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Excellence Riviera Cancun - Adults Only All Inclusive

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Front of property
Property video
12 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Front of property
Luxury
5.0 star property
9.4

Exceptional

Tranquil beachfront oasis with stunning views

Elegant architecture and beautifully landscaped grounds create a tranquil beachfront oasis with stunning views of the clear waters. Enjoy a lazy river, multiple dining options, and exceptional service, ensuring a relaxing and memorable stay.

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included

Explore the area

View map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(6 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(168 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Excellence Riviera Cancun - Adults Only All Inclusive. Within just a 15-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at MIILE SPA can include massages, body wraps and facials along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 12 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site 24-hour gym, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 3 min drive - 2.5 km
  • Ojo de Agua Beach - 6 min drive - 3.9 km
  • Puerto Morelos Town Square - 6 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Afthonia - ‬6 min drive

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, scuba diving and kayaking.

Is there a spa on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, MIILE SPA is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence Riviera Cancun - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Excellence Riviera Cancun - Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Excellence Riviera Cancun - Adults Only All Inclusive.

Is Excellence Riviera Cancun - Adults Only All Inclusive family-friendly?

No, Excellence Riviera Cancun - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, they've got a beach bar and 12 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Riviera Cancun - Adults Only All Inclusive?

There is a golf course next to Excellence Riviera Cancun - Adults Only All Inclusive.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1717 out of 2234 reviews
Rating 8 - Good. 307 out of 2234 reviews
Rating 6 - Okay. 137 out of 2234 reviews
Rating 4 - Poor. 33 out of 2234 reviews
Rating 2 - Terrible. 40 out of 2234 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable beds, good food.
Stayed 5 nights in Jan 2026

10/10 Excellent

Keith Gerard

Stayed 6 nights in Jan 2026

10/10 Excellent

Cody

Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha, Grand Rapids

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always clean and well stocked. The staff is very friendly and helpful.
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven Christopher

Stayed 6 nights in Jan 2026

10/10 Excellent

Alia

Stayed 4 nights in Jan 2026

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff -everyone seemed happy to be working there!! Food was outstanding --Entertainment was outstanding! Activities were fun --again - EVERYONE working there greeted us and looked like they LIKED working there -- awesome!
Stayed 4 nights in Jan 2026

4/10 Poor

Rachel

Stayed 7 nights in Jan 2026

10/10 Excellent

Elizabeth, brewster

Stayed 10 nights in Jan 2026

10/10 Excellent

Angel Hiram

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 3 nights in Jan 2026

8/10 Good

Gustavo Francisco, Buenos Aires

Stayed 9 nights in Jan 2026

10/10 Excellent

ROBIN ALAINE

Stayed 4 nights in Jan 2026

8/10 Good

Rujuta

Stayed 4 nights in Dec 2025

10/10 Excellent

Mauro

Liked: Cleanliness, amenities
The rooms are very clean nicely laid out a little dated with the Jacuzzis, which I’m sure not too many people use anymore food was fantastic location superb everyone super helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jamie M.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at this all inclusive adults only resort. Staff were great. Food was excellent. Place was clean!!!! We would go again!!! We booked through a third party but if you book directly through the girl they offer complimentary shuttle service.
Stayed 4 nights in Jan 2026

6/10 Okay

Charles, Lees Summit

Liked: Cleanliness, staff & service
Food was great but overall property needs to be updated/get with the times with technology.
Stayed 9 nights in Dec 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was really a nice property, but there were just a few things that are keeping it from being excellent. It’s starting to get a little rundown and as you can see from my photos the rooms had some maintenance and sloppy repair issues. The service at the restaurants and bars was excellent. The people were friendly and the food was very good. The pools were very cold and even the heated one could’ve been a little bit warmer. The hot tubs were warm tubs. They weren’t very hot. The resort was extremely clean so no issues there. It is just starting to show its age ( no usb ports in rooms for example). If you want great service, stay here. If you want a more modern experience, I’d suggest you stay elsewhere.
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and helpful. Many different pools with lots of chairs. Clean beach with tons of chairs. Great food options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and variety was excellent, better than most other similar resorts I’ve experienced, and definitely the highlight of the trip for me. We particularly liked the seafood, Indian, and French. The room was larger than expected and we enjoyed the tub and large shower. The pool was quite cold this time of year, and though one area was heated, it did not ever seem to reach a comfortable temperature, so we did not spend much time in the water unfortunately. We sought out the hot tub areas but those were not too much warmer. The drinks by the pool were quite watered down which got old by the second day. Otherwise the drinks at other locations were much better so we usually sought these out in the afternoons and evenings, particularly the martini bar before dinner. I appreciated the custom drink menu at each bar, and enjoyed trying out different drinks at each. We were quite disappointed with the quality of the drinks at the coffee shop in particular, as we are big coffee drinkers, though we did still keep going back and trying new options each day and appreciated the coffee shop staff. The resort staff were a pleasure universally and I thought they struck a good balance between professional and friendly—they seemed well engaged and attentive to guest needs but I didn’t experience any forced / inauthentic social exchanges that are sometimes the norm at other resorts.
Stayed 5 nights in Jan 2026

2/10 Terrible

Marciano

Stayed 6 nights in Jan 2026

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Staff and entertainment was great! Food was not!
Stayed 7 nights in Jan 2026

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
I don’t usually stay at resorts when I travel, but we decided to do a low-key week and we had an amazing time at excellence Riviera Cancun. Everybody that worked there was really nice to us. The food was amazing, the facilities and the grounds were clean and beautiful! I just I only have good things to say about this place. If you want a nice trip you want to relax and have a great time this is you place! As an added bonus, it’s child free which means no kids running around quiet nice grounds. It’s just a perfect holiday experience.
Stayed 7 nights in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had several issues in the room but we’re handled very promptly. The only disappointing fact was we were in a terrace suite with a beautiful small rooftop pool . A very nice sweet very spacious but we were woken up at 6:30 every day (7 day stay) in the morning with tractors cleaning the beach from the seaweed. Paying top dollars to be woken up at 6:30am is a little rough to accept. Especially if you’re on vacation. Unfortunately,there was nothing the Hotel could do for us. Avoid building 9 , it’s located right next to a road between two properties. Not exactly how you expected to spend your vacation. I still hear the beeping sound. Housekeeping was amazing.👍
Sunrise
Sunrise
Sunset from the rooftop
Sunset from the rooftop/private pool deck.
Stayed 7 nights in Jan 2026

10/10 Excellent

Yagnesh

Stayed 6 nights in Jan 2026

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely wonderful stay at Excellence Riviera Cancun. The staff were incredibly warm, attentive, and professional, making me feel truly welcomed throughout my stay. The resort itself is beautiful, peaceful, and very comfortable—an ideal place to relax and unwind. This vacation was unforgettable, and I look forward to coming back again!
Stayed 3 nights in Jan 2026