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Ocean Coral & Turquesa All Inclusive

5.0 star property

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
View from property
Lobby sitting area
8 restaurants; breakfast, dinner, and brunch served
8 restaurants; breakfast, dinner, and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$338
includes taxes & fees
31 May - 1 June

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Town Square
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Privilege Master Suite Ocean View

Privilege Master Suite Ocean View

Privilege Master Suite Ocean View

7.6 out of 10
Good
(5 reviews)
  • Partial ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Waterpark Side

Premium bedding, free minibar, in-room safe, desk

Junior Suite Waterpark Side

8.6 out of 10
Excellent
(51 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Waterpark Side Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Waterpark Side Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Nature View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Nature View

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

7.6 out of 10
Good
(53 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Nature View

Junior Suite Nature View

Junior Suite Nature View

8.6 out of 10
Excellent
(234 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Royal Master Suite Ocean Front

Privilege Royal Master Suite Ocean Front

Privilege Royal Master Suite Ocean Front

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite

Privilege Honeymoon Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Elegance Nature View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Elegance Nature View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Elegance Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Elegance Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within a 20-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Within a 15-minute drive of this 5-property class Puerto Morelos property, attractions include Puerto Morelos Town Square and Ojo de Agua Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 3 min drive - 1.8 km
  • Ojo de Agua Beach - 8 min drive - 5.3 km
  • Puerto Morelos Town Square - 9 min drive - 5.7 km
  • Moon Palace Golf Club - 18 min drive - 20.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬6 min walk
  • ‪Swim Up Bar - ‬1 min walk
  • ‪Afthonia - ‬17 min walk
  • ‪Bluewater Grill - ‬7 min walk
  • ‪Casa del Mar - ‬8 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Some rates at Ocean Coral & Turquesa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Similar properties

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Sensira Resort & Spa Riviera Maya – All Inclusive
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  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.1 out of 5, Very good, 2,257 reviews
The price is AU$440
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral

Ocean Coral All Inclusive

Ocean Coral All Inclusive Puerto Morelos

Ocean Coral Puerto Morelos

Ocean Coral & Turquesa Hotel Puerto Morelos

Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos

Ocean Coral Turquesa All Inclusive Puerto Morelos

Ocean Coral Turquesa Puerto Morelos

Ocean Coral Turquesa

Ocean Coral And Turquesa

Ocean Coral Turquesa All Inclusive

Ocean Coral & Turquesa All Inclusive Puerto Morelos

Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 31 May 2026 start from AU$338, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 19-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1363 out of 2613 reviews
Rating 8 - Good. 683 out of 2613 reviews
Rating 6 - Okay. 326 out of 2613 reviews
Rating 4 - Poor. 132 out of 2613 reviews
Rating 2 - Terrible. 109 out of 2613 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was a 9 out of 10. The staff was the best
Stayed 7 nights in Feb 2026

10/10 Excellent

Linda Susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Ocean Coral & Turquesa from February 15–23 with Privilege amenities and had an amazing trip. We split our stay between a Privilege Garden View room (second building near the Privilege Lounge) and the Privilege Master Suite (third building with a beautiful ocean view). The Master Suite was a standout. Huge room, dining table, extra bathroom, and a Jacuzzi tub on the balcony with an outdoor shower. The ocean view made it even better. It felt spacious, private, and worth the upgrade. The highlight of our stay was the butler service. Carlos was outstanding. He booked all our dinner reservations, made our room transfer effortless, checked in daily, and kept us informed about activities. Everything was smooth because of him. Eduardo was attentive on the night shift and always available in the evenings. Antonio, who served at the kids’ beach pool area, was fantastic and even made fresh smoothies on some days, which we loved. Angel provided excellent evening service in the Privilege Lounge, and all of the breakfast and lunch servers there were attentive and welcoming. They remembered us each day, which made a difference. Jesus at the Privilege Bar was great, the bartender at El Beso was excellent, and even the towel service team was friendly and helpful. We’ve stayed here multiple times and have never been disappointed, but this visit truly stood out because of the service. The staff made it special from start to finish.
Stayed 5 nights in Feb 2026

6/10 Okay

Brian Harold

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was great, staff was great & very friendly, dinner reservation process was very disappointing. Overall, the food was ok at best.
Stayed 6 nights in Feb 2026

10/10 Excellent

Darlene

Stayed 9 nights in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked Ocean Coral & Turquesa through Expedia and had a fantastic week in Puerto Morelos with my wife. We were thrilled to receive a room upgrade to a master suite with an ocean view, which made the trip feel extra special. The resort is calm and relaxing, not a party scene, and it’s a great size so everything is easy to reach. Food and drinks were consistently great, and the staff were wonderful. Alberto (our butler) was especially helpful, and the WhatsApp support made booking taxis and trips simple. Only drawback was the seaweed on the beach/ocean at the moment, which isn’t the resort’s fault. Overall, excellent value and an easy 5/5.
Stayed 6 nights in Feb 2026

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Resort was very nice. Maybe in need of some updating but nice. We went for the Privilege upgrade and we felt it was well worth it. We enjoyed the restaurants and beach and pool amenities. Best restaurant was definitely the Blue Moon. We didn't try any buffets so I don't know how they are. Mikes Coffee was great. Delicious coffees and sweet treats. You will see raccoons and cats running around but they don't bother you. We would definitely go back.
Stayed 6 nights in Feb 2026

6/10 Okay

Leslie Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine and staff were friendly
Stayed 10 nights in Feb 2026

8/10 Good

Angelique, Franklin Park

Travelled with family and small children
Liked: Cleanliness
Overall just ok, it’s below from what I’m expecting. The room was ok but not so clean. Pool area needed more chairs and need additional staff to take drink orders. We stayed 4 nights and the food from their buffet are always the same, no other choices. The only restaurant we enjoyed the most is their Mexican Restaurant but need a reservation which is not so hard to do.
Stayed 4 nights in Feb 2026

10/10 Excellent

SangChul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food everywhere was delicious. I was assigned a renovated room, which was clean and had a great view. Although the shower drain was a bit slow... All the staff members were friendly. Ocean Coral left me with such great memories that I’m planning to visit again.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 7 nights in Feb 2026

10/10 Excellent

Douglas, Rogers

Liked: Cleanliness, amenities, property conditions & facilities
Great food, excellent service. Emanuel with guest services took care of us all week,
Stayed 7 nights in Feb 2026

8/10 Good

Jodi B

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Food was good. Pool entertainment and night life was not as fun as other resorts I’ve been too. Relaxing resort if that’s what you are looking for.
Stayed 4 nights in Feb 2026

10/10 Excellent

kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely welcoming and friendly. They actually fussed over us upon our arrival and throughout our stay.
Stayed 6 nights in Feb 2026

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Coral and Turquesa is a very beautiful resort. The food, the staff, the cleanliness was all 5 star! The raccoons and patrons feeding the raccoons is the only reason that I did not give 5 stars.
Stayed 9 nights in Feb 2026

10/10 Excellent

Sung

Liked: Cleanliness, amenities, property conditions & facilities
Good, but there were Geckos everywhere at night
Stayed 4 nights in Feb 2026

10/10 Excellent

Dorca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at this resort, from the staff being courteous and welcoming to the food that was delicious and they have many options, amenities, everything was clean and in good condition… we travelled with kids and they have a lot of cool activities to make with them… we will come back! Shout out to Jose from Guest service which was very helpful with reservations and anything else that we needed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and always happy to help
Stayed 16 nights in Feb 2026

10/10 Excellent

Shokhrukh

Stayed 7 nights in Feb 2026

10/10 Excellent

Clan

Stayed 4 nights in Feb 2026

8/10 Good

Loralie Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Had a dehumidifier in it (awesome, even though we didnt use it, temps were cool). Good cleanliness. Pool drink service staff were awesome. Especially Antonio, Gustavo, Eduardo and Henry. Thanks for the great friendly service and information about the resort. Food was good at all the restaurants and we liked the selection. Loved the coffee shop, juice bar and ice cream shop. We will be back. Thanks a lot.
Stayed 7 nights in Feb 2026

8/10 Good

Rtia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and kept clean. We did not really have the best luck with getting reservations to the a la carte restaurants. The two we went to were nice. We only got two the whole 10 day trip and tried everyday. There are nice amenities and the staff is all very friendly. Elias at the Jellyfish snack bar was a great bartender.
Stayed 10 nights in Feb 2026

6/10 Okay

Bassem

Liked: Amenities, property conditions & facilities
The food quality needs significant improvement, especially at the Brazilian restaurant, which made me sick the night I ate there. There were also many raccoons around the property. They were jumping onto food tables and taking food from our plates, which was very concerning. Other than that, the staff were friendly, and the resort itself, along with the location, was nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked the resort for 5 days. Once I arrived I decided to upgrade to the Privileges package. I was assigned to Claudia. She went above and beyond with helping me book restaurants and also helped my get a cable for my computer I left at home. She was an outstanding help during my stay. The food was excellent, ala carte restaurants were perfect. Tapanyaki, Brazilian BBQ and the Privilages restaurant. All food and services were on par for a 5 star resort. I would recomend this resort to anyone wanting to visit Puerto Morales. It was also a $6 USD Uber downtown to see a little more of the sights.
Stayed 5 nights in Jan 2026

8/10 Good

Nitika, Montreal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is on the beach, well maintained, very tropical n sunny, staff n service are top notch. The food- breakfast, lunches n dinners are great. Healthy options are offered. Dinners- bit of a play. The App doesn’t work n you show up at the restaurant and sometimes you may get in. The beaches n towels n drinks are all great. The food served is good. Rooms are good- the restrooms will benefit from an upgrade- we prefer doors in toilets to shower curtains- for hygiene n aerosols issue- It’s a pretty good deal for an all inclusive- better than most luxury resorts in the region. However, the animals put me off. The raccoons around the hotel are a menace. They spoil all the effort put in to the hotel. They scavenge the bins, the staff allows that. They roam free. Their poop is found in the alleyways and they usually come out around dusk n stay on. Better not walk at that time. You can be greeted by one on the staircase. Yes it’s close to a nature reserve but that is no excuse to let them feed off bins. Public health officials must be consulted to figure out a way to curtail their activities. You cannot allow them to take a dip in the pool. Raccoon poop carries roundworms. Saliva carries the rabies virus. Leptospirosis is a risk. Someday someone will get bitten by them. Please do something before it becomes a news headline item. But for this raccoon issue, we enjoyed our stay.
Stayed 10 nights in Dec 2025

6/10 Okay

Todd

Stayed 7 nights in Jan 2026

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