Ocean Coral & Turquesa All Inclusive

5.0 star property

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
8 restaurants, breakfast served, local and international cuisine
Lobby sitting area
8 restaurants, breakfast served, local and international cuisine
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$296
includes taxes & fees
5 May - 6 May

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Town Square
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Privilege Master Suite Ocean View

7.6 out of 10
Good
(5 reviews)
  • Partial ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Waterpark Side

8.6 out of 10
Excellent
(51 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Waterpark Side Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

8.6 out of 10
Excellent
(233 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master Suite Ocean Front

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Elegance

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Elegance Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within a 20-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 3 min drive - 1.8 km
  • Ojo de Agua Beach - 8 min drive - 5.3 km
  • Puerto Morelos Town Square - 9 min drive - 5.7 km
  • Moon Palace Golf Club - 18 min drive - 20.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬6 min walk
  • ‪Swim Up Bar - ‬1 min walk
  • ‪Bluewater Grill - ‬7 min walk
  • ‪Blue Moon - ‬8 min walk
  • ‪Afthonia - ‬17 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Some rates at Ocean Coral & Turquesa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 5 May 2026 start from AU$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 19-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1370 out of 2649 reviews
Rating 8 - Good. 692 out of 2649 reviews
Rating 6 - Okay. 339 out of 2649 reviews
Rating 4 - Poor. 139 out of 2649 reviews
Rating 2 - Terrible. 109 out of 2649 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Morteza

Stayed 6 nights in Jan 2026

10/10 Excellent

Ashwin

Stayed 3 nights in Jan 2026

10/10 Excellent

Erin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful resort, friendly and helpful staff. Love the food! Can’t wait to go back!
Stayed 7 nights in Jan 2026

6/10 Okay

Mane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food selection at buffet was limited and pretty much exactly the same for lunch and dinner. There is nowhere to get special coffee for early risers as the coffee shop doesn’t open until 8am. Reservations for specialty restaurants could be opened earlier since you couldn’t book any until 10am the day of and you can only reserve one each day.
Stayed 7 nights in Jan 2026

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Gym was poorly equipped. Food not good
Stayed 6 nights in Jan 2026

8/10 Good

Maritza

Stayed 4 nights in Jan 2026

6/10 Okay

Melayna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
yes
Stayed 8 nights in Jan 2026

8/10 Good

Brian, Kansas City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! Our beach vacation was perfect because of the excellent staff at Ocean Coral & Torquesa. They truly go above and beyond to make sure your experience is the best. We will definitely consider returning in the future!
Stayed 7 nights in Jan 2026

6/10 Okay

Albert, Gilmer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant reservation system stinks. Availability of loungers at pools is inadequate. Staff is excellent. Resort did a poor job of clearing seaweed from the beach. Food in buffet and restaurants was very good. Our room was very nice with excellent housekeeping.
Stayed 7 nights in Jan 2026

6/10 Okay

Leah Michelle

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Staff were friendly and the resort felt safe, but several advertised amenities were far more restricted than expected, which significantly impacted our stay as a family. Most restaurants require same-day reservations made at 10am, with many first available seatings after 9pm. Several dining options are adults-only or limited to certain guest tiers, and the buffet did not open until after 6:30pm. Pool seating and towels were often difficult to obtain, and the beach was not very clean. Rooms were clean but dated. Positives included helpful staff throughout the resort, a fun kids pool, excellent kids club staff, coffee shop, ice cream parlour, gym, bowling, and strong photographers (photos are expensive). Location is convenient at ~30 minutes from the airport. Overall, while the staff were kind and there are nice features, the dining and amenity access limitations are important to understand in advance—especially for families with young children.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of four had an excellent stay at Hotel Ocean Coral & Turquesa in January 2026. The rooms were spacious and clean. The beds were comfortable. We really enjoyed the privilege upgrade. Sebastian offered outstanding service. The terrasse of the lounge was great for breakfast and lunch. The waiters of the lounge were professional, attentive and friendly. Many pools to choose from. Great personnel at the bars.
Stayed 7 nights in Jan 2026

10/10 Excellent

Manouchehr, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Resort, and all the staff wre perfect and took very good care of us even after our flight cancelation that resulted in us staying 8 ours after check out
Stayed 4 nights in Jan 2026

2/10 Terrible

Paige Lynn

Stayed 6 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and well stocked with towels, pillows and stocked beverages in the refrigerator. The staff was very helpful and friendly! The many specialty restaurants and buffet restaurant were all amazing. The nightly entertainment was great! We would definitely consider booking at Ocean Coral & Turquesa again. Maybe next year! 😎
Stayed 11 nights in Jan 2026

10/10 Excellent

Randi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is spotless. We especially liked how large the lobby bar area was. Service was good and food was ok. Buffet was repetitive and you have to make reservations exactly at 10am to have the chance to make a booking.
Stayed 3 nights in Jan 2026

4/10 Poor

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
As a person with a gluten intolerance it was very challenging to eat in the buffet. Our room air conditioner didn’t work well and our clothes felt wet. The shower did not drain well and the water was never hot. Very disappointed.
Stayed 4 nights in Jan 2026

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is awesome! It was our first time here and overall we had a great experience. The food was good with lots of restaurant options, and every staff member we encountered was kind and helpful. My one complaint, and I heard quite a few others mention this as well.. was that the pool was very cold. On days when it’s extremely hot (30°C+), I could see how the temperature would probably be fine, but during the week we stayed it was only around 25–27°C and the water felt freezing. We overheard numerous people talking about it throughout our stay, so I don’t think we were the only ones who felt this way. It would be great if the pool temperature could be adjusted based on the weather. But honestly that wasn’t even a huge deal for us, we still really enjoyed our time and will likely be back!
Stayed 7 nights in Jan 2026

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay despite the sun hiding behind the clouds a lot during the week we booked! Our room was always made up nicely by the staff and mini bar stocked. We really enjoyed all the selection of food at the Casa del Mar buffet and chose to eat the majority of our meals there. Mike’s coffee shop was a real treat and staff were pleasant. We loved having cookies in addition to other pastries ! The property was clean and we could see staff tending to the maintenance of the resort. We loved seeing the crocodiles behind the fenced in swamp area too ! Ocean front was quite littered which was disappointing to see and we heard from people swimming that there were sharp rocks and one swimmer brought in a broken bottle to shore. We did not swim in ocean due to these conditions. We missed having an infinity pool with a nice view as there have been at other resorts on the strip. The biggest let down was the fact that guests are placing towels on lounger chairs earlier than when towel service is even open and not occupying their chairs for hours afterwards, but holding them so others who wish to enjoy a lounger cannot if you did not awake prior to 7 am to hold a chair! Could there be a system devised to try to improve this ? A minor complaint I had with the online booking was that I had written a special instruction to NOT have a main floor room , and we were given a main floor room. Overall , we had a nice stay.
Stayed 6 nights in Jan 2026

10/10 Excellent

DAVID NEAL

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time. Staff was very accommodating, room clean and great food. We would go back again
Stayed 7 nights in Jan 2026

10/10 Excellent

Sumana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 6 nights in Jan 2026

6/10 Okay

eric

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was in decent condition, but on two separate occasions, we had issues with the shower drain not draining, causing water to leak into the hotel room. They managed to fix it both times, but it was an unfortunate problem. The food was average. The specialty restaurants were disappointing, but the à la carte options were generally good, with Mike’s coffee shop being the best. The coffee was excellent, and the snacks were very nice. The bartenders were all very gracious, with Eduardo being absolutely top-notch. The two biggest drawbacks were: everyone seemed to be trying to sell you something, to the point where I often avoided the lobby during the day to escape the persistent sales pitches. Even after waving them off, they would continue to press, which was a huge turn-off. I don’t go on vacation to be constantly sold things. Lastly, the service at the end of my stay was disappointing. My Uber was scheduled to arrive at 1:05, and check-out was at 12. I asked if we could have an extra hour to grab lunch before our travel and was told no, as there is no late checkout, despite explaining that my room was completely cleaned out. We were just hoping to catch some lunch before our five-hour flight back. This was probably the worst experience I had during my stay.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jeffrey S

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, Leslie was extremely helpful, your reservations to restaurants was a little wonky but our butler Carlos was also very helpful, overall we had a great time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Julian V.

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable and relaxing place
Stayed 7 nights in Jan 2026

8/10 Good

Juile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was quite “weedy” properly was very nice
Stayed 4 nights in Jan 2026

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Foam pool party
Four lanes with its own bar
French restaurant ratatouille.
Drool…
Stayed 5 nights in Jan 2026