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Hotel Description

A luxury stay in Playa del Carmen awaits you at La Casa de la Playa by Xcaret - All Inclusive Adults Only. You'll be 2.4 km (1.5 mi) from Xplor Theme Park and 2.7 km (1.7 mi) from Xenses Park. Highlights at this beachfront hotel include 4 restaurants, 5 bars/lounges, and a full-service spa.

A day of pampering can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the hot springs/mineral springs and sauna. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite free water park, outdoor swimming pool, and 24-hour gym. Business travelers can take advantage of 4 meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a lazy river, and a spa tub. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and an off-leash area. There's also free valet parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 5-star Playa del Carmen hotel include Xcaret Eco Theme Park and Quinta Avenida.

Suite, Ocean View (Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$3,910* Per night/room 8 May - 9 May

Suite, Oceanfront (Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Oceanfront (Master)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Beach Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the La Casa de la Playa by Xcaret - All Inclusive Adults Only

Location Carr. Chetumal-Puerto Juarez KM 282, Playa del Carmen, QROO 77710

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • Kayaking included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • On-site entertainment and activities included
  • Premium food items included

Property Features

Some rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. La Casa de la Playa by Xcaret - All Inclusive Adults Only offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and 4 meeting rooms. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the luxury La Casa de la Playa by Xcaret - All Inclusive Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free. This 5-star Playa del Carmen hotel is smoke free.

  • 63 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2021
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

La Casa de la Playa by Xcaret - All Inclusive Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private pool
  • Private balcony
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

La Casa de la Playa by Xcaret - All Inclusive Adults Only has 4 restaurants on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

La Casa de la Playa by Xcaret - All Inclusive Adults Only offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa By Xcaret Inclusive
  • La Casa de la Playa All Fun Inclusive
  • La Casa de la Playa by Xcaret All Inclusive Adults Only
  • La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
  • La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.