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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
10 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Reception
1 bedroom, premium bedding, pillow-top beds, free minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪8 min walk‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout curtains
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillow-top bed
Separate bedroom
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillow-top bed
Separate bedroom
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout curtains
Pillow-top bed
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillow-top bed
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillow-top bed
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.4 out of 5, Excellent, 252 reviews
The price is AU$657
includes taxes & fees
30 June - 1 July
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Excellence Riviera Cancun - Adults Only All Inclusive. Within just a 15-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 10 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at MIILE SPA can include massages, body wraps and facials along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 11 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site 24-hour gym, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 2 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.6 km
  • Petempich Bay - 12 min drive - 5.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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  • Breakfast included
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4.6 out of 5, Wonderful, 4,438 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, MIILE SPA is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence Riviera Cancun - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Excellence Riviera Cancun - Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Excellence Riviera Cancun - Adults Only All Inclusive.

Is Excellence Riviera Cancun - Adults Only All Inclusive family-friendly?

No, Excellence Riviera Cancun - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Riviera Cancun - Adults Only All Inclusive?

There is a golf course next to Excellence Riviera Cancun - Adults Only All Inclusive.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1300 out of 1642 reviews
Rating 8 - Good. 211 out of 1642 reviews
Rating 6 - Okay. 73 out of 1642 reviews
Rating 4 - Poor. 21 out of 1642 reviews
Rating 2 - Terrible. 37 out of 1642 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHELLY

Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if you have any doubts about where to stay, look no further. i had a wonderful time at the Excellence Riviera. Their app made things extremely easy and convenient for us. the staff is just amazingly nice and respectful. no one got sick, which was our worry. the food was alright, definitely not the best but we didn’t starve. drinks were tasty and the bartenders were always kind when we asked for extra shots in the drinks. just book here :)
Stayed 4 nights in Mar 2025

8/10 Good

Rutwiksinh

Travelled with partner
Liked: Cleanliness, staff & service
I booked the private shared vehicle on Expedia and paid 120$ ( transformation from airport to resort - back and forth) and somehow when I reached cancun, maxico, it was not showing under itinerary on Expedia , like suddenly disappeared and I had to paid extra 200$ for transportation as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and service
Stayed 7 nights in Mar 2025

10/10 Excellent

Brynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying at an Excellence resort. Staff and service were friendly, helpful and responsive. Food was great, especially the mushroom risotto at Flavor Market. Our housekeeper was so kind and efficient and left us cute little animals made from towels. The only downside was the AC not working in the room for two nights and the plunge pool auto draining and not filling up for two days. Staff was able to resolve the AC issue for one night but the plunge pool issue was not resolved.
Stayed 6 nights in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Excellence resort and did not disappoint, service was great and staff goes above and beyond to make your stay memorable. Shout out to Javier at the beach, he was fantastic !
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort! The beach was a 10/10, the staff were also a 10/10.
Stayed 3 nights in Feb 2025

10/10 Excellent

Salvador Gomez, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Allison, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how friendly the staff was and how relaxing the stay was. Great place for a couple to get away!
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very nice
Stayed 5 nights in Mar 2025

10/10 Excellent

Sherry Cristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the dining options and that once you learned how to navigate the dining system for dinner, you didn't have to be concerned with reservations. The food quality for an all-inclusive was actually good on average and I would say above average overall. Staff was very friendly and pleasant. Pool drink service was non-stop! Beach area was beautiful and pool activities staff was happy and cheerful. Whoever designed the bathroom in the room was an idiot! The separate toilet room is literally 32" wide and only deep enough to sit on the toilet. When you get up from the seat, you have to make sure you won't hit your head on the bar from the door. It has a separate huge shower and a huge area for double sinks. Why they didn't take some of that area for the toilet room is beyond me. There are no bars in the toilet room so I can see that an elderly person may have difficulty getting up off the toilet! Stupid architect!! I have been going to Mexico all-inclusives for over 20 years and I would recommend this resort and would go back.
Stayed 7 nights in Feb 2025

8/10 Good

leesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Arline F, West Linn

Liked: Cleanliness, staff & service, property conditions & facilities
The service and the staff are amazing!
Stayed 7 nights in Feb 2025

10/10 Excellent

F Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would visit again

Great stay. Food was good, not great, but certainly better than the majority of all inclusive resorts we have stayed in. The excellence collection is always solid and we have yet to have a bad stay in any of the ones we have visited.
Stayed 4 nights in Mar 2025

6/10 Okay

Craig

Disliked: Staff & service, amenities
Stayed 6 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 5 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025