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Dreams Riviera Cancun Resort & Spa - All Inclusive

Where to?

Dates

May 2026

June 2026

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa pool
Pet-friendly
Parking included

includes taxes & fees

19 May - 20 May

Explore the area

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Place, Puerto Morelos Beach
‪3 min walk‬
Place, Arrecife de Puerto Morelos National Park
‪3 min walk‬
Place, Puerto Morelos Town Square
‪5 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪25 min drive‬

Room options

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

Excellent

Garden view
42 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Deluxe with Plunge Pool Double Beds

Excellent

66 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean View Double Beds

Wonderful

Ocean view
41 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club with Plunge Pool Double Beds

Good

50 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Deluxe Ocean View Double Beds

Very good

Ocean view
42 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Master Suite

Exceptional

Ocean view
112 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Honeymoon Suite

Very good

Ocean view
63 sq m
1 bedroom
Sleeps 2
1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

Wonderful

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

Ocean view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite Premium

Garden view
83 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

Family Suite, Connecting Rooms (Preferred Club)

Exceptional

Partial ocean view
83 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean Front Governor Suite

Ocean view
146 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Presidential Suite

Ocean view
268 sq m
1 bedroom
Sleeps 5
1 King Bed

Premium Deluxe King

Exceptional

Garden view
Sleeps 3
1 King Bed

Premium Deluxe Double

Wonderful

Garden view
Sleeps 4
2 Double Beds

Preferred Club Tropical View King

Garden view
1 bedroom
Sleeps 3
1 King Bed

Preferred Club Tropical View Double

Very good

Garden view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Bridal Suite

Ocean view
1 bedroom
Sleeps 2
1 King Bed

Premium Deluxe Tropical King

Exceptional

Garden view
43 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Deluxe with Plunge Pool King Bed

Excellent

66 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Deluxe Ocean View King Bed

Exceptional

Ocean view
43 sq m
1 bedroom
Sleeps 3
1 King Bed

Preferred Club with Plunge Pool King Bed

50 sq m
1 bedroom
Sleeps 3
1 King Bed

Preferred Club Ocean View King Bed

Wonderful

Ocean view
40 sq m
1 bedroom
Sleeps 3
1 King Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Riviera Cancun Resort & Spa - All Inclusive. Within a short 5-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Dreams Spa by Pevonia can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Bordeaux, serves French cuisine and is open for dinner. With 2 beach bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

Puerto Morelos Beach - 3 min walk - 0.3 km
Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
Ojo de Agua Beach - 4 min drive - 2.9 km
Puerto Morelos Town Square - 5 min drive - 3.2 km
Moon Palace Golf Club - 16 min drive - 19.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

‪Bistro El Beso - ‬19 min walk
‪Swim Up Bar - ‬3 min drive
‪Bluewater Grill - ‬16 min walk
‪Casa del Mar - ‬3 min drive
‪Blue Moon - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

486 guestrooms or units

5 levels

2 buildings

9 dining venues

2 bars on the beach

6 bars or lounges

Conference rooms

8342 sq ft of conference space

775 sq. m of conference space

Built in 2009

Nightclub

Manager's reception (free)

Deli

Kid's club (free)

Childcare (surcharge)

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Dreams Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas

On private beach
Pool
Spa pool
Breakfast included

includes taxes & fees

14 June - 15 June

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

1 June - 2 June

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

18 May - 19 May

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

2 beach bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bordeaux
El Patio
Himitsu
Oceana
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Parasailing
Personal motorised watercraft
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room cot
Laundry facilities
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (8,342 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel

2 buildings
5 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch plasma TV with premium satellite channels
DVD player
IPod dock

Food and drink

24-hour room service
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Weight limit: 22 lb per pet

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos

Dreams Riviera Cancun Puerto Morelos

Dreams Riviera Cancun Inclusi

Dreams Riviera Cancun Resort All Inclusive Puerto Morelos

Dreams Riviera Cancun Hotel Puerto Morelos

Dreams Riviera Cancun Resort Spa

Dreams Riviera Cancun Resort Spa All Inclusive

Dreams Riviera Cancun Resort Spa Optional All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Dreams Riviera Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Riviera Cancun Resort & Spa - All Inclusive?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa - All Inclusive on 19 May 2026 start from AU$435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yep, Dreams Riviera Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yep, Dreams Riviera Cancun Resort & Spa - All Inclusive is a short 4-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yep, Dreams Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Riviera Cancun Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Dreams Riviera Cancun Resort & Spa - All Inclusive features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Dreams Riviera Cancun Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Dreams Riviera Cancun Resort & Spa - All Inclusive.

Is Dreams Riviera Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Dreams Riviera Cancun Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Dreams Riviera Cancun Resort & Spa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

No, Dreams Riviera Cancun Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Shantay

Travelled with family

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great experience

Stayed 4 nights in Dec 2025

10/10 Excellent

Faizal

Travelled with family, Travelled with family and small children

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

A mature, beautiful resort. What stood out was the service. From the time that we arrived, we were ushered through the check in steps effortlessly by Sergio and the check in team. Great restaurants, although the specialty restaurants were a bit chaotic (to be expected). Francisco in particular was exceptional. The Seaside Grill was our morning haven, sunrises with breakfast. Great fitness facilities. Even though the resort is a bit older than others, it is better because of the maturity and professionalism of the team. Thank you for a wonderful vacation.

Stayed 7 nights in Feb 2026

8/10 Good

Rachelle

Travelled with group

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff services, spa was lovely, overall food was good

Stayed 7 nights in Feb 2026

10/10 Excellent

Chris

Travelled with partner, Travelled with group

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were so welcoming, kind, and made our stay beyond our expectations

Stayed 4 nights in Feb 2026

10/10 Excellent

Preetkamal Singh

Travelled with family and small children

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, amenities overall layout of the resort.

Stayed 5 nights in Feb 2026

8/10 Good

William

13 Feb 2026

Liked: Cleanliness, staff & service, amenities

Just right for a 3-generations vacation. Different levels of pools for all ages. Fairly consistent, good food. Sometimes hit and miss at the buffet. Overall nice and clean. Not too many activities. Which is what we like.

Stayed 7 nights in Feb 2026

10/10 Excellent

Melissa Kathleen, Paynesville

Travelled with partner

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, housekeeping twice a day, attentive staff, fun activities

Stayed 7 nights in Feb 2026

8/10 Good

Aaron

12 Feb 2026

Stayed 9 nights in Feb 2026

10/10 Excellent

Kaitlyn

Travelled with group

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing staff, great food! The staff put on the most incredible Super Bowl party!

Stayed 4 nights in Feb 2026

8/10 Good

Holly

Travelled with group

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms are great and the resort is beautiful, but the walls are thin and if you’re looking for something a little more quiet, this is probably not your place. If you’re looking for great beaches, good food lots of drinks then this is your place.

Stayed 4 nights in Feb 2026

8/10 Good

Khachik

9 Feb 2026

Stayed 8 nights in Jan 2026

8/10 Good

Alexandria Marie Monzon

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Service was great. Room was clean. Entertainment team was great

Stayed 5 nights in Feb 2026

8/10 Good

Theresa

Travelled with group

8 Feb 2026

Liked: Cleanliness, staff & service

Very clean, beautiful landscape.

Stayed 3 nights in Jan 2026

2/10 Terrible

Katarina

5 Feb 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Claudia

4 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

It was amazing!

Stayed 5 nights in Jan 2026

10/10 Excellent

Monique

Travelled with partner

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was amazing!

Stayed 4 nights in Jan 2026

10/10 Excellent

Bethany Rae

Travelled with group

31 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The food never disappoints at Dreams. This is our 6th Dreams we’ve been to and they have really shifted to cater to families with small children. I wouldn’t select this resort if you aren’t traveling with children, as there are no areas that are adults only. We had the preferred club and stayed in a king room with a plunge pool. The preferred benefits here only get you access to the preferred club and a small section of beach chairs. You do need to get up early to reserve chairs, as they get completely taken up by 9am across the whole resort. The service was wonderful and the rooms were very clean every day with fully stocked mini fridge. We did come to golf, which appeared to have included greens fees online, but that was not the case. We enjoyed our stay, but next time we’ll be booking at their adults only brand, Secrets.

Stayed 7 nights in Jan 2026

2/10 Terrible

Linda

Travelled with partner

30 Jan 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Some of the staff was horrible. We crashed out on the excursion was hurt really bad and we just had an aweful experience.

Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Travelled with partner

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities and staff

Stayed 7 nights in Jan 2026

4/10 Poor

Brianna

Travelled with family and small children

27 Jan 2026

Liked: Property conditions & facilities

Disliked: Amenities

I’ve stayed at multiple resorts in Cancun and this is by far my least favorite. I’d give this place a 2.5/5 stars. The resort itself was pretty and clean which i saw them cleaning everyday. Our room was nice and clean but like other resorts they would have your room cleaned early, but here they wouldn’t have it done sometimes until 9:00pm or I’d have to ask them. The biggest issues were food, service and beach. The food was most of the time very cold or inedible, the only place that was good was the Mexican restaurant but it would fill up extremely fast. Then their service lacked they seemed understaffed and sometimes very rude, the other resorts I’ve been to would go above and beyond and were extremely friendly. The beach was the biggest issue, I spend all my time at the beach swimming etc. Seaweed is understandable but the amount of trash this beach area it had was ridiculous, other resorts I’ve been too kept there beach areas extremely clean but this resort did not it had so much trash that you could collect a bag worth. An extra thing that I personally didn’t like was a huge tree by the restaurants that had a ton of bats, they would also fly around near the rooms sometimes. I personally don’t mind animals but they got pretty close too me and freaked me out. Overall it was pretty bad not horrible but for the money you pay you can personally find way better elsewhere. Only positive was it’s very family friendly.

Stayed 6 nights in Jan 2026

4/10 Poor

Edgar

Travelled with partner, Travelled with group

27 Jan 2026

Liked: Cleanliness, property conditions & facilities

The amenities and the room service issues!

Stayed 5 nights in Jan 2026

10/10 Excellent

Robin

Travelled with family

22 Jan 2026

Liked: Cleanliness, staff & service, amenities

Great resort!!!!

Stayed 4 nights in Sep 2025

2/10 Terrible

Badia

Travelled with family

22 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Didn’t meet average expectations! Just the basics weren’t even covered.

Stayed 7 nights in Dec 2025

8/10 Good

Dorian

Travelled with partner

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was really nice and the room was great

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

20 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2025

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Dreams Riviera Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Deluxe Tropical View Double

Premium Deluxe Tropical View Double

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

View all photos for Preferred Club Ocean View Double Beds

Preferred Club Ocean View Double Beds

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

View all photos for Premium Deluxe Ocean View Double Beds

Premium Deluxe Ocean View Double Beds

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

View all photos for Preferred Club Ocean Front Honeymoon Suite

Preferred Club Ocean Front Honeymoon Suite

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

View all photos for Family Suite Premium

Family Suite Premium

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Family Suite, Connecting Rooms (Preferred Club)

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

View all photos for Premium Deluxe King

Premium Deluxe King

View all photos for Premium Deluxe Double

Premium Deluxe Double

View all photos for Preferred Club Tropical View King

Preferred Club Tropical View King

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

View all photos for Premium Deluxe Tropical King

Premium Deluxe Tropical King

View all photos for Premium Deluxe with Plunge Pool King Bed

Premium Deluxe with Plunge Pool King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

View all photos for Preferred Club with Plunge Pool King Bed

Preferred Club with Plunge Pool King Bed

View all photos for Preferred Club Ocean View King Bed

Preferred Club Ocean View King Bed

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

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Room amenities

Bedroom

Bathroom