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Hotel Riu Yucatan - All Inclusive

Property class: 3.5

Photo gallery for Hotel Riu Yucatan - All Inclusive

A resort with multiple swimming pools, palm trees, and a view of the ocean.
A beachside hotel with rows of sun loungers and palm trees, a clear view of the ocean, and a covered walkway.
A beach with a clear sky, palm trees, and a lifeguard tower.
A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a TV.
A restaurant with tables set for dining, large windows, and a view of palm trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included

Explore the area

View map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪14 min walk‬

Room options

View all photos for Standard Double Room (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (U)

8.0 out of 10
Very good
(125 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (U)

7.0 out of 10
Good
(16 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (L)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (E)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (B2C-US)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C-US)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (C)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (C)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Yucatan - All Inclusive. You'll be 2.7 km (1.7 mi) from Quinta Avenida and 3.1 km (1.9 mi) from Playa del Carmen Main Beach. .A day of pampering at Renova Spa can include beachside massages, body wraps and mani/pedis. The buffet restaurant, La Hacienda, is open for breakfast, lunch and dinner. Enjoy the 4 outdoor swimming pools, free kids' club and gym plus access to kayaking. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Beach - 9 min walk - 0.8 km
  • Playacar Golf Club - 14 min walk - 1.2 km
  • Mayan Ruins of Playacar - 19 min walk - 1.6 km
  • Xaman Ha Aviary - 6 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 60 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪rosa roja - ‬3 min walk
  • ‪Restaurante Miramare - ‬11 min walk
  • ‪Festival Grand Buffet - ‬9 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 507 guestrooms or units
  • 3 levels
  • 12 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 14 September 2026 to 14 October 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

Property Registration Number 008-007-003934/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Yucatan - All Inclusive?

Yep, Hotel Riu Yucatan - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Yucatan - All Inclusive?

Yep, Hotel Riu Yucatan - All Inclusive is a short 10-minute walk from Playacar Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hotel Riu Yucatan - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Yucatan - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Yucatan - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Yucatan - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Yucatan - All Inclusive.

Is Hotel Riu Yucatan - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Yucatan - All Inclusive is a hit with families.

Does Hotel Riu Yucatan - All Inclusive serve breakfast?

Yep, free buffet breakfast is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Yucatan - All Inclusive?

No, Hotel Riu Yucatan - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Yucatan - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from September 14 2026 until October 14 2026 (completion date subject to change).

What time are check-in & check-out at Hotel Riu Yucatan - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Yucatan - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Yucatan - All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 18-minute walk away.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families with young kids.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, delicious food,
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the resort employees were wonderful and the resort overall was excellent, the food the pools, the beach,. We had a fantastic time and will return.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were super friendly and the hotel is awesome
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff really nice
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were awesome. The bars were also amazing
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, staff was nice and helpful. Food was only so-so.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, staff is great! Food is delicious . I will come back again for sure !!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel Riu Yucatán! The entire staff was incredibly kind, friendly, and always ready to help with a smile. Thank you all for your outstanding service and hospitality. You made our vacation unforgettable. Highly recommended!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, loved the variety of food and mix drinks. They keep everything fresh and clean. I will definitely comeback. Thank you to all the staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything was wonderful. Would 100% stay again.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very clean rooms, not the best but very clean. The food was not that great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good staff nice bar and food good the only thing was not good was the pool that is old and the a/c for rooms don’t work good in most of the rooms
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was great, nice family resort.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, can see room for improvements.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort itself is nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yucatán was a nice place to go and relax - it’s close to the beach so you can enjoy both the pools and gulf waters - plenty of places to take pictures in - if you want a more party scene I recommend Cancun
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This is the 3rd Riu resort our family has stayed at. Food was good and overall resort was very clean. Rooms definitely need to be updated but were clean. Although they did clean the pools every evening, they could be maintained a little better. They seemed dirty all week.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room air conditioners need replacing. Otherwise, the stay was excellent.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel!! This is my second time here with my family. Food is delicious, show and amenities are incredible. The service and the staff spectacular. The hotel is very clean. I recommend it 200%.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff 100 % clean
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property was perf ct for our first full family vacation. Staff and amenities were great.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Food is amazing. Property super clean. The only downside was the activity for kids…especially above 8yeats old. Not so much to do. We were there in summer, pool was really hot in the afternoon. Other then that, we really enjoyed our stay !
Stayed 8 nights in Jul 2026