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 Puerto Morelos •1 Room
 Puerto Morelos • 1 Room
Book online or call 1800 796 370 Phone Number

Dreams Sapphire Resort & Spa - All Inclusive

5-star property
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO 1800 796 370
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Hotel Description

A luxury stay in Puerto Morelos awaits you at Dreams Sapphire Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute walk. Highlights at this all-inclusive resort include 7 restaurants, 3 outdoor swimming pools, and a full-service spa.

A day of pampering at Dreams Spa by Pevonia can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free water park. 8295 square feet (771 square meters) of event facilities include 4 meeting rooms and a conference center. Other amenities include free WiFi in public areas, a gym, and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of car rentals on site.

Attractions within a 20-minute drive of this 5-star Puerto Morelos resort include Moon Palace Golf Club and Puerto Morelos Town Square.

Junior Suite, 1 King Bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$632* Per night/room 21 May - 22 May

Preferred Club Junior Suite Beach Front Swim Out King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Master Suite Beach Front Swim Out King

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Preferred Club Junior Suite Beach Front Swim Out Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Club Junior Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Junior Suite Tropical View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

About the Dreams Sapphire Resort & Spa - All Inclusive

Location Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO 77580

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit beverages
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • Snorkelling included
  • Kayaking included
  • Windsurfing included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football included
  • Golf included
  • Golf - green fees included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site live performances included
  • Access to on-site clubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • On-site entertainment and activities included

Property Features

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. Event space at this resort measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive. Smoking is allowed in designated areas at this 5-star Puerto Morelos resort.

  • 488 guestrooms or units
  • 3 levels
  • 14 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Room Amenities

Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Dreams Sapphire Resort & Spa - All Inclusive has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available through room service
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Onsite COVID-19 testing (Antigen) is available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Now Sapphire Riviera Cancun
  • Now Riviera Sapphire
  • Now Sapphire All Inclusive
  • Now Sapphire Cancun
  • Now Sapphire Cancun All Inclusive
  • Now Sapphire Riviera Cancun
  • Now Sapphire Riviera Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
  • Now Sapphire Riviera Cancun Puerto Morelos
  • Riviera Sapphire Cancun
  • Now Sapphire Riviera Cancun All Inclusive All-inclusive property

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.