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La Casa de la Playa by Xcaret, Adults Only

Property class: 5 and above

Photo gallery for La Casa de la Playa by Xcaret, Adults Only

A modern infinity pool with a clear view of the ocean, wooden deck, and two umbrellas.
A spa room with a large stone bathtub, wooden slats on the wall, and a view of the sea.
An aerial view of a resort with multiple buildings, a beach, and a pier extending into turquoise waters.
A modern spa room with a large bathtub, a view of the ocean, and a wooden ceiling.
A modern living room with a large sofa, wooden chairs, and a glass table. It features a view of the ocean and a clear sky.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free airport shuttle
  • Pet-friendly
The current price is AU$3,649
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Mamitas Beach
    ‪17 min walk‬

Room options

View all photos for Suite, Beachfront

A modern living room with a large sliding glass door leading to a patio with outdoor furniture and a view of greenery.

Suite, Beachfront

9.2 out of 10
Wonderful
(5 reviews)
  • Beach view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

A hammock chair with a cushion, a small wooden stool, and a shell-shaped bowl by a pool with a stone wall backdrop.

Suite, Oceanfront (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Wellness

Room

Suite Wellness

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront

A modern spa room with a large bathtub, a view of the ocean, and a wooden ceiling.

Suite, Oceanfront

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

A modern bathroom with a glass shower enclosure, wooden flooring, and a view of the outdoors.

Suite, Ocean View (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern bathroom with a large bathtub, a sink, and a glass shower enclosure.

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at La Casa de la Playa by Xcaret, Adults Only. Within just a 10-minute stroll, you'll find Quinta Avenida and Playa del Carmen Main Beach. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot springs/mineral springs. Spend the day at the beach and enjoy the on-site free water park, outdoor swimming pool and 24-hour gym. Business amenities include 4 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a lazy river and a hot tub. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free valet parking, along with the convenience of a free airport shuttle.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Central Square - 8 min walk - 0.7 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪El Fogón Fiesta Jarocha - ‬3 min walk
  • ‪Asadero El Pollo - ‬4 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Osteria De Roma - ‬4 min walk
  • ‪KFC - ‬2 min walk

About this property

La Casa de la Playa by Xcaret, Adults Only

La Casa de la Playa by Xcaret, Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

La Casa de la Playa by Xcaret, Adults Only offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. An outdoor pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury La Casa de la Playa by Xcaret, Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Playa del Carmen property is smoke free.

  • 63 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2021
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
La Casa de la Playa by Xcaret, Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at La Casa de la Playa by Xcaret, Adults Only?

La Casa de la Playa by Xcaret, Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Casa de la Playa by Xcaret, Adults Only?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at La Casa de la Playa by Xcaret, Adults Only on 25 Oct 2026 start from AU$3,649, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Casa de la Playa by Xcaret, Adults Only?

Yep, La Casa de la Playa by Xcaret, Adults Only has a free self car park and free valet parking.

Are there any beaches close to La Casa de la Playa by Xcaret, Adults Only?

Yep, La Casa de la Playa by Xcaret, Adults Only is a short 9-minute walk from Playa del Carmen Main Beach. Fun beach activities include yoga, snorkelling and kayaking.

Is there a spa on site at La Casa de la Playa by Xcaret, Adults Only?

Yep, there is an onsite spa at La Casa de la Playa by Xcaret, Adults Only. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does La Casa de la Playa by Xcaret, Adults Only have a pool?

La Casa de la Playa by Xcaret, Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does La Casa de la Playa by Xcaret, Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at La Casa de la Playa by Xcaret, Adults Only?

La Casa de la Playa by Xcaret, Adults Only features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with private pools, Private jetted baths and hydromassage showerheads.

What makes La Casa de la Playa by Xcaret, Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as private pools and Jetted bath in the guestrooms, help set the scene for a romantic weekend at La Casa de la Playa by Xcaret, Adults Only.

Is La Casa de la Playa by Xcaret, Adults Only family-friendly?

No, La Casa de la Playa by Xcaret, Adults Only is an adults-only property.

Are there hot tubs in the rooms at La Casa de la Playa by Xcaret, Adults Only?

No, but there are Jetted bath and private pools in the guestrooms.

Is there a free airport shuttle available at La Casa de la Playa by Xcaret, Adults Only?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at La Casa de la Playa by Xcaret, Adults Only?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at La Casa de la Playa by Xcaret, Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Casa de la Playa by Xcaret, Adults Only?

Cats and dogs are welcome at La Casa de la Playa by Xcaret, Adults Only, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

La Casa de la Playa by Xcaret, Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 252 reviews
Rating 8 - Good. 11 out of 252 reviews
Rating 6 - Okay. 8 out of 252 reviews
Rating 4 - Poor. 5 out of 252 reviews
Rating 2 - Terrible. 7 out of 252 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and spa were both amazing, unbelievable hotel!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible. Our favorite vacation spot.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at La Casa de la Playa by Xcaret was absolutely incredible! From the moment we arrived, everything exceeded our expectations. The staff was warm, attentive, and went above and beyond to make us feel welcome. The room was breathtaking so luxurious and beautifully designed that we honestly didn’t want to leave it. The food was outstanding, with so many delicious options to choose from. There are countless activities and experiences included, and we felt like there wasn’t enough time to enjoy everything the resort has to offer. Every detail was perfect, and we can’t wait to come back. If you’re looking for a truly unforgettable luxury vacation, this is the place to stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, relax stay
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and the beach are amazing !
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Just everything from the room, the pools, the beach, the service, the meals, the ability to take in activities.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, such a beautiful resort. Beautiful art throughout the resort. Amazing food.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely magical, the perfect getaway
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever stayed at
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream!! The other resorts are so close by, parks as well (which are amazing!!!) staff was incredibly nice and kind. The room and view was wow. We super enjoyed our time at the hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ultimate luxury experience, overall the best hotel in the world!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place, people, food, everything!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All we need is there , the best food at the most romantic place.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, amazing rooms, the staff are great very friendly, we spend very good time, we highly recommend, thank you to everyone
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect vacation!
Stayed 8 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this place it was just unreal excellent, I wish I can afford every time we go to Mexico 😍
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to any couple seeking a quiet, secluded get away!
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Everything good , we love this place
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the whole team, what an excellent stay The staff was great room was amazing had a blast many thanks!
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended
Stayed 2 nights in Aug 2025