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Hotel Riu Yucatan - All Inclusive

Property class: 3.5

Photo gallery for Hotel Riu Yucatan - All Inclusive

A pool area with lounge chairs and umbrellas, surrounded by palm trees.
A bar area with a counter, stools, and a bartender.
A beachside hotel with rows of sun loungers and palm trees, a clear view of the ocean, and a covered walkway.
A beach with a clear sky, palm trees, and a lifeguard tower.
A modern lobby with a reception desk, a seating area with pink sofas, and a decorative water feature.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
The current price is AU$329
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪14 min walk‬

Room options

View all photos for Standard Double Room (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (U)

8.0 out of 10
Very good
(111 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (U)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (U)

7.0 out of 10
Good
(16 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, laptop workspace, blackout curtains

Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, laptop workspace, blackout curtains

Room

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (M)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (L)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (E)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Room (E)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room (B2C-US)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (B2C-US)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C-US)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (M)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Suite (C)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Suite (B2C-CA)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted mirror.

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room ( Kid Free | C)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (Kids Free | B2C-CA)

A hotel room with a large bed, two nightstands, a telephone, and a wall-mounted picture of a beach scene.

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, laptop workspace, blackout curtains

Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Yucatan - All Inclusive. You'll be 2.7 km (1.7 mi) from Quinta Avenida and 3.1 km (1.9 mi) from Playa del Carmen Main Beach. Highlights at this family-friendly property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include beachside massages, body wraps and mani/pedis. The buffet restaurant, La Hacienda, is open for breakfast, lunch and dinner. Cancun is the property's own lobby lounge. Enjoy the free kids' club, gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Xplor Theme Park and Playacar Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Beach - 9 min walk - 0.8 km
  • Playacar Golf Club - 14 min walk - 1.2 km
  • Mayan Ruins of Playacar - 19 min walk - 1.6 km
  • Xaman Ha Aviary - 7 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk
  • ‪Riviera Maya Sandos Restaurant - ‬9 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 507 guestrooms or units
  • 3 levels
  • 12 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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Hotel Riu Playacar - All Inclusive
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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$349
includes taxes & fees
31 Aug - 1 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on 31 Aug 2026 start from AU$329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Yucatan - All Inclusive?

Yep, Hotel Riu Yucatan - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Yucatan - All Inclusive?

Yep, Hotel Riu Yucatan - All Inclusive is a short 10-minute walk from Playacar Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hotel Riu Yucatan - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Yucatan - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Yucatan - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Yucatan - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Yucatan - All Inclusive.

Is Hotel Riu Yucatan - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Yucatan - All Inclusive is a hit with families.

Does Hotel Riu Yucatan - All Inclusive serve breakfast?

Yep, free buffet breakfast is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Yucatan - All Inclusive?

No, Hotel Riu Yucatan - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Yucatan - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Yucatan - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Yucatan - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Yucatan - All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 18-minute walk away.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was great, nice family resort.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

william

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort itself is nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the facility was well-maintained. Excellent and abundant food selection.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there so much that I came home and booked the same trip again in April! What a fantastic trip! The staff there are so kind, friendly and helpful !
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Property was perf ct for our first full family vacation. Staff and amenities were great.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

kora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, always clean, nice staff
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness
Room was clean and the staff is always great.
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Mikolaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great beach, very helpful staff. A bit crowded to my liking.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
Rooms need update apart from that 1st class for location food and staff
Stayed 7 nights in May 2026
Verified review

8/10 Good

Yesenia Ortega

Liked: Cleanliness, staff & service, amenities
The rooms could use a little update but everything else was great!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

sarah

Liked: Cleanliness
The staff were so amazing. The beach was beautiful and the location is great.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Josie

Liked: Amenities
Big place, good service, good food.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Yucatan. Great food and drinks, beautiful beach, friendly staff. The town is fun too!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lindsay Retter

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, love the wildlife!
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

GERALDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alexandra Maria

From check-in to check-out, everything was phenomenal. The staff was very friendly, and the food was very varied. It is a very clean and welcoming hotel. I recommend it 100%
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable- clean too. The dining options were really nice. I personally liked the salad bar. Beautiful place by the beach
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and great experience.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Arshak Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms, great food
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Paxton

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were amazing! We loved it and will be back
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the staff were always nice courteous and friendly.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was friendly, food was pretty good, lots of space around pool and open loungers at all times of day.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great location to downtown Playa del Carmen, vast assortment of foods all with excellent quality. In room full size bar...staff that is quick, helpful and always smiling! Lovely evening shows!! Bravo!! Especially for the price in comparison to other properties next door. Only downfall was, we wished the ac got cooler...it said 18c (65f) but felt more like 72f Definitely will revisit!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Loved the beach and pool. Fun events.
Stayed 5 nights in Feb 2026