 start from AU$505, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yep, El Cocay Spa is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive features 2 outdoor pools, 2 hot tubs and 2 restaurants. All guestrooms come with 24-hour room service and free minibar items.

Is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free food shopping service, it's no surprise that Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

No, pets and service animals are not allowed.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 839 out of 1303 reviews
Rating 8 - Good. 276 out of 1303 reviews
Rating 6 - Okay. 106 out of 1303 reviews
Rating 4 - Poor. 40 out of 1303 reviews
Rating 2 - Terrible. 42 out of 1303 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

The
Stayed 3 nights in Jan 2026

6/10 Okay

Simon Marc

Travelled with partner
Liked: Cleanliness, amenities
There are positives along with negatives to this hotel. The building is fresh and new with its two sky lounges and two pools. This being said, it is VERY noisy. The building and rooms have very little sound proofing. You will hear just about everything your neighbours are doing. It is right next to a busy boulevard with construction down the road. You will be woken at 6:30 am by the sound of dump trucks going by. At night it’s the gas golf cart shuttles dropping people off until midnight. The food is very good… if you can get reservations. It took 6 visits to the consierge and a large tip to get 4 reservations in the A La Cartes for a 7 nights stay. We waited upwards to an hour to get into the buffet. When we did get into the A La Cartes… they were half empty. The problem may be temporary as they looked understaffed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Vincent

Clean
Stayed 5 nights in Jan 2026

8/10 Good

ian mc

Stayed 14 nights in Jan 2026

6/10 Okay

Simcha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very Beautiful and huge and new hotel, buttttt The vibes arent on point unless you go to the marina el cid side where its more alive, the food is ok, the service is not luxurious- as if they are doing you a favor , the smells are not pleasant and they have animals walking around.. we were basically in a jungle of raccoons, cats, lizards; iguanas walking around and alligators in their own protected areas ... it was nice but when you know good sevice and quality you just know .. my kids loved it but i couldnt wait to leave
Stayed 6 nights in Jan 2026

10/10 Excellent

Shravan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 4 nights in Jan 2026

8/10 Good

JOANNA

Stayed 3 nights in Jan 2026

10/10 Excellent

Erlinda, Chicago

Stayed 5 nights in Jan 2026

8/10 Good

Bahaa

Travelled with family
Liked: Cleanliness, amenities
It was just good the resort it was not too many activities
Stayed 3 nights in Jan 2026

8/10 Good

Rajiv

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. However, buffet at Alhambra was not the best when compared to other restaurants in the Ventus properties.
Stayed 3 nights in Jan 2026

8/10 Good

Nicholas

Stayed 6 nights in Jan 2026

10/10 Excellent

Mila

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. This is a fantastic resort. The food was great and there was a lot of variety. I don’t eat meat, just seafood and I felt like there was enough for me. I’m the type of traveler that will look at countless resorts and reviews to figure out where to stay. It took me a while to land on this resort, but I’m glad I did. A few things to know: there’s 3 resorts all in like 5-10 min walking distance but like a 2 min golf cart ride. You have access to all 3, it feels like they’re all one big resort anyways. I picked this resort, Ventus Ha instead of the other two which is called Ventus and the other one Marina/ el cid because of the price. The names all sound similar but this one is Ventus Ha. There’s hammocks in every balcony and around the pool area which is such a fun touch. It has a rooftop pool adults only on the seventh floor with hammocks, beds, chairs and a bar. There’s a big pool also on the ground floor and jacuzzi plus a bar. There’s a hibachi restaurant called KOBO which is freaking amazing. It was so good. The other restaurant has breakfast lunch and dinner which was also yum. You have access to the other 2 hotels as well. If you want to go use their pool, or the beach or restaurants etc you can go to the lobby outside and ask for someone to take you w a golf cart. There’s always drivers in golf carts dropping people off all the time. Everyone is so nice. There’s free 24hr room service. You have to reserve restaurant for dinner in advance!
Stayed 4 nights in Jan 2026

10/10 Excellent

John Christopher, South Riding

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Natasha

Stayed 6 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The beach front as expected from photos. They are constantly up keeping the property and its shows. The food was 3 stars. It was just ok. Some great meals and some that wouldn’t be the best. There are 3 different sister resorts as apart of this one. All 3 resorts are battling for dinner restaurant reservations. Because of this we only got to eat at 3 different restaurants, the rest were buffet dinners. Service is great, pools are clean, lots of wild animals. We enough the wildlife. It is a big property but they do have golf carts to transport.
Stayed 6 nights in Jan 2026

8/10 Good

Vianca

Liked: Cleanliness, staff & service, amenities
Great room, amazing view and delicious food. Drinks are meh
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and staff was very friendly. Food was great only thing that was disappointing is not being able to get food reservations for the 2 nights and the rest of the times that were available was 9;30 dinner times.
Stayed 2 nights in Jan 2026

8/10 Good

Panayiotis

Stayed 5 nights in Jan 2026

8/10 Good

Darlene

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms were clean. The staff was amazing. The food was so good and the pastries were the best part. The cliff pool was a huge hit with the kids.
Stayed 6 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 4 nights in Nov 2025

8/10 Good

Susanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with great restaurants and excellent service. We stayed at the Ventus Ha and had a great time. The room was beautiful and comfy. Loved the murphy bed too. I didn't like the fact that we only had wifi for 2 phones You have to pay extra for other lines. In this day and age I think it's ridiculous. The cocktails in our lobby were fantastic. The bartender Jose was fabulous. If this hotel had a decent beach I would have rated it a 5star, but unfortunately the beach is really bad. Almost non existant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Fransico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great!! Me and my wife loved it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. We were here for 3 nights in January 2026 as a family of 4. The entire resort is spotless, the room was very nice. Food was excellent and every staff member we dealt with was friendly and helpful. All frontline staff spoke excellent English, I didn't even need my terrible Spanish. As other reviews mention the beach isn't great with all the seaweed, but it is still nice for a walk or to relax on a beach chair. My only real complaint was that we were unable to get into any of the speciality restaurants despite trying several times. I have run into this problem at other resorts though so it is by no means unexpected. All in all we had a great time and wouldn't hesitate to come back.
Stayed 3 nights in Jan 2026