Skip to main content
Beginning of main content
4.2 out of 5

"Great resort, excellent service. Staff were all so kind and happy " More

By a verified traveller on Sun 10 Dec 2023

Enter dates to see availability

Hotel Description

A luxury stay in Nusa Dua awaits you at Grand Mirage Resort & Thalasso Bali. Within steps you'll find Bukit Peninsula and Tanjung Benoa Beach. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools, and a full-service spa.

A day of pampering can include beachside massages, aromatherapy, and Ayurvedic treatments along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Grand Cafe, serves international cuisine and is open for lunch and dinner. Sunken Pool Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite gym and kids' club. Plus you'll find a conference center, a kids' swimming pool, and a coffee shop/cafe. Free local cuisine breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 4.5-star Nusa Dua resort, attractions include Tanjung Benoa and Nusa Dua Beach.

Premiere Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$215* Per night/room 29 Apr. - 30 Apr.

Premier Room, Pool View (Pool Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Girls Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premiere Connecting Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Grand Mirage Resort & Thalasso Bali ratings based on 82 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Mirage Resort & Thalasso Bali

Everyone (47) Couples (9) Family (16)
5 out of 5
Great resort, excellent service. Staff were all so kind and happy

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

23 Jan. 2024 by The Management

Dear Tyhe James,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

4 out of 5
Hotel is great for family’s, swimming pools are clean. Staff were very friendly. Hotel has everything you need. Breakfast was very nice and lots of variety.

Posted by on 27 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Nov. 2023 by The Management

Dear Natalie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

5 out of 5
Fantastic resort for the family

Posted by on 18 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

18 Aug. 2023 by The Management

Dear Ryan,Thank you for staying with us and enjoyed our service and facilities.We look forward to welcoming you again.Best regards,The Management

5 out of 5
We totally enjoyed our stay! The staff are friendly and professional. The food options were excellent and we will be back!

Posted by on 13 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

14 Aug. 2023 by The Management

Dear Jan,Thank you for staying with us and enjoyed our food and service.We look forward to welcoming you again.Best regards,The Management

5 out of 5
Executive ocean view room. Great hotel especially for families. Located in a quiet area but only a short drive into town for shopping. Staff, food, amenities were all excellent, no issuess at all. Has everything you need so you dont have to leave if you dont want to. I would re visit and recomend this hotel to family and friends

Posted by on 4 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2023 by The Management

Dear Beau,Thank you for sharing your excellent holiday with our resort. We are more than pleased to be at your service during your holiday and learn that you enjoyed the stay.Looking forward to welcoming you again! Best regards,The Management

5 out of 5

Posted by on 22 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

14 Aug. 2023 by The Management

Dear Emma,Thank you for staying with us.We look forward to welcoming you again.Best regards,The Management

5 out of 5
Family friendly and great facilities

Posted by on 22 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

24 Jul. 2023 by The Management

Dear Madelaine,Thank you for staying at Grand Mirage Resort and Thalasso Bali and for taking the time to share your review of our resort. We hope that you will return and allow us to welcoming you back to our Resort in the near future. Best Regards,The Management

4 out of 5
Luxurious, courteous staff. Drinks expensive except for happy hour. Breakfast food all cold.

Posted by on 9 Jun. 2023

Was this review helpful to you?
Comment from Hotel Management

9 Jun. 2023 by The Management

Dear John,Thank you for your review and on pointing out issues which had influenced your overall impression of your stay with us. Your feedback is very important as it can help us to evaluate our performance on the certain areas to improve and refine our services for all of our guests. We will work forward regain your confidence in our Resort. Best regards,The Management

5 out of 5
Lovely staff, great breakfasts. Plenty to do here.

Posted by on 11 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Jan. 2023 by The Management

Dear Michaela,Thank you very much for your great comment. We really proud that we had been successful in setting up your wonderful Bali holiday.We are more than happy to welcome you again! Best regards,The Management

3 out of 5
We have stayed here previously, but don’t think we will bother coming back after this stay. When we arrived, a car was blocking the driveway and our driver couldn’t get to the foyer. No one offered to help him unload our bags, so we did it. Then, our bags were left in the driveway in the hot sun for about 20 minutes whilst we checked in. They still remained there until I went out to get them myself. Only then, did someone see that I was annoyed and came to get the bags. Last time we left here, my daughter cried because she loved it so much. She made a great connection with the staff at kids club and had an amazing time. She spoke about it for ages. That is the main reason we decided to come back this trip. Polar opposites this time. Most of the staff seemed very uninterested, especially the 3-4 Staff at the kids club. Very blasé about signing the kids in and virtually zero attention paid to the kids. And, the rostered activities shown on the posters? What activities? They didn’t do any with the kids. To the point that our kids didn’t even want to go to kids club. Very disappointing. There were a few of things that hadn’t been maintained very well and the breakfast in the family section was about half of what it used to be, with more focus being on the main/older area for breakfast. If you do stay here, go to the main building for breakfast. It’s much better.

Posted by on 14 Dec. 2022

Was this review helpful to you?
Comment from Hotel Management

16 Dec. 2022 by The Management

Dear Michael,Thank you for staying at our Resort and for taking the time to share your further review. We would like to apologize and we are terribly sorry to hear that we fell short of your expectations as this is certainly not the level of service that we aspire. We have referred this comment to our respective department for appropriate action. We are thankful for conveying your feedback as it could help us to provide better customer experiences in the future. We look forward to welcoming you on next time. Best Regards,The Management

About the Grand Mirage Resort & Thalasso Bali - CHSE Certified

Location Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • Kayaking included
  • Windsurfing included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Cycling included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Motorised water sports not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • On-site entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Some rates at Grand Mirage Resort & Thalasso Bali are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Grand Mirage Resort & Thalasso Bali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury resort also offers a children's club, a children's pool, and a fitness center. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua resort.

  • 377 guestrooms or units
  • 4 levels
  • 2 buildings
  • 7 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 1993
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Grand Mirage Resort & Thalasso Bali offers 377 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free local cuisine breakfast. An additional breakfast is available daily for a fee.

Grand Cafe - This poolside buffet restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.

Jukung Grill - This beach restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Sunken Pool Bar - This poolside bar serves light fare only. Open daily.

Panorama Lounge - Overlooking the ocean, this lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 22
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Mirage Resort & Thalasso Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 775000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Grand Mirage Resort & Thalasso Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 775000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Thalasso
  • Grand Bali Mirage
  • Grand Mirage Bali
  • Grand Mirage Resort & Thalasso Bali Nusa Dua
  • Grand Mirage Thalasso Bali Nusa Dua
  • Grand Mirage Resort Thalasso Bali Nusa Dua
  • Grand Mirage Resort Thalasso Bali
  • Grand Mirage Thalasso Bali
  • Mirage Thalasso Bali Nusa Dua

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali.h78584-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali.h78584-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali.h78584-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.