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"This property needs to be updated air conditioning was a major issue as ours was not working and we had to switch rooms very annoying! " More

By a verified traveller on Sat 04 Jun 2022

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Hotel Description

Travelodge Hotel Newcastle places you in the center of Newcastle, within a 30-minute stroll of Newcastle Civic Theater and Christ Church Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Sienna Cafe and Bar, is open for breakfast and dinner. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 9:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Newcastle West hotel, you'll be 1.9 km (1.2 mi) from King Edward Park and 3.3 km (2 mi) from Merewether Ocean Baths.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Travelodge Hotel Newcastle ratings based on 432 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Travelodge Hotel Newcastle

Everyone (335) Couples (35) Business (9) Students (1) Family (34)
1 out of 5
Staff was very rude and unprofessional. No support for families with kids or understanding. Horrible experience ever. Not recommended at all.

Posted by on 14 Jun. 2022

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3 out of 5
This property needs to be updated air conditioning was a major issue as ours was not working and we had to switch rooms very annoying!

Posted by on 4 Jun. 2022

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3 out of 5
Was very disappointed with the condition of the property

Posted by on 24 May 2022

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1 out of 5
The Cleaners had not cleaned our Bedroom for a substantial period, not just the day before, & Management need to review their involvement as the skirting boards were filthy, the exhaust vent was choking in dust, & the beds not moved to clean the carpet beneath. We were offered another Room, but it was equally squalid. No more Travelodge for us !

Posted by on 30 Apr. 2022

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Comment from Hotel Management

22 May 2022 by Austin

Dear Geoff, Thank you for making this review to us. We appreciate the feedback and we deeply apologise for your unpleasant experience with our facilities. We will look into it with our team to ensure our guests expectations are meet in the future upgrades/maintenance. Best regards, Austin V Duty Manager

4 out of 5
Great property but lot of noise from Mcdonalds’s across the road

Posted by on 29 Apr. 2022

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Comment from Hotel Management

22 May 2022 by Austin

Dear Lyndell, Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay. We certainly hope to have the chance to welcome you back to Newcastle again soon. We deeply apologise for your experience with the noise from outside. Kind Regards, Austin V Duty Manager

3 out of 5
Liked the area, was clean but room service was not very good. Failed to supply coffee and milk for couple of days.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

22 May 2022 by Austin

Dear Muni, Thank you for taking the time to leave your review. We are glad to see you enjoyed the location. We deeply apologise for your unpleasant experience with our housekeeping. We will look into it with our team to ensure our guests expectations are meet in the future with improved services. Kind Regards, Austin V Duty Manager

4 out of 5
Property close to beaches/harbour & centre. Needing an update & reduce outside noise, can hear loud noises till 5am - party revellers going home

Posted by on 18 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Austin

Dear Marie, Thank you for taking the time to leave your review. We are glad to see you enjoyed the location. We certainly hope to have the chance to welcome you back to Newcastle again soon. We deeply apologise for your experience with the noise from outside. Kind Regards, Austin V Duty Manager

5 out of 5
This was a pleasant and convenient place to stay.

Posted by on 29 Mar. 2022

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Comment from Hotel Management

9 Apr. 2022 by Austin

Dear Susan, Thank you for making this review to us. We are glad to hear that you enjoyed your stay. We certainly hope to have the chance to welcome you back to our hotel again soon. Best regards, Austin V Duty Manager

3 out of 5

Posted by on 18 Mar. 2022

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2 out of 5
Have stayed here multiple times over the years so had a certain expectation, not overly high but overall the property is tired and run down. Our bath/shower had not been cleaned so we were given another room, toilet in new room wasn't clean and then the TV cable needed replacing as we couldn't watch TV. Shower leaked. Value for money was non existent. We were refunded our parking fee for the inconveniences.

Posted by on 15 Mar. 2022

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Comment from Hotel Management

9 Apr. 2022 by Austin

Dear Chris, Thank you for making this review to us. We appreciate the feedback and very apologetic that your expectations had not fully been met on this recent stay. Our teams have been advised so we can ensure our guests expectations are meet in the future We do hope we can have a chance to welcome you back again with a better experience. Best regards, Austin V Duty Manager

Property Features

Travelodge Hotel Newcastle offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Travelodge Hotel Newcastle. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Newcastle Interchange Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Travelodge Hotel Newcastle offers 131 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.

Sienna Cafe and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 23.00 for adults and AUD 23.00 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Travelodge
  • Travelodge Motel Newcastle
  • Travelodge Newcastle
  • Travelodge Newcastle Hotel
  • Travelodge Hotel
  • Travelodge
  • Travelodge Newcastle
  • Travelodge Hotel Newcastle Hotel
  • Travelodge Hotel Newcastle Newcastle West
  • Travelodge Hotel Newcastle Hotel Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.