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Coco Azul Hotel Boutique

2.0 star property

Photo gallery for Coco Azul Hotel Boutique

Living area
Family Suite, Multiple Beds, Garden View
Front of property
Living area
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is AU$42
includes taxes & fees
8 July - 9 July

Explore the area

View map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬

Room options

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

Coco Azul Hotel Boutique places you steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include a full-service spa, an indoor swimming pool and a beach bar. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find spa services and locker space. .Attractions within a 10-minute walk of this Downtown Playa del Carmen hotel include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪Restaurante Tropical - ‬1 min walk

About this property

Coco Azul Hotel Boutique

Coco Azul Hotel Boutique offers its guests a full-service spa and an indoor pool. WiFi is free in public spaces. You can enjoy a drink at the beach bar. Spa services, tour/ticket assistance, and concierge services are also featured at Coco Azul Hotel Boutique.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
Coco Azul Hotel Boutique offers 11 accommodations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

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Hotel Colonial Playa del Carmen
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  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,352 reviews
The price is AU$57
includes taxes & fees
8 July - 9 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 6 per day)
  • Street parking available

Food and drink

  • A beach bar

Things to do

  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 June 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coco Azul Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 6 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are there any beaches close to Coco Azul Hotel Boutique?

Yep, Coco Azul Hotel Boutique is a short 5-minute walk from Playa del Carmen Main Beach.

How much does it cost to stay at Coco Azul Hotel Boutique?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Coco Azul Hotel Boutique on 8 July 2026 start from AU$42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Coco Azul Hotel Boutique?

Yep, spa is available for guests. You'll enjoy services like massages.

Does Coco Azul Hotel Boutique have a pool?

Coco Azul Hotel Boutique has an indoor pool. The pool is open 7:00 AM to 10:30 PM.

Is there a free airport shuttle available at Coco Azul Hotel Boutique?

No, Coco Azul Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Coco Azul Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Coco Azul Hotel Boutique?

No, pets and service animals are not allowed.

Coco Azul Hotel Boutique Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 207 reviews
Rating 8 - Good. 48 out of 207 reviews
Rating 6 - Okay. 30 out of 207 reviews
Rating 4 - Poor. 23 out of 207 reviews
Rating 2 - Terrible. 27 out of 207 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Aurora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is more like a motel, it’s dirty, and the staff is rude.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

GLORIA

Liked: Staff & service
is noisy street, I could not sleep well there is music until 3am or 4am very loud. Very friendly staff.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Diane

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Parking was not necessary for me. Shops conveniently outside the location.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Capt.Eric

Liked: Cleanliness, staff & service, amenities
Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Leon

The room was clean, staff was good. It was a little noisy being that fah was really close.
Stayed 7 nights in Jan 2026
Verified

2/10 Terrible

Cristal

Liked: Cleanliness, staff & service
Disliked: Amenities
L
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sam wujun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Nov 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of the property.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alycia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, wifi was great, hot water and great water pressure.Rooftop area was nice and relaxing. One of may favourite hotels in playa and we have been to 7 of them. Not a bunch of rules and they never bug you so you can just relax and enjoy your stay. Staff was very pleasant to us,
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant boutique hotel. Loved the that
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
Stayed 1 night in Mar 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Area.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

MARIA

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty at the entrance, the smell was bad, the closes parking lot was like 6-8 blocks away.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Unit was just OK. AC worked fine. We were there for 6 days and the room was cleaned once and only because we requested it. Staff was friendly. As it is located on 5th Ave in Playa Del carmen, location is ideal for a variety of activities, restaurants, beach, ferries to Cozumel. Very noisy in the evening until approx 2 AM.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Miriam Dinorah

Disliked: Cleanliness, property conditions & facilities
The room was so dirty, without paper roll, the room in general smell urine, the room was in very bad condition. I left one night before.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

catalean mike

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom with rust and mold. Comode not secure, super loud expect long sleepless nights
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

THIEN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
just your below average property. No amenities what so ever...not even courtesy coffee and no microwave.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ana Maria

Liked: Cleanliness, staff & service
The property is well located on 5th avenue
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff and charged me more and a little dirty and so picky about towels and not enough toilet paper provided
Stayed 1 night in Dec 2025
Verified

8/10 Good

Abdias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Its a very nice Hotel, well located and confort enough.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gabrielle Noelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very quiet despite being right in front of a bar, the rooms from the third floor don’t have numbers so that it was a little difficult to find our room, we kinda had to guess based on the rooms at the bottom, but overall a good property.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard parking near the area, locals around make lots of noise when they are cleaning like 3 am in the morning still making lots of loud noises. Not like at all. Not cleaning service, wifi and tv didn’t work
Stayed 2 nights in Jan 2026