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Grand Residences Riviera Cancún All Inclusive

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Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is AU$613
includes taxes & fees
18 May - 19 May

Explore the area

View map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(20 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.6 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(11 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Resort view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Murphy Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Beach View

A spacious living room with a large painting, a sofa set, a coffee table, and a view of the ocean through large sliding doors.

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Single Murphy Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • Resort view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Single Murphy Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 3 Single Murphy Beds and 3 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

Junior Suite Jacuzzi

  • Sleeps 2
  • Free Wi-Fi

Junior Suite King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Master Suite 1 Bedroom And King Bed

Premium bedding, minibar, in-room safe, desk

Master Suite 1 Bedroom And King Bed

  • Sleeps 5
  • Free Wi-Fi

View all photos for Junior Suite King Bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed, Beachfront

  • Sleeps 3
  • Free Wi-Fi

View all photos for Master Suite 1 Bedroom And King Bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Master Suite 1 Bedroom And King Bed, Beachfront

  • Sleeps 5
  • Free Wi-Fi

Suite, One King Bed, Non Smoking, Resort View

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Suite With Private Pool

  • Sleeps 5
  • Free Wi-Fi

Family Two-Bedroom Suite

  • Sleeps 8
  • Free Wi-Fi

Three-Bedroom Family Suite

  • Sleeps 10
  • Free Wi-Fi

Family Suite, 2 Bedrooms, Beach View

  • Sleeps 8
  • Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Grand Residences Riviera Cancún All Inclusive. You'll be 3.6 km (2.2 mi) from Puerto Morelos Artists’ Cooperative and 3.6 km (2.3 mi) from San Jose Catholic Parish. Highlights at this all-inclusive hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages along with facials, body treatments and aromatherapy. The restaurant, El Faro Grill, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Cafe and Bar is the hotel's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 1507 square feet (140 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 5-property class Puerto Morelos hotel include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 3.9 km
  • Puerto Morelos Town Square - 8 min drive - 4.6 km
  • Ojo de Agua Beach - 8 min drive - 4.6 km
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 4.6 km
  • Faro Inclinado - 8 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Aromas - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Kobo - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.1 out of 5, Very good, 2,266 reviews
The price is AU$450
includes taxes & fees
14 May - 15 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 25

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.

Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.

This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences

Grand Residences Cancun

Grand Residences Riviera

Grand Residences Riviera Cancun

Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos

Grand Residences Riviera Cancun Condo Puerto Morelos

Grand Residences Riviera Cancun Puerto Morelos

Grand Residences Riviera Cancun Condo

Grand Residences Riviera Cancun Resort Puerto Morelos

Grand Residences Riviera Cancun Resort

Resinces Riviera Cancun Puert

Frequently asked questions

What is the cancellation policy at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on 18 May 2026 start from AU$613, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Residences Riviera Cancún All Inclusive?

Yep, Grand Residences Riviera Cancún All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Grand Residences Riviera Cancún All Inclusive?

The closest beach to Grand Residences Riviera Cancún All Inclusive is Maroma Beach (12.4 km).

Is there a spa on site at Grand Residences Riviera Cancún All Inclusive?

Yep, there is an onsite spa at Grand Residences Riviera Cancún All Inclusive. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Grand Residences Riviera Cancún All Inclusive have a pool?

Yep, and guests love it! Grand Residences Riviera Cancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Grand Residences Riviera Cancún All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Residences Riviera Cancún All Inclusive.

Is Grand Residences Riviera Cancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Residences Riviera Cancún All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Residences Riviera Cancún All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Residences Riviera Cancún All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Grand Residences Riviera Cancún All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Residences Riviera Cancún All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Residences Riviera Cancún All Inclusive?

No, pets are not allowed.

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1017 reviews
Rating 8 - Good. 138 out of 1017 reviews
Rating 6 - Okay. 56 out of 1017 reviews
Rating 4 - Poor. 27 out of 1017 reviews
Rating 2 - Terrible. 32 out of 1017 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 6 nights in Jan 2026

4/10 Poor

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Service was horrendous - felt like a 3* resort AT MOST. Everything was difficult. They couldn’t honor our rooms at check-in. They wanted us to change rooms during our 5 night stay. There were basically no prime dinner reservations the entire length of our stay. All the prime pool chairs were reserved for the entire time. And the worst part is the resort was empty!! Empty restaurants we couldn’t eat in. Empty chairs we couldn’t use. All the “nice touches” in their list of included amenities - you had to either request or they told you had to pay for. We complained to Expedia but the hotel insisted all of the above was part of their policies - none of which were listed on the Expedia listing. Expedia tries to work with them, and they insisted they would follow up with us to address the issues - but never did. Everything we asked for - they offered to us if we went to their timeshare presentation. It’s been a long time since we were aggressively pushed like this. Just as a final icing on the cake - at check-out they screwed us on the credit we were supposed to receive as part of our booking. They told us we hadn’t used it so to spend in the gift shop. But then they came back with a big bill of other items they hadn’t applied the credit to!! They then told us we had to sign to acknowledge we received the credit - or they wouldn’t give it to us!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mark Stanford

Liked: Cleanliness, amenities, property conditions & facilities
We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Stayed 4 nights in Feb 2026

4/10 Poor

sarah

Stayed 9 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 4 nights in Jan 2026

8/10 Good

Zachary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome, our room had a private pool. Everything was very clean. Close proximity to the beach. Transportation was amazing. Awesome to be able to rent beach toys for no charge. Food was good, not great 8/10. Not many options, restaurant took a long time 1.5 hours or so. With kids, it was hard to go and wait at the restaurants. Really great place overall and would stay again.
Stayed 5 nights in Feb 2026

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean resort and the staff were excellent. Food was above average and it was not crowded. if you are looking for a peaceful get away (no foam parties or coco bongo) this is the right choice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Elena, Mount Tremper

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The premises are beautiful, the staff extremely friendly and efficient. The room was spacious and impeccable. Beach was also a plus. The concierge service is excellent and our two assigned concierges, Melissa and Iliana helped us plan the week's meals and activities. They guided us step by step.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All grand employees are super nice
Morning sky
Stayed 14 nights in Jan 2026

10/10 Excellent

Joshua Michael Antonello

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded our expectations. The staff were "on-the-ball" and wonderful. Every decorative and groundskeeping detail was considered and maintained. Staff we're enthusiastic and genuinely joyful during every interaction, very accommodating. It was an excellent experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Very clean and frienly staff. Shout out to Chez at the pool. She never stopped running and always with a smile. Love the popsicles and fruit by the pool and the pool service. So many hard working people making our stay wverything we wanted. Adrianna was an exceptional server as was all bartenders at the swim up bar.
Stayed 7 nights in Jan 2026

10/10 Excellent

Fernando Flores

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026

2/10 Terrible

Cherie

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pool not clean. Rude front desk staff. This was our 2nd and last stay here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Lucero

Stayed 4 nights in Jan 2026

6/10 Okay

Jacob

Stayed 7 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026

8/10 Good

Karen Renee, Sheridan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been to GR many times over the last several years and have thoroughly enjoyed each stay. This past visit (Jan 2026 for one week) was still nice but we did notice some changes that were disappointing. Food quality was not as good. With only two main restaurants one (El Faro) seemed tasked with primarily fulfilling the theme nights which, unfortunately, limited access to their main menu options. On our last evening (a Tuesday) we went to Flor de Canela hoping to select off THEIR menu but alas, it was Taco night. Food was another buffet (so-so) but the craziest part of the evening was that they had a mariachi band that went from table to table and of course, hoping for a tip (guilt trip for the diner). Now, some may like that and those who don’t can always say no thanks and they will move on but the music was SO loud it made conversation impossible. Service, all round, was fabulous and rooms and common spaces were clean. Room service was still timely and tasty with many options. Did notice they have done away with the cute little toys provided daily at turn down. Although there is still much to be enjoyed at GR I believe we will look at other options in the future considering the cost.
Stayed 7 nights in Jan 2026

10/10 Excellent

Wayne, Westwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Extremely friendly and accommodating. The resort is kept spotless. Beautiful area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
The room and staff were nice. The beds were entirely to hard and so uncomfortable!! The pillows weren't good neither. This hotel caters to 60 year old and older guest. So if you are in your 40s and 50s this won't be a good choice. No fun activities on site. They offered bingo, chess, blackjack ect. No good music, pool volleyball, or karaoke for younger guest 50 and under.
Stayed 5 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love the place!
Stayed 10 nights in Jan 2026

10/10 Excellent

Jungwon

Stayed 6 nights in Jan 2026

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, amenities
Nice room and great staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautifull resort
Stayed 5 nights in Jan 2026