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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Beachfront property with 9 restaurants and 8 outdoor pools

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Outdoor wedding area
Creator video
Kayaking
8 outdoor pools, pool umbrellas, pool loungers
Free minibar, in-room safe, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Room service
The current price is AU$421
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580
  • Place, Moon Palace Golf Club
    ‪16 min drive‬
  • Place, Petempich Bay
    ‪24 min drive‬
  • Place, Puerto Morelos Town Square
    ‪31 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

View from room

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

View from room

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

View from room

Luxury Presidential Two Bedroom Suite Swim Out DC

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

View from room

Luxury Suite with Terrace Jacuzzi

7.6 out of 10
Good
(44 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 298 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite

7.4 out of 10
Good
(91 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out Diamond Club

7.0 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

View from room

Luxury Presidential One Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

View from room

Luxury Presidential Two Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

View from room

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Jetted bath
Balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino. You'll be 10.2 km (6.3 mi) from El Tinto Golf Course and 20.4 km (12.6 mi) from Puerto Morelos Town Square. Highlights at this all-inclusive property include 9 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. With 4 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include a casino, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4.5-property class Puerto Morelos property include Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Xoximilco - 15 min drive - 10.6 km
  • Moon Palace Golf Club - 16 min drive - 11.2 km
  • Puerto Morelos Beach - 23 min drive - 17.8 km
  • Petempich Bay - 24 min drive - 14.7 km
  • Puerto Morelos Town Square - 31 min drive - 22.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪the cave - ‬18 min walk
  • ‪Diamond Club Bar - ‬15 min walk
  • ‪Grand Central Buffet - ‬16 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Beachfront property with 9 restaurants and 8 outdoor pools
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 833 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 4 bars on the beach
  • 2 bars by the pool
  • 3 swim-up bars
  • 3 bars or lounges
  • Conference rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers 833 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. 49-inch plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 18 August 2025 to 6 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
  • Water park

Alternative facilities will be available off-site during the renovation.

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number 005-007-005839/2025

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino on 7 Dec 2025 start from AU$414.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino has a free self car park.

Are there any beaches close to Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is Puerto Morelos Beach (9.8 km).

Is there a spa on site at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yep, there is an onsite spa at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests recommend it! Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The property will be renovating the swimming pool from August 18 2025 until December 6 2025 (completion date subject to change).

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino features 4 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Are there hot tubs in the rooms at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, but there are Jetted bath in the guestrooms.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Yep, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 4 beach bars, 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Reviews

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 1506 reviews
Rating 8 - Good. 328 out of 1506 reviews
Rating 6 - Okay. 273 out of 1506 reviews
Rating 4 - Poor. 169 out of 1506 reviews
Rating 2 - Terrible. 239 out of 1506 reviews

Reviews

10/10 Excellent

Kayla

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe they’re in transition with remodeling however, the elevators were my largest complaint. Slow and hot like a sauna.
Stayed 2 nights in Aug 2025

2/10 Terrible

Dianet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your money on Royalton — the worst hotel I’ve ever stayed at. The room was in very poor condition, with all the walls peeling. We couldn’t use the jacuzzi because it was so unsafe you could fall if you got in. The rooftop pool was dirty and peeling, the air conditioning was terrible, and both the buffet and the service were awful. You can even see cockroaches walking on the walls of the buffet. You can try calling customer service, but no one answers. On the first day, they literally sent us to fix the sofa ourselves so that my kids could sleep, saying it wasn’t hard to do. We spent three days with diarrhea from the food. The worst experience I’ve ever had in all my trips to Cancún — they will never see me there again.
Stayed 11 nights in Jul 2025

10/10 Excellent

Taralee

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, renovations are being made so I can only imagine how it would look once completed. Kind staff and welcoming environment. Antonio by the main pool is amazing! David for pool activities super energetic and funny! Overall enjoyed our stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Christeena

Stayed 4 nights in Jul 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Construction
Stayed 10 nights in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very friendly for the most part, the rooms were very big but had a horrible smell of sitting water, the pools looked like they were never cleaned and the facility was run down and had many cockroaches. I have been to Mexico many times and can’t remember when I saw a cockroach on the property.
Stayed 7 nights in Jul 2025

2/10 Terrible

Alexia

Disliked: Staff & service
Horrible experience
Stayed 1 night in Aug 2025

2/10 Terrible

Anisley

Stayed 7 nights in Jul 2025

2/10 Terrible

Lismara

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Muchas cucarachas en el buffet
Stayed 8 nights in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were good. The staff was absolutely amazing. Especially, Julio- he always made sure we had dinner reservations secured.
Stayed 5 nights in Jul 2025

4/10 Poor

Kiera

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful and the food was very good at the resort. The room was amazing and very well kept, however the cleaning service failed to properly stock our towels and washcloths. We had 2 people staying in our room and they would always only give us enough for one person everyday. My main issue was with the staff's service. It felt as if they weren't interested in actually helping us, and were more interested in pushing us toward anything that would cause us to spend more than we actually needed to. Or they kept trying to get us to sign up for services we didn't actually need to get to what we DID need. My partner and I were there for a wedding and we booked at the wrong resort. Instead of telling us we needed to get a wedding pass for the other resort where the wedding was being held, the staff kept giving us the runaround, and kept trying to get us to pay for a day pass that was twice the cost. We were given wristbands at the resort we went to for the wedding and were told to leave our passports at the main desk. We forgot to retrieve them, and the next day my partner was told we had to pay the cost of one night since they didn't know if we actually stayed over night (even though they could look at the cameras and see when we left). When I went to the desk, they then said they only needed our wristband (I still had mine on, he didn't have his). It felt as if they, again, just wanted to get money from us instead of telling us what we actually needed to know.
Stayed 4 nights in May 2025

8/10 Good

Sophie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was not bad, they have a lot of pools but we came mainly for the beach. Their beach is right next to the swamp so there is a smell to it, water is not as nice as the hotel zone area. As for seaweeds, they did a good job at putting up the barrier to control the seaweeds. We only had our room cleaned twice because they would always come later in the afternoon when our baby was napping. we purposely left the room in the morning and afternoon to allow them to clean our room and called to requested room service as well but that didn’t make a difference. Other resorts usually have staff checking on us for drink while we sit on the beach but no staff ever came out to get us our drinks.
Stayed 5 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 5 nights in Jul 2025

8/10 Good

Millicent

Travelled with family
Liked: Amenities, property conditions & facilities
The Buffet was very good
Stayed 4 nights in Jul 2025

2/10 Terrible

MARIAM

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the worst service. They are short staffed and staff that’s there could care less. At the buffet, the waiters take 15 minutes to come to your table. The staff is rude. Room service menu is limited and they run out of food so quickly. The beach was full sea weed. They didn’t maintain the beaches. Umbrellas were hard to find because they had very limited number of umbrellas. The waiter at the pool rarely came by. When they did come by, they took 30 minutes to bring the drink, which were watered down. There were bugs in the room. House keeping didn’t come every day. In the room description, it said the suite had kitchenette. It had no glasses or utensils. And it was dirty. A very disappointing experience to say the least.
Stayed 5 nights in Jul 2025

2/10 Terrible

Rania

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Terrible service. The food at most places was disgusting and wait time was very long. Paid for a butler, he never showed up. Room service food is nasty. They limit you to food although it’s an all inclusive. There was a roach in my room. Stray dogs and cats all over the resort and raccoon playing in the hallways. If you call front desk or any other service, they are either rude or they hang up on you.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ayeh

Travelled with family
Disliked: Cleanliness, amenities
Just came back after staying a week with a group of 10. Shortly after we arrived we found out that the resort was closing in 2 weeks for a reopening in January 2026 as it was bought out by another company so every part of the stay was a disaster as it was clear the staff remaining could care less about the hospitality since the resort was closing anyway. The staff was unpleasant, the pools were nasty, half our group were diagnosed with ear infections from how dirty the pool water was, the ocean was not swimmable which now makes sense as to why there are no beach pictures posted from the resort. The lobby and restaurants are tiny with very poor service and the buffet smelt of a dead fish and mildew with very long wait times. They trying to upsell everything and all of their services are 100x more expensive than the most luxurious offerings in the states. Had we know they were closing we would have booked another resort simply to receive the survive as paid for and although a reopening might change our experience it’s hard to consider ever going back when they didn’t even care we were there in the first place. There are soooo many other resorts to choose from, don’t pick this one. You’ll be paying the same and you’ll receive nothing on retuen
Stayed 7 nights in Jul 2025

10/10 Excellent

Jagroop

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 6 nights in Jul 2025

8/10 Good

Kara L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is a bit rundown, seems to be understaffed
Stayed 6 nights in Jul 2025

6/10 Okay

Laura, Massapequa Park

Liked: Staff & service
Could use an update but staff is wonderful
Stayed 4 nights in Jun 2025

6/10 Okay

Jose

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Fredie

Travelled with family
Liked: Cleanliness, staff & service, amenities
What I liked most about the hotel was the spacious room. The food and cocktails could be improved. Our concierge was never with us, only on the first day. Thanks to Claudia, who helped us with restaurant reservations.
Stayed 4 nights in Jul 2025