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Dreams Natura Resort & Spa - All Inclusive

Where to?

Dates

May 2026

June 2026

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Presidential Suite (Preferred Club) | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
Pet-friendly
Parking included

includes taxes & fees

24 May - 25 May

Explore the area

Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪9 min walk‬
Place, Puerto Morelos Beach
‪21 min drive‬
Place, Puerto Morelos Town Square
‪26 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Tropical View King

Exceptional

Garden view
52 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Junior Suite Tropical View Double

Good

Garden view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Junior Suite Partial Ocean View King

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Junior Suite Partial Ocean View Double

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Junior Suite Ocean View King

Excellent

Sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Junior Suite Ocean View Double

Excellent

Sea view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Junior Suite Swim-Out King

Garden view
52 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Suite Swim-Out Double

Wonderful

Garden view
52 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free Wi-Fi

Preferred Club Junior Suite Partial Ocean View King

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Preferred Club Junior Suite Ocean View King

Wonderful

Sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Preferred Club Junior Suite Ocean View Double

Wonderful

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Preferred Club Junior Suite Swim-Out King

Exceptional

Garden view
52 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Preferred Club Junior Suite Swim-Out Double

Very good

Garden view
52 sq m
1 bedroom
Sleeps 3
2 Double Beds
Free Wi-Fi

Preferred Club Ocean Front Double

Exceptional

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Preferred Club Master Suite Ocean View

Excellent

Ocean view
87 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Preferred Club Master Suite Ocean Front

Very good

Sea view
87 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Family Junior Suite Ocean View

Good

Ocean view
99 sq m
1 bedroom
Sleeps 6
2 Double Beds
Free Wi-Fi

Preferred Club Family Suite Ocean View

Exceptional

Ocean view
99 sq m
1 bedroom
Sleeps 6
2 Double Beds
Free Wi-Fi

Double Room Junior with Garden View

Garden view
52 sq m
Sleeps 3
Free Wi-Fi

Room

Garden view
52 sq m
Sleeps 3
Free Wi-Fi

Suite Junior with Sea View

Sea view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Junior with Sea View

Sea view
52 sq m
Sleeps 4
Free Wi-Fi

Family Suite -6 guests- Junior with Sea View

Sea view
104 sq m
Sleeps 6
Free Wi-Fi

Suite Junior with Partial Sea View

Partial sea view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Junior with Garden View

Garden view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Junior with Garden View

Garden view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Premium with Sea View

Sea view
52 sq m
Sleeps 4
Free Wi-Fi

Double Room Premium with Sea View

Sea view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Junior with Partial Sea View

Partial sea view
52 sq m
Sleeps 4
Free Wi-Fi

Suite Master with Sea View

Sea view
86 sq m
Sleeps 4
Free Wi-Fi

Suite Master with Sea View

Sea view
86 sq m
Sleeps 3
Free Wi-Fi

Suite Premium with Sea View

Sea view
52 sq m
Sleeps 4
Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Natura Resort & Spa - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this beachfront property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, World Cafe Buffet, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the 2 hot tubs, free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

Arrecife de Puerto Morelos National Park - 9 min walk - 0.8 km
Moon Palace Golf Club - 15 min drive - 11.6 km
Puerto Morelos Beach - 21 min drive - 18.2 km
Ojo de Agua Beach - 26 min drive - 21.7 km
Puerto Morelos Town Square - 26 min drive - 22.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪the cave - ‬4 min walk
‪Agave Mexican Cuisine - ‬2 min walk
‪Diamond Club Lounge - ‬1 min walk
‪Grazie Italian Restaurant - ‬14 min walk
‪Martini MIX - ‬16 min walk

About this property

Dreams Natura Resort & Spa - All Inclusive

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

553 guestrooms or units

8 levels

5 dining venues

12208 sq ft of conference space

1134 sq. m of conference space

Built in 2020

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Gift shop

Beauty salon

Computer for guest use

On-site shopping

Bellhop

Lift

No smoking on site

Bar by the pool

Swim-up bar

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking

Food and drink

5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bluewater Grill
Bordeaux (French cuisine)
Himitsu
Oceana
World Cafe Buffet

Things to do

2 hot tubs
4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Lazy river
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Waterslide
Wine tasting room
Yoga classes
Ziplining

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Free water park access
In-room babysitting
In-room cot
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
Computer station
Conference centre (12,208 square foot of space)

Outdoors

On the beach
On the waterfront
Outdoor entertainment area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

8 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2020
Comprehensive recycling policy
Lifeguards
Local artist showcase
Mosquito nets
No plastic drinking straws
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

40-inch smart TV

Food and drink

24-hour room service
Champagne service
Espresso maker
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking and access to the heated pool

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking and access to the heated pool. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun

Now Natura Riviera Cancun Puerto Morelos

Now Natura Riviera Cancun Hotel Puerto Morelos

Now Natura Riviera Cancun Hotel

Frequently asked questions

What is the cancellation policy at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 24 May 2026 start from AU$494, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Natura Resort & Spa - All Inclusive?

Yep, Dreams Natura Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Natura Resort & Spa - All Inclusive?

The closest beach to Dreams Natura Resort & Spa - All Inclusive is Delfines Beach (15.1 km).

Is there a spa on site at Dreams Natura Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Natura Resort & Spa - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Natura Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive features 4 outdoor pools, 2 hot tubs and a health club. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Natura Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Dreams Natura Resort & Spa - All Inclusive.

Is Dreams Natura Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Natura Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Natura Resort & Spa - All Inclusive?

No, Dreams Natura Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Natura Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Natura Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Jonson

9 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Oscar

1 Feb 2026

Stayed 2 nights in Jan 2026

8/10 Good

Monique

Travelled with family

29 Jan 2026

Liked: Cleanliness, staff & service, amenities

This is a very family oriented/child friendly resort, which is what we wanted. If you are looking for an adults only experience, this isn’t the place for you. Our toddler had a great time in the shallow pool, lazy river, and toddler friendly water slides. We got to relax and enjoy as well. We were very happy with the dinners. Good breakfast buffet. I think the resort should have a couple of additional poolside lunch options like pizza or wings. The Italian restaurant has excellent pizza at dinner that would be a great addition at lunch. All restaurants had excellent dessert options. The coffee shop had really good lattes and ice cream. Breakfast always had delicious pastries. Happy with the food overall, which is not always the case at all inclusive resorts. The furniture in the rooms had a bit of wear and tear which is surprising given the property is only 5 years old. These features make the rooms feel older than they are. Great staff. Rooms are a nice size. It is a bit strange to not have an elevator on the 3rd floor but thankfully we were able to move to a different floor that had an elevator. I traveled with my husband and toddler. I am also 30 weeks pregnant so an elevator was needed. We would likely return for a family trip.

Stayed 5 nights in Jan 2026

8/10 Good

Andrew Tyler

Travelled with family and small children

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We have stayed at a lot of all inclusive resorts in the Cancun area and this one ranks in the middle of the pack for us. The resort layout was nice and compact and well laid out which was nice to have everything within a short walk. The pools were really nice and each pool had it's own vibe for whatever floats your boat. The water slides were a fun feature that kept the kids entertained. The lazy river was overrated for my liking and the lack of tubes made it hard to enjoy. It was more like a rapid river and we could not trust our 6 and 8 year old in there by themselves. We did love the zipline and just wish it was open more hours. The arcade was a nice touch, just wish there were some more games. The food overall was mediocre which is about what you would expect from an all inclusive. However, we have stayed at Dreams and Secrets before where the food was amazing, so not sure why it is not consistent from location to location. The entertainment and service was top notch, everyone was nice and the evening events were fantastic. All in all a good value and good resort.

Stayed 4 nights in Dec 2025

8/10 Good

Lacey

Travelled with family

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was nice and clean, staff was friendly. It was very hard to get a reservation to the restaurants, and the few we did get reservations to were subpar at best. Buffet was not the greatest. Also there are crocodiles that swim right by the resort. Water is NOT clear. Very murky.

Stayed 4 nights in Jan 2026

10/10 Excellent

Ricardo

Travelled with family

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff are fantastic, they really go above and beyond so you have an amazing stay.

Stayed 2 nights in Jan 2026

10/10 Excellent

shakyra

Travelled with group

23 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room and staff was Amazing 10/10 and so worth it to upgrade the room

Stayed 2 nights in Jan 2026

8/10 Good

Kaarina

Travelled with family, Travelled with family and small children

21 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and really nice rooms and pool..great kids activities.

Stayed 7 nights in Jan 2026

10/10 Excellent

Florentina

19 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Octavis

18 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarinya

Travelled with family, Travelled with family and small children

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff are amazing, so sweet and attentive! We had a wonderful stay at Dreams Natura. The resort is a perfect size, the pools are clean and good sizes. The food is great. Clean rooms , although there are part of the room that need more attention like the bathroom doors and shower doors are in need of repair. However they didnt affect our experience there at all. All the restaurants are decent, especially Portofino. Shout out the Alfredo who make the evening so fun and memorable. My favourite is CoCo cafe, the unlimited softserve and smoothies are so wonderful.

Stayed 4 nights in Jan 2026

4/10 Poor

Rakshinda

Travelled with family and small children

17 Jan 2026

Disliked: Property conditions & facilities

Hotel is old and dingy .. food is very good beach is .. not as much sea weed .

Stayed 4 nights in Jan 2026

6/10 Okay

Selina

Travelled with group

12 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The pool was way over crowded, the “adult only” pool had way too much kids inside. None of the staff cared about the kids in the pool. There was no beach or pool chairs available. People would leave a towel on it to “keep the chair” but staff didn’t care. Room was 3/5, the bed and pillow sheets were stained even when we requested to changed it, it was just a less stained one. But overall besides that the room was pretty nice. Most was really nice and welcoming especially after a tip. The food was 3/5. Some restaurants like hitmisu, the Italian place and the buffet was really nice. Others like blue grill and oceana the food was horrible, slow, unfresh, and the staff just didn’t seem to care, maybe they’ll care after you tip, but they definitely doesn’t deserve any tip.

Stayed 5 nights in Jan 2026

10/10 Excellent

KENNETH ART CLOSA

11 Jan 2026

Liked: Cleanliness, property conditions & facilities

Excellent. Great staff and good room service!

Stayed 3 nights in Jan 2026

10/10 Excellent

Marcos

10 Jan 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Camron

Travelled with family, Travelled with family and small children, Travelled with group

10 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This place was nice. The food was good and service was always A+. Came for a wedding and the set up was amazing. Amenities were great and the steak house was my favorite. The kids really enjoyed the slides,lazy river and zip line.

Stayed 4 nights in Jan 2026

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

10 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jan 2026

2/10 Terrible

Rosa

Travelled with family and small children

8 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Our stay was extremely disappointing from start to finish. I booked and paid through Expedia for two adults and one child, which was clearly confirmed in my reservation. Despite this, the resort claimed my daughter was not included, even after I showed them proof of payment and confirmation. Expedia had to intervene to try to resolve the issue. Check-in was a nightmare, filled with unexpected and hidden fees. To make matters worse, during checkout the staff attempted to charge my credit card again for my daughter, even though this had already been addressed and paid for at check-in. Housekeeping was also an issue—we had to call multiple times just to have our room cleaned, as it was repeatedly neglected. Dining was another major frustration. It was nearly impossible to schedule dinner reservations due to “no availability,” and long wait times were common just to get food. Entertainment was poorly organized, with performance schedules failing to show up at all, leaving guests standing around the lobby with no information or updates. The beach itself was mediocre and did not make up for the overall experience. Between the billing issues, lack of organization, and poor service, this resort did not meet expectations and I would not return.

Stayed 6 nights in Jan 2026

6/10 Okay

Loretta Charlene

Travelled with partner

8 Jan 2026

Liked: Cleanliness

I wouldn't recommend for couples too many kids running around. Even in the adults only sections there are kids. Resort was nice but for families only.

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

8 Jan 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Mandy

6 Jan 2026

Stayed 4 nights in Dec 2025

10/10 Excellent

Inderpal

Travelled with family, Travelled with family and small children, Travelled with group

6 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place and great service

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great

Stayed 7 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family

4 Jan 2026

Liked: Cleanliness, staff & service, amenities

Food staff spa and amenities were great

Stayed 7 nights in Dec 2025

8/10 Good

Margaret Anne

4 Jan 2026

Stayed 6 nights in Dec 2025

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Dreams Natura Resort & Spa - All Inclusive

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Junior Suite Tropical View King

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Junior Suite Tropical View Double

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Junior Suite Partial Ocean View King

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Junior Suite Partial Ocean View Double

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Junior Suite Ocean View King

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Junior Suite Ocean View Double

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Junior Suite Swim-Out King

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Junior Suite Swim-Out Double

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Preferred Club Junior Suite Partial Ocean View King

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

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Preferred Club Junior Suite Swim-Out King

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Preferred Club Junior Suite Swim-Out Double

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Preferred Club Ocean Front Double

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Preferred Club Master Suite Ocean View

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Preferred Club Master Suite Ocean Front

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Family Junior Suite Ocean View

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Preferred Club Family Suite Ocean View

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Double Room Junior with Garden View

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Suite Junior with Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

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Family Suite -6 guests- Junior with Sea View

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Suite Junior with Partial Sea View

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Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

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Suite Premium with Sea View

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Double Room Premium with Sea View

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Suite Junior with Partial Sea View

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Suite Master with Sea View

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Suite Master with Sea View

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Suite Premium with Sea View

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Dreams Natura Resort & Spa - All Inclusive

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