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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
Beach property with 2 restaurants and full-service spa

Photo gallery for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Outdoor pool, pool loungers
On the beach
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
The current price is AU$648
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪3 min drive‬
  • Place, Ojo de Agua Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for 2 Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite Platinum

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
  • 207 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Platinum with Jacuzzi

One Bedroom Suite Platinum with Jacuzzi

One Bedroom Suite Platinum with Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Luxury Platinum

Premium bedding, minibar, in-room safe, desk

Luxury Platinum

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Platinum

Premium bedding, minibar, in-room safe, desk

Junior Suite Platinum

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Premium bedding, minibar, in-room safe, desk

Family Room Platinum

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(100 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(42 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

One Bedroom Suite Platinum

One Bedroom Suite Platinum

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
3 bedrooms
Private bathroom
Bathrobes
Hairdryer
  • 265 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Junior Suite at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Junior Suite at Ventus Ha

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Family Room at Ventus Ha

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 5
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Suite Junior with Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Pool View

  • 53 sq m
  • Sleeps 4

Family Suite -5 guests- Standard with Pool View

  • 53 sq m
  • Sleeps 5

Room Deluxe with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

Family Room -5 guests- Premium with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 5

Quadruple Suite Premium with Sea View

  • 103 sq m
  • Sea view
  • Sleeps 4

Quadruple Suite Premium with Sea View

  • 103 sq m
  • Sea view
  • Sleeps 4

Family Room -6 guests- Premium with Sea View

  • 215 sq m
  • Sea view
  • Sleeps 6

About the area

Puerto Morelos

A family-friendly stay in Puerto Morelos awaits you at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive. You'll be within a 15-minute walk of Arrecife de Puerto Morelos National Park and 2 km (1.3 mi) from Puerto Morelos Artists’ Cooperative. Highlights at this beachfront property include 2 restaurants, 3 bars/lounges and a full-service spa. .At the property's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find a children's swimming pool, spa services and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Puerto Morelos property include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Puerto Morelos Town Square - 3 min drive - 2.2 km
  • Ojo de Agua Beach - 3 min drive - 2.2 km
  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.2 km
  • Puerto Morelos Beach - 8 min drive - 5.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 15 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Ile De France - ‬2 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Zan-Za Bar - ‬2 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬3 min walk

About this property

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Beach property with 2 restaurants and full-service spa
Some rates at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Ventus at Marina El Cid Spa & Beach Resort - All Inclusive.

Smoking is allowed in designated areas at this 4-star Puerto Morelos property.

  • 290 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2017
  • Kid's club (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

El Cocay Spa has couples treatment room(s). Services include massages. The spa is open daily.

Similar properties

Beach
Ventus Ha at Marina El Cid Spa & Beach Resort
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,080 reviews
The price is AU$568
includes taxes & fees
15 Nov - 16 Nov
Ventus Ha at Marina El Cid Spa & Beach Resort

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

Property Registration Number 0123011521179

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach All Inclusive
Ventus at Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina Cid Inclusive

Frequently asked questions

What is the cancellation policy at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive on 19 Nov 2025 start from AU$616.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

The closest beach to Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is Maroma Beach (13.8 km).

Is there a spa on site at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

Yep, El Cocay Spa is available for guests. You'll enjoy services like massages.

Does Ventus at Marina El Cid Spa & Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Ventus at Marina El Cid Spa & Beach Resort - All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive.

Is Ventus at Marina El Cid Spa & Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive?

No, pets are not allowed.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 860 out of 1458 reviews
Rating 8 - Good. 327 out of 1458 reviews
Rating 6 - Okay. 151 out of 1458 reviews
Rating 4 - Poor. 49 out of 1458 reviews
Rating 2 - Terrible. 71 out of 1458 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vitalii

Travelled with family
Liked: Cleanliness, amenities
Overall, the hotel is at a good level, with decent food, friendly staff, and a decent selection of restaurants. However, it wasn’t without its downsides — in the last two days of our stay, it was a complete nightmare: no internet coverage, the Wi-Fi didn’t work, there were power outages, they were running on a generator, and the air conditioners didn’t work. Just terrible. But overall, I would rate it 6 out of 10.
Stayed 9 nights in Aug 2025

10/10 Excellent

Sukhchan Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power goes down so the AC. No back up power supply for the AC. That was the only thing.
Stayed 10 nights in Aug 2025

6/10 Okay

SEAN

Travelled with family
Disliked: Cleanliness
Based on package price I paid it was ok but not a recommend resort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason, Port Huron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

shahrokh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family.
Stayed 5 nights in Aug 2025

10/10 Excellent

JARMILA

Liked: Cleanliness, staff & service, property conditions & facilities
If I were to ever consider returning to a place I’ve visited, it would be Ventus—for the wonderful food, the variety of restaurants, the beautiful outdoor spaces and cleanliness, the gorgeous pools, and the convenient transportation between resorts. The only thing that brought its rating down was the ocean, which wasn’t in its favor.
Stayed 8 nights in May 2025

10/10 Excellent

Ziyi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort for family vacation
Stayed 5 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, customer service also was very nice, property always clean. What did not like was the beach not able to swim due to ¿rescajo? This is my 2nd time and same happened before, also I think there need better comunication for the tours, we got the Xenote tour and we end paying for others activities (hordses,Cuatri motos aditional
Stayed 4 nights in Aug 2025

10/10 Excellent

Darwin John, Spring

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and lovely pool area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yocelin

Liked: Cleanliness, amenities
Overall great experience! Would recommend and can’t wait to go back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butlers were helpful and caring. Food options were plentiful.
Stayed 6 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilites are very well kept and staff are friendly and attentive. Entertainment was good they had lots of activities by the pool and kids had fun, maybe if they can add another slide for them that would be awesome. Food was good I only wish they had more variety within like days. Overall a great experience with my family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Super safe and clean. Great food and staff But just know the beach is completely unusable.
Stayed 5 nights in Aug 2025

10/10 Excellent

aslety

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo amo estos hoteles,ya he ido 3 veces y siempre la he pasado súper bien.Si eres una persona que le gusta la playa no es el indicado,porque la playa no está buena,pero de lo contrario 100 % recomendado.La comida súper varia y rica,unos tragos buenos.Gracias a Abimael Geraldo, Calmo,Margarito por su buen servicio.El restaurant Japonés súper rica la comida.Gracias a los muchos de animación( Raúl,Tony y a la otras muchachas por hacer más divertida la estancia, super divertida la actividad del inflable.El show del fuego bello.⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria Isabel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was top notch , above all i was very impressed with the quality of the service from every single person who works there . Food was very good
Stayed 7 nights in Jul 2025

8/10 Good

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
View from our balcony
Stayed 4 nights in Aug 2025

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had an oceanfront Platinum room. The room was good for our family of 4 with the pull down murphy bed. Although my son did say the murphy bed was pretty uncomfortable. We had great maid service every day we were there. The location of our room was great right outside of the pool. Made it super convenient and it was not crowded so there were plenty of pool chairs and cabanas. I will say, the rest of the trip and the resort were very disappointing. The customer service was poor throughout the trip. Everytime we needed a beverage at the pool we had to flag someone down, otherwise they would just race by us and we would have to wait forever for them to come by again. We had 3 butlers but they didn't do much for us during our trip. One of them we didn't even hear from at all the entire trip. The front desk made our dinner reservations for us upon check in. When we had a couple special requests come up during the trip they weren't able to help. And they didn't even know who we were when we passed them several times in the resort throughout our stay. When we stayed at other resorts in the past with butler service they checked in with us many times throughout the trip and they knew who we were. We also had a situation where my son got food poisoning while we were there and was stuck in the room all day. He missed a day of vacation, missed a snorkeling trip we had paid for and no one at the resort had any compassion, offered any help or cared at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

lannie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family and small children
Disliked: Cleanliness
As many amenities the resort had unfortunately cleanliness does not seem to be it's priority around the pool/eating areas in particular.
Stayed 7 nights in Jul 2025

8/10 Good

Shaylon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! The facility was nice and clean. The staff was super friendly and accommodating! Olaf, at the front desk, was phenomenal! Getting to the property looks a bit sketchy but we always felt completely safe.
Stayed 5 nights in Jul 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious rooms
Stayed 5 nights in Jul 2025

8/10 Good

Carrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property. Was super hot and would have been helpful if they had more carts since the property is pretty large.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cid is a great resort.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ramesis Alzona

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay is excellent for an all inclusive resort that fits our budget.
Stayed 6 nights in May 2025

10/10 Excellent

Denisse Lizbeth

Liked: Cleanliness, staff & service
Love it! Will be back.
Stayed 4 nights in Jul 2025