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Holiday Inn Express New York - Manhattan West Side by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

A buffet with labeled trays of turkey sausage, bacon, and cookies.
A multi-story hotel with a modern design, featuring a prominent entrance with glass doors and a visible sign for Holiday Inn Express.
A coffee station with two espresso machines and a variety of coffee pods and cups.
A hotel room with two beds, a desk, a chair, and a window with a city view.
Two computer monitors on a desk with a keyboard, a chair, and a door with a sign indicating the use of a key card for entry.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is AU$354
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, a mirror, and a small trash bin.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a window with a curtain, and a bedside table with a lamp.

Standard Room, 1 King Bed

7.8 out of 10
Good
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a wooden desk, a black office chair, a flat-screen TV mounted above the desk, and a desk lamp.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a blue sofa, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of buildings.

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

A hotel room with two beds, a desk, a chair, a television, and a window with a view.

Standard Room, 2 Double Beds (Extra Floor Space)

8.2 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a television, a mirror, and a small trash bin.

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(82 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a wooden desk, a black office chair, a flat-screen TV mounted above the desk, and a desk lamp.

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Holiday Inn Express New York - Manhattan West Side by IHG places you in the centre of New York, within just a 15-minute stroll of popular places like Manhattan Cruise Terminal and Jacob K. Javits Convention Center. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, express check-out and a corner/local shop. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Manhattan hotel include Times Square and Broadway.

What's nearby

  • Intrepid Museum - 5 min walk - 0.5 km
  • Jacob K. Javits Convention Center - 11 min walk - 1.0 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪Valla Table - ‬4 min walk
  • ‪Pocket Bar NYC - ‬2 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on 2 Nov 2026 start from AU$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Holiday Inn Express New York - Manhattan West Side by IHG a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express New York - Manhattan West Side by IHG.

Is Holiday Inn Express New York - Manhattan West Side by IHG family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express New York - Manhattan West Side by IHG is a hit with families.

Does Holiday Inn Express New York - Manhattan West Side by IHG serve breakfast?

Yeah, our visitors adore the free buffet brekkie here! Served daily between 7:00 AM and 9:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York - Manhattan West Side by IHG?

No, Holiday Inn Express New York - Manhattan West Side by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York - Manhattan West Side by IHG?

No, only service animals are allowed.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1031 out of 2447 reviews
Rating 8 - Good. 695 out of 2447 reviews
Rating 6 - Okay. 396 out of 2447 reviews
Rating 4 - Poor. 174 out of 2447 reviews
Rating 2 - Terrible. 151 out of 2447 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family for a week, breakfast was great with different hot meal options daily. Enjoyed our stay
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for a trip with my man and his brothers and it was super nice there. Super clean and complimentary breakfast was amazing. Will be staying here again in the future.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff friendly great location
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only 3 things that were good about the property was the fact it was close to the fun stuff to do, the air conditioning in the room only and the guy who checked me in.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay various days, very kind people.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and cost point of view
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location, 15 mins walk to Times Square , breakfast was a good bonus but very busy and not a large seating area , the outside seating area was been renovated so out of use , I would use this hotel as was comfortable had everything you needed , and was a good price
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Great location which is 3 blocks from Times Square. The building is hard to find with scaffold and no signage out front. Rooms were clean. Breakfast was okay but room is small with very little seating to cater full hotel.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was a huge plus! Friendly and helpful staff, clean room, couldn't have asked for more really :)
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, cool neighborhood.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and have everything you need, breakfast was good but the place where you eat is not that big and sometimes you need to wait to find a table and sit.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall. Quiet neighborhood.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly, helpful staff! Our room was small but still comfortable and clean. The only issue is that you really do need more breakdmfast space. 😉
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast, great service, staff was very nice, no issues even though they were remodeling and the office was displaced,
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the comfortable bed! Nice location and good breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast and 24 hours coffee/tea machine. There's a flexibility in checking in. Overall have very good 4 days 14th-18th May stay at hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and perfectly comfortable, though a little on the smaller side. Breakfast can get quite busy, so it's worth arriving early if you prefer a quieter start to the day. The staff were genuinely helpful throughout our stay. As for the location, it's a great choice if you're looking to escape the chaos of Times Square while still being close to it.
Stayed 4 nights in May 2026

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