Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Property entrance
Privilege Master Suite
Privilege Master Suite
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
The current price is AU$374
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪16 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

8.4 out of 10
Very good
(201 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
HDTV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(41 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite -5 guests- Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 guests- Junior with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Premium with Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed OR 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite Deluxe with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior with Garden View

  • Sleeps 2
  • 1 Double Sofa Bed and 1 Queen Bed

Suite Superior with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute stroll. Highlights at this all-inclusive property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Crococun Zoo - 4 min drive - 2.8 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Town Square - 6 min drive - 4.6 km
  • Petempich Bay - 11 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬3 min walk
  • ‪The Kitchen Table - ‬10 min walk
  • ‪Bordeaux Restaurant - ‬16 min walk
  • ‪Sports Bar - ‬14 min walk
  • ‪Sensai - ‬6 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 10 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 3 Aug 2025 start from AU$373.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 14-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 4 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1183 out of 2403 reviews
Rating 8 - Good. 652 out of 2403 reviews
Rating 6 - Okay. 323 out of 2403 reviews
Rating 4 - Poor. 149 out of 2403 reviews
Rating 2 - Terrible. 96 out of 2403 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Navroop

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant.
Stayed 4 nights in Mar 2025

8/10 Good

Francesco Pasquale

Liked: Property conditions & facilities
Very nice place
Stayed 4 nights in Apr 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean Friendly staff and lots of activities Would highly recommend
Stayed 14 nights in Mar 2025

2/10 Terrible

Madeline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed with our time at Ocean Coral. The day we arrived we were informed that starting at 3 pm to 7:30 there would be no food available. This is because you have to wake up at 8 am like youre at Disney world to try and get one of the seemingly 5 reservations available for each restaurant. So for everyone who checks in post 8 am prepare to be hungry. Or sit in your room for room service that may never come (happened 3 times) This was also couples with the staffs unwillingness to help and misinformation, we had multiple staff send us to two of the “no reservations” restaurants that were just completely closed that night. We had issue with the AC in one of the rooms where the screen on the wall would not even light up. They left us in a hot room over night then asked if maybe someone left the patio door open all night. Nope that wasn’t it. The hotels food is also completely inedible. All of it is unflavored and over cooked. The chicken breast used on the chicken sandwich is clearly a cutlet pounded within an inch of its life. To top it all off the rooms were infested with ants and unclean our shower was covered in hair the day we arrived. As well as over run by a family of raccoons who had absolutely no fear of people and I watched bite one guest. Over all not a great first all inclusive experience
Stayed 4 nights in Apr 2025

8/10 Good

zacarias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, all very friendly and attentive to your every request. Especially Juan and his staff, who took their time and provided excellent service at the Rura 66 restaurant. My congratulations and thanks to the chefs. Thank you for making this stay a pleasure.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tadacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Brooke, Essexville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

lydia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 14yr old daughter and I had the BEST experience here!!! Everything was AMAZING!!!
Stayed 7 nights in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service
The Resort was nice and enjoyable but not 5 star nice. Definitely 4 star. The beach currently is loaded with seaweed and they can’t keep up with removing the seaweed with how fast the ocean is bringing it in. The buffet food was ok, definitely much better food offered at the sit down restaurants. I recommend taking advantage of the privilege option so you can have a Butler to assist with making those reservations for you. Currently the main stage outside is under construction and most the shows were inside a smaller and very warm auditorium with no breeze and if you don’t get to the show by 8:15-8:30pm to find a seat then you’re stuck standing during the show in the back, shoulder to shoulder with others. Entertainment pool side was good at the “Party Pool.” At the family pool there’s no entertainment or music. Would be nice to at least have some music over there. All-in-all my family and I enjoyed ourselves and would recommend this resort to others who are looking for a resort that’s not too large but still offer some of what the larger resorts offer such as entertainment for adults and kids.
Stayed 5 nights in Mar 2025

8/10 Good

Carlos

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was really nice. Large property with lots of restaurants and lots of bar options. A few little things that were less than great though.. Room service was super confusing. Thought it was included in the All Inclusive but when I looked breakfast was an extra cost while lunch and dinner seemed to be included. Also the website they had you use to make reservations and view some of the resort amenities was not super user friendly but not super complicated. The resort did a good job of advertising activities… but then not all of the activities happened as planned, especially during the week. End of week/weekend seemed to be more accurate. Food and restaurants were good. Lots of options and pretty much what you’d expect from all inclusive. Overall, it was a good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and relaxing
Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is very nice, they have kept the grounds looking great. The beach is horrible 2 to 3 feet of seaweed. I wouldn’t mention this, but the other hotels around seemed to be able to manage it. The tile policy is an absolute joke. The people handing them were rude. The reservation system, even though supposedly it was through Expedia was unresponsive and very unworkable. The air conditioning in the units were poor. The other group in our party had to change room because it was so unbearable. The food was OK at best. The restaurant staff were incredibly nice and helpful. Overall, for the money I would go to Jamaica or Saint Martin.
Stayed 6 nights in Mar 2025

8/10 Good

Phaedra

The pools were gorgeous and very clean. Best part of the trip. All the different levels of privilege could have been more transparent. The buffet was great, but I found the restaurants subpar. It was also extremely disappointing to find the ocean unswimmable due to forklift full of seaweed.
Stayed 3 nights in Mar 2025

6/10 Okay

Shamyaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my 2 kids, 12 & 8 years old. Safety wasn’t an issue at all, my 8 year old daughter was out and about all on her own. The general staff and the experience staff were a 10/10, everyone is so nice and pleasant wanted to make sure you’re having a good time. The events on the resort were all day long and ended late, definitely kept us busy and we always had something to do. My only issue was the food, we really didn’t enjoy the food, my kids and I had a hard time getting reservations at the Asian restaurant even though we tried to reserve super early like they suggested. Another thing was the amount of cats, raccoons and other creatures on the resort. Too excessive although they seemed friendly it just didn’t feel okay. The beach could’ve used some cleaning, seaweed all across the shore and the ocean wasn’t clean; we stayed on the beach for no more then 10 minutes and my kids wanted out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marlene

Stayed 5 nights in Mar 2025

8/10 Good

Premal Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the town, food is phanphlippintastic. Staff Are Exceptional.
Stayed 10 nights in Mar 2025

2/10 Terrible

lydia

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tim

Stayed 7 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time that we ate thinking about going back this September
Stayed 7 nights in Mar 2025

10/10 Excellent

Anna, Palos Hills

Stayed 4 nights in Mar 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 7 nights in Mar 2025