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Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Relax by the serene beachfront pool surrounded by palm trees and thatched-roof structures.
Property video
Enjoy a serene sea view from the large window, surrounded by a beautiful floral arrangement and soft pink cushions.
Relax by the pool surrounded by lush greenery and thatched-roof structures, with the ocean view just steps away.
Relax in a spacious room with a large bed, sofa, and flat-screen TV, plus a balcony offering ocean views.

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
The current price is AU$407
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪11 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Beach Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Beach Front Swim Out King

8.0 out of 10
Very good
(5 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite

Preferred Club Governor Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(7 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 120 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(11 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

8.2 out of 10
Very good
(65 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Sapphire Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute walk. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa by Pevonia can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free water park. 8295 square feet (771 square metres) of event facilities include 4 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of car rentals on site. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 11 min walk - 1.0 km
  • Crococun Zoo - 3 min drive - 2.5 km
  • Ojo de Agua Beach - 5 min drive - 3.9 km
  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Petempich Bay - 11 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 568 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

Dreams Spa by Pevonia has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - September 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 1 Sept 2025 start from AU$407.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Sapphire Resort & Spa - All Inclusive is a short 13-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Spa by Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sapphire Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Dreams Sapphire Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Sapphire Resort & Spa - All Inclusive a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Sapphire Resort & Spa - All Inclusive.

Is Dreams Sapphire Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Sapphire Resort & Spa - All Inclusive is a hit with families.

Does Dreams Sapphire Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Sapphire Resort & Spa - All Inclusive?

No, Dreams Sapphire Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sapphire Resort & Spa - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at Dreams Sapphire Resort & Spa - All Inclusive's 8 restaurants.

What time are check-in & check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 503 out of 1049 reviews
Rating 8 - Good. 251 out of 1049 reviews
Rating 6 - Okay. 156 out of 1049 reviews
Rating 4 - Poor. 55 out of 1049 reviews
Rating 2 - Terrible. 84 out of 1049 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See google review
Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the indigo area is so much worthwhile
Stayed 6 nights in Apr 2025

10/10 Excellent

dayris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Leasa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property and very comfortable. Staff was incredible and not one person on the whole resort dropped the ball on anything. They sought to make things personal and strived to make our stay more memorable. Highly recommend for family vacation.
Stayed 7 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the shows and the restaurants
Stayed 5 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
The employees were wonderful, the room was ok. The mildew smell was the major comp
Stayed 6 nights in Apr 2025

6/10 Okay

Jared

Stayed 5 nights in Apr 2025

8/10 Good

Cheryl Arlene

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Another great stay at the Dreams Sapphire. This resort ticks so many boxes. It’s not overly large, easy to get around, lovely pool and beach, good food, awesome lobby bar, excellent drinks and lovely staff. It’s definitely showing it’s age in some areas of the resort.
Stayed 5 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff at this property!! Joe, Monica, and Omar from the entertainment crew were amazing!! The property is clean and everyone works so hard to make your vacation amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Apr 2025

2/10 Terrible

Nicole

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump of I could get my money back I would
Stayed 5 nights in Apr 2025

10/10 Excellent

jean m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff looked like they were happy to work there. They were joking around, and having fun with the guess. I will definitely go ba k
Stayed 4 nights in Apr 2025

10/10 Excellent

Guadalupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, we loved our stay!
Stayed 3 nights in Apr 2025

8/10 Good

Chance

Stayed 4 nights in Apr 2025

10/10 Excellent

Dimitar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay at this hotel. The property was beautiful with nice pools and a great beach. The food was delicious, with lots of options. The service is what stood out the most, all of the staff were so friendly, and they worked hard to provide the guests with lots of entertainment options and events.
Stayed 7 nights in Apr 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When I first arrive I was told my deposit didn’t go through so my full amount was due I paid half of trip 3mths before date. Highly annoyed I also was not aware of preferred guest option this gives you access to adult only and certain other access. Resort doesn’t have a lot of dessert options the food was ok. I really loved the hibachi restaurant hard to get reservations but food and service was great. My son loved room service. I’ve been to a lot of resorts and I will say this wasn’t my best place to vacation.
Stayed 4 nights in Apr 2025

8/10 Good

Stephanie, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is great for family and just adults only. I would just make note that they really push marketing Hyatt, so if they offer you “gifts” or complimentary options if you attend a breakfast at another hotel, it’s all marketing related. But we did get a free spa, and free romantic dinner
Stayed 3 nights in Apr 2025

10/10 Excellent

Merna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Howaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly, great and nice staff , helpful staff people.
Stayed 3 nights in Apr 2025

2/10 Terrible

Stefani

Stayed 4 nights in Apr 2025

10/10 Excellent

Francilene

Stayed 2 nights in Apr 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Winiefread Noreen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip.
Stayed 5 nights in Apr 2025

4/10 Poor

Aleisha

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wow!!! Where do I start? The beach was littered with a hill of seaweed the water was murky. This resort doesn’t let you make reservations for the restaurants everything besides Hibachi is first come first serve. We basically ate buffet style all week because the lines and wait were insane. The pool area never has towels available. People hold chairs with multiple towels it’s ridiculous how you have to fight for a chair. The resort is pitch black at night when walking back to your rooms. The lighting is minimal. Doesn’t make you feel safe at all. The jungle like greenery around the resort is not well kept. The resort has these rodents similar to raccoons that run around near common areas. I did see people feeding these rodents so I know that makes it worst. They are gross and it’s alot of them. The furniture decor is extremely old dated. The sofas were visibly soiled and reminded me of antique grandma’s furniture. The pool staff are sweet & full of energy but please get them a microphone. They have to scream across the pool to get guest engaged in activities. It is difficult to understand and hear them at times. Resort kinda boring lacks thinks to do and energy. I would not recommend this resort to anyone.
Stayed 4 nights in Apr 2025