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Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Ocean Coral & Turquesa All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
8 restaurants, breakfast served, local and international cuisine
8 restaurants, breakfast served, local and international cuisine
View from property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$562
includes taxes & fees
25 Feb - 26 Feb

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min walk‬
  • Place, Puerto Morelos Town Square
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
Premium bedding
  • Partial ocean view
  • 89 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(49 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
Premium bedding
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.6 out of 10
Excellent
(228 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
HDTV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Royal Master

Privilege Royal Master

Privilege Royal Master

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite

Privilege Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite -5 guests- Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Garden View

  • Garden view
  • 35 sq m
  • Sleeps 4

View all photos for Family Suite -5 guests- Junior with Sea View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Garden View

  • Garden view
  • 54 sq m
  • Sleeps 4

View all photos for Suite Superior with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Sea View

  • Sea view
  • 54 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • Sea view
  • 88 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • Sea view
  • 88 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Junior with Garden View

  • Garden view
  • 54 sq m
  • Sleeps 2

View all photos for Suite Deluxe with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4

View all photos for Suite Deluxe with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Sea View

  • Sea view
  • 45 sq m
  • Sleeps 4

View all photos for Suite Premium with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Premium with Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within a 20-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Ojo de Agua Beach - 6 min drive - 4.3 km
  • Puerto Morelos Town Square - 7 min drive - 4.6 km
  • Moon Palace Golf Club - 27 min drive - 18.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬6 min walk
  • ‪Blue Moon - ‬8 min walk
  • ‪Swim Up Bar - ‬1 min walk
  • ‪Bluewater Grill - ‬7 min walk
  • ‪Route 66 - ‬1 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 3 outdoor pools
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Similar properties

Free minibar, in-room safe, desk, free WiFi
Ocean Riviera Paradise All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 2,802 reviews
The price is AU$598
includes taxes & fees
25 Feb - 26 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 25 Feb 2026 start from AU$562.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 19-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1379 out of 2739 reviews
Rating 8 - Good. 735 out of 2739 reviews
Rating 6 - Okay. 355 out of 2739 reviews
Rating 4 - Poor. 154 out of 2739 reviews
Rating 2 - Terrible. 116 out of 2739 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities
Property was great. Didn’t feel too crowded. Staff were friendly and location was very clean!
Stayed 8 nights in Nov 2025

10/10 Excellent

Marisa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. Food was fresh and delicious, rooms were nice, great service… would return for sure!
Stayed 5 nights in Oct 2025

8/10 Good

Bhavya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and polite staff. The only feedback is to add more vegetarian options in buffet with proper vegetarian labels
Stayed 5 nights in Nov 2025

10/10 Excellent

Rohit

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room.
Stayed 6 nights in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Seupersad

Stayed 5 nights in Oct 2025

10/10 Excellent

Jordan Isiah Shaquille

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Amazing staff. Lots of activities everyday . Food was very good as well.
Stayed 7 nights in Oct 2025

10/10 Excellent

Marta

Stayed 9 nights in Oct 2025

6/10 Okay

Mandi van der

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly but persistent with selling add ons. Check in took forever; we arrived early due to our flight, waited over an hour in line to get bracelets to enter the facility and then returned after 4pm and again waited over an hour for the bracelets to be activated and room numbers to be assigned. Room was clean but had a musky smell. Safe was broken, but maintenance came out promptly to fix it. Had a water leak we discovered around 9pm and maintaince didn't come out, had to follow up the next morning. Beach is magnificent and kept quite clean even in seaweed season. Pools are kept clean as best they can. Loungers are first come so best to grab a good spot early. Service at the pool is inconsistent but tipping more may help (Look out for Antonio, he is absolutely fantastic. Best server!!). Every restaurant isn't open every night so plan ahead. Food quality is very inconsistent even with that same dish one day to the next. Activities available but not very clear when and where what is happening. Activities are also volunteer dependent so can be cancelled.
Stayed 8 nights in Oct 2025

8/10 Good

Caitlyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , tidied every day towels restocked , it seemed like guest services really wanted feed back they called the room every evening asking how the stay was going , no complaints. We did however have a run in with the sales team looking for you to sign-up for their privilege account (time share but according to them not a time share). Aggressive sales tactics , would be the biggest complaint. Lots of activities mainly around the swim up bar , which was fine left the larger pool a more chill environment. Getting a supper reservation wasn't usually an issue as long as you booked in the morning.
Larger pool , great very clean , bar close by
Stayed 5 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! The staff was great, especially Antonio (waiter for the pool and beach). He went above and beyond for us and we had an excellent experience because of him. The rooms and resort are very well kept. Our only thing we felt that could be improved was the quality of the food at most restaurants. Other then that our stay was great and we will definitely be visiting again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Staff was very helpful and friendly. Food was good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Darius

Stayed 3 nights in Oct 2025

8/10 Good

Breonia

Stayed 3 nights in Oct 2025

10/10 Excellent

Aviase

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect especially the service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort! The staff, food and drinks are incredible! Eduardo and Alejandro seriously are AMAZING! It could benefit from some updates but we had the absolute best time!!! I would definitely recommend it!
Stayed 7 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I l loved my stay here, it was beautiful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Serhii

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. The food was very tasty, beautifully presented and very diverse. The entertainment program was wonderful every day (especially Halloween and Día de Muertos). The staff were friendly and the rooms were clean. There were only a couple of small issues: the water in the bathroom sink drained slowly and sometimes some dishes and forks in the main restaurant were not perfectly clean. However, these small things did not spoil our excellent impression of the hotel. We didn’t want to leave and we definitely want to come back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, food is delicious but staff are the best part. Eduardo and Alex at the pool bar always remember our drinks and served with a smile. Marco at the Lobby bar also always remembered and is extremely friendly!
Stayed 9 nights in Oct 2025

8/10 Good

Skender

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beach lot of waves and seaweed the color of water like chocolate not good
Stayed 4 nights in Oct 2025

10/10 Excellent

Adijat

Stayed 3 nights in Oct 2025

10/10 Excellent

Emilia Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Phyllis F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The grounds and pools were impeccable and many chairs available. Food was great. A la cartes and bistro on adult side were the best. The buffet could be improved. Rooms were clean.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, staff were very friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Nelsis

Stayed 2 nights in Oct 2025