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3.5 out of 5

"Well location was good, a bit out dated, not worth the price, pool was out, no restaurant or bar in operation. Dead cockroaches on floor. Price of par ... " More

By a verified traveller on Mon 30 Nov 2020

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Hotel Description

Travelodge Hotel Newcastle places you in the center of Newcastle, within a 30-minute stroll of Newcastle Civic Theater and Christ Church Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with satellite channels are featured in all 131 rooms, and you can enjoy free wired Internet, coffee/tea makers, and free newspapers. Room service, safes, and hair dryers are also available.

The restaurant, Sienna Cafe and Bar, is open for breakfast and dinner. Added amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Newcastle West hotel, you'll be 1.9 km (1.2 mi) from King Edward Park and 3.3 km (2.1 mi) from Merewether Ocean Baths.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$108* Per night/room 7 Feb. - 8 Feb.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Travelodge Hotel Newcastle ratings based on 459 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Travelodge Hotel Newcastle

Everyone (353) Couples (44) Business (11) Students (1) Family (38)
2 out of 5
For $200 we got a room with two single beds and air con that didn’t work. The breakfast listed upon the ad was not provided. Staff were rude and abrupt. I do not recommend this facility.

Posted by , from Armidale on 23 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Kirsten - Duty Manager

Dear Kate, thank you for your feedback. We apologies that your expectations were not meant on this occasion. We have also passed along your further complaints to management.

3 out of 5
Well location was good, a bit out dated, not worth the price, pool was out, no restaurant or bar in operation. Dead cockroaches on floor. Price of parking is $15 a night and limited not secure parking. With limited amenities not available parking should have been free.

Posted by , from Bulli NSW on 30 Nov. 2020

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Comment from Hotel Management

10 Dec. 2020 by Kind Regards, Kirsten - Duty Manager

Hi Rebecca, I apologise if your expectations were not met by our hotel on this occasion. Unfortunately, due to the restrictions in place for Covid-19 we are unable to have our other facilities open at this time. We have also passed along your further complaints to management.

4 out of 5
Very clean, conveniently located and staff friendly and helpful. Only downside was noisey air con and then walls. Would stay again.

Posted by , from Wollongong on 22 Nov. 2020

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Comment from Hotel Management

1 Dec. 2020 by Emily-Acting Duty Manager

Dear Kevin, Thankyou for taking the time to leave a review of Travelodge Hotel Newcastle. We appreciate your feedback. We are pleased to hear you enjoyed our location and our staff were welcoming during your stay. We apologise for any inconvenience in regards to our aircon facilities. Our reception team is available 24 hours a day if you require any assistance. We look forward to welcoming you back to Travelodge Hotel Newcastle. Kind Regards, Emily-Duty Manager

4 out of 5
It was ok. Clean and close to food and bars. Nothing special but would sfay again if needed.

Posted by on 25 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Emily Sugg-Acting Duty Manager

Dear Anonymous, Thank you for taking the time to leave your review. I am glad to see you enjoyed your stay. We certainly hope to have the chance to welcome you back to Newcastle again soon to exceed your expectations. Kind Regards, Emily Sugg Acting Duty Manager

5 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Tim - Acting Duty Manager

Thanks Anonymous for the review, We appreciate the wonderful review and glad you enjoyed the experience. Look forward to welcoming you back again in the near future.

5 out of 5
Clean, quiet, comfy beds , friendly staff, handy location - can’t ask for much more (and at a reasonable price).

Posted by on 3 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Kirsten - Acting Duty Manager

Dear Anonymos, Thank you for your lovely review. We are so glad that you enjoyed your stay. We certainly hope to have the chance to welcome you back to Newcastle again soon.

5 out of 5
It was central to everything. Friendly staff. Clean. Comfortable. Had everything in room we needed. Staff was on call 24 hrs

Posted by on 26 Sep. 2020

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Comment from Hotel Management

5 Oct. 2020 by Kirsten - Acting Duty Manager

Dear Anonymous, Thank you for writing such a lovely review. I'm so glad that we were able to meet your exceptions so well during your stay. We hope that we will be able to welcome you back to Newcastle really soon.

3 out of 5
Room was clean Location is so noisy Offered and paid for parking on arrival only. When we returned from being out for the evening there was no parking left available! We had to end up in front of a work shed. When we went to leave in the morning there was a truck parked in front of my car. So had find driver and get him to move the truck. Why offer parking when you have very limited number of SPACES?

Posted by , from Taree NSW on 20 Sep. 2020

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Comment from Hotel Management

11 Oct. 2020 by Tim - Acting Duty Manager.

Thanks Tracey for the review, We certainly appreciate the comments made in the feedback. We apologise for any poor experience with the hotel being noisy and limited parking availability. The hotel does offer parking for our guests that is subject to availability and hope the team were able to assist you with any concerns at the time with the parking options. The hotel hopes to be able to welcome you back for a more positive experience in the near future.

5 out of 5
Having stayed here 3 times now on business, I always find the staff very helpful, the room is always very clean and the location is very central to shops, access to the trams , buses etc.

Posted by , from Curl Curl, NSW on 28 Aug. 2020

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Comment from Hotel Management

28 Aug. 2020 by Tim - Acting Duty Manager

Thanks Troy for the review. We appreciate the continual stays with us and pleased you enjoy the cleanliness and location of the hotel. The hotel looks forward to your next visit in the future.

5 out of 5
Nice and quiet staff always friendly central to CBD of Newcastle

Posted by on 27 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Neville U

Thank you for giving us a 5 star review. We are very happy that you enjoyed your stay with us and the team provided you with a very friendly service.

Property Features

Travelodge Hotel Newcastle offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Travelodge Hotel Newcastle. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (25.6 km / 15.9 mi)
  • Train station: Newcastle Interchange Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Travelodge Hotel Newcastle offers 131 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Sienna Cafe and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 23.00 for adults and AUD 23.00 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Travelodge
  • Travelodge Motel Newcastle
  • Travelodge Newcastle
  • Travelodge Newcastle Hotel
  • Travelodge Hotel
  • Travelodge
  • Travelodge Newcastle
  • Travelodge Hotel Newcastle Hotel
  • Travelodge Hotel Newcastle Newcastle West
  • Travelodge Hotel Newcastle Hotel Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.