Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
8 restaurants, breakfast served, local and international cuisine
Lobby sitting area
View from property
8 restaurants, breakfast served, local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$756
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Ceiling fan
Blackout curtains
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Ceiling fan
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

8.8 out of 10
Excellent
(48 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Garden View

8.6 out of 10
Excellent
(227 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
HDTV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Ceiling fan
Blackout curtains
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite Superior Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Shower/bath combination
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite -5 guests- Junior with Garden View

  • 35 sq m
  • Sleeps 4

Family Suite -5 guests- Junior with Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4

Suite Superior with Garden View

  • 54 sq m
  • Sleeps 4

Suite Superior with Sea View

  • 54 sq m
  • Sea view
  • Sleeps 4

Suite Master with Sea View

  • 88 sq m
  • Sea view
  • Sleeps 4

Suite Master with Sea View

  • 88 sq m
  • Sea view
  • Sleeps 4

Suite Junior with Garden View

  • 54 sq m
  • Sleeps 2

Suite Deluxe with Garden View

  • 45 sq m
  • Sleeps 4

Suite Deluxe with Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4

Suite Premium with Garden View

  • 45 sq m
  • Sleeps 4

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute stroll. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Town Square - 6 min drive - 4.6 km
  • Moon Palace Golf Club - 28 min drive - 18.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬5 min walk
  • ‪Bistro El Beso - ‬4 min walk
  • ‪Blue Moon - ‬6 min walk
  • ‪Route 66 - ‬5 min walk
  • ‪Villa Marina - ‬7 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 3 outdoor pools
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 4 Jan 2026 start from AU$756.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 14-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1372 out of 2715 reviews
Rating 8 - Good. 727 out of 2715 reviews
Rating 6 - Okay. 347 out of 2715 reviews
Rating 4 - Poor. 153 out of 2715 reviews
Rating 2 - Terrible. 116 out of 2715 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there are all wonderful!!!
Stayed 8 nights in Sep 2025

2/10 Terrible

Brigette Ashley Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unable to get an uber from the airport to the resort a fee of 500 pesos for beach cleaning charged because the seaweed is bad and while there didn’t see a single person on the beach cleaning the seaweed, the beach STUNK and there were PILES of seaweed on the shoreline, Walking by the beach you had to hold your breath just to manage, The smell took over the whole resort, unless you were inside, had to take a taxi to their sister resort to actually use the jetski because their beach was NASTY and unusable, completely full of seaweed, food was just so so for a 5 star resort
Stayed 7 nights in Sep 2025

2/10 Terrible

Maralee Andrea Katlyn

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, my sister, her boyfriend and I went to Ocean Coral & Turquesa for my 30th birthday and I have NEVER had a WORSE experience. Started off with being unable to get an uber from the airport to the resort. And having to pay 1600pesos for a taxi! At check in everything was ok, until we needed to pay an “environmental tax” fee of 500pesos for beach cleaning cause the seaweed is bad, which is understandable. However while we were there I didn’t see a single person on the beach cleaning the seaweed, the beach STUNK and there were PILES of seaweed on the shoreline. Walking by the beach you had to hold your breath just to manage. The smell took over the whole resort, unless you were indoors. Everything after that seemed to go ok, food was mediocre, nothing that I would rave about. On day 2 we decided to check out their jetski excursion that they have advertised at the pool. 1450pesos for the excursion which was reasonable, but wait! Don’t forget you have to pay 1650pesos for the taxi alone!! More than the actual excursion, because we “couldn’t take an uber”! We had to take a taxi to their sister resort to actually use the jetski because their beach was NASTY and unusable, completely full of seaweed. Day 3 We were then talked into doing a massage. The initial massage was great the service was wonderful. They even tried to get us to do another one, which we agreed to do another day. Unfortunately we were unable to go to the second massage due to severe sunburns. So just
Stayed 7 nights in Sep 2025

6/10 Okay

John

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I would not return to this place ever again.
Stayed 3 nights in Sep 2025

8/10 Good

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my fiance to celebrate his birthday and as an early anniversary for both of us. We were greeted nicely and all the staff were great throughout our stay. We were given a free room upgrade with ocean view which was so nice of them. I love the food selection and the easiness to navigate around with services and programs through their website. 4 stars because the elevator in our building was not working for our first 2 days there and our room was in the 4th floor. Also, our wine glasses disappeared after the second night (we had a free bottle from my Expedia vip) and were not given to us again even after requested. Overall, we enjoyed our stay. :)
Stayed 5 nights in Sep 2025

6/10 Okay

AGNES

Travelled with group
Liked: Staff & service
It was close to the airport. Didn't like that they couldn't keep the racoons and other animals nout of the lobby of the hotel and restaurant.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sasha Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Avion J, Bristol

Travelled with partner
Liked: Cleanliness, staff & service
We Loved The Resort Just Needed Hot Water
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Adan, Rutherford

Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious. Staff was very nice wth the exception of one staff who name is Marco. The elevator was out of commission while we were there which impacted our ability to go in and out aa we wished. Other than that. I will return
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make us feel at home and were never without a drink
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for my first all inclusive resort. The attentiveness from the every staff member was amazing but huge thanks goes to Jose. He was our assistant at the resort and helped with every detail of our stay. 10/10 recommend. Only con: we couldn’t enjoy the beach on the resort. We did leave to enjoy one beach day during our stay.
Stayed 4 nights in Sep 2025

8/10 Good

Casandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is cute and racoons galore!!! I absolutely adored getting to see them every night. Rooms are average and need some TLC but overall acceptable. Beds are comfortable and I slept on a pull-out for 5 nights and it was also comfortable enough. Buffet was delightful at all 3 meal times. Staff is friendly with some more so than others but NEVER an issue. They were all wonderful.
Stayed 5 nights in Sep 2025

6/10 Okay

Angel

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities daily. Liked different pools where you could enjoy music and games and lots of partying
Stayed 3 nights in Sep 2025

2/10 Terrible

Ashanti

Stayed 4 nights in Jul 2025

8/10 Good

Tiffany, Manhasset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous, they have several restaurants but the buffet has limited options. It was hard trying to get reservations.
Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
The food, staff, and drinks were outstanding. The pools were nice too. They do there best to keep the beach free from seaweed, but was just that time of year. The worst thing is the main eating area/ cafeteria temperature. You'll sweat while you eat. Needs improvement. Food is great though.
Stayed 6 nights in Sep 2025

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend, but you need to be quick with reservations to have dinner at the restaurants, we managed to get one reservation in our entire stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Erika Denisse

Stayed 7 nights in Aug 2025

10/10 Excellent

Wioletta katarzyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, good for families. Check in process long, only one person and very hot in lobby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Especially Antonio who served us outside by the pool. Hotel is super clean
Stayed 5 nights in Sep 2025

8/10 Good

Anjelika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Mexico every year with my family and like to try different resorts. This one had a beautiful property, clean facilities, and a great service- especially from the stuff who were always friendly and helpful. The resort is very family friendly, with good entertainment and a relaxing atmosphere. Our room was clean and comfortable and we enjoyed spending time in the pool. However, the food was hit or miss. The buffet lunch didn’t have enough meat options, and Brazilian style restaurant was disappointing. The meat was very salty and the chicken breast was dry. On the other hand, we really enjoyed the Mexican restaurant, Italian, Hibachi, Route 66 and the cafe they had much better food. Overall, it was a nice stay.
Stayed 5 nights in Aug 2025