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Hotel Hugo

4.5 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
Property amenity
Front of property – evening/night
3 bars/lounges, rooftop bar, rooftop bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The current price is AU$495
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
525 Greenwich Street, New York, NY, 10013
  • Place, Washington Square Park
    ‪11 min walk‬
  • Place, National September 11 Memorial & Museum
    ‪3 min drive‬
  • Place, The High Line Park
    ‪3 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A luxury stay in New York awaits you at Hotel Hugo. Within a 5-minute stroll you'll find Hudson River Park and Washington Square Park within a 15-minute walk. Highlights at this family-friendly hotel include 3 bars/lounges, a restaurant and a 24-hour gym. .The café, Felix Roasting Co., serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bar Hugo is the hotel's own rooftop bar, serving drinks along with light fare. Additionally, you'll find a coffee shop/cafe, a rooftop terrace and concierge services. Continental breakfast is available daily between 7 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Whitney Museum of American Art and The High Line Park.

What's nearby

  • Hudson River Park - 3 min walk - 0.3 km
  • Washington Square Park - 11 min walk - 1.0 km
  • Whitney Museum of American Art - 19 min walk - 1.6 km
  • National September 11 Memorial & Museum - 3 min drive - 1.8 km
  • The High Line Park - 3 min drive - 2.5 km

Getting around

  • Houston St. Station - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Ear Inn - ‬1 min walk
  • ‪Westville - ‬3 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪sweetgreen - ‬2 min walk
  • ‪Just Salad - ‬2 min walk

About this property

Hotel Hugo

Luxury hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self-parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hugo?

Hotel Hugo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hugo?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Hugo on 5 Oct 2025 start from AU$415.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hugo?

Yep, Hotel Hugo has a self car park for USD 55 per day.

Are there any beaches close to Hotel Hugo?

The closest beach to Hotel Hugo is Coney Island Beach (17.3 km).

What makes Hotel Hugo a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Hugo.

Is Hotel Hugo family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Hotel Hugo is a hit with families.

Does Hotel Hugo serve breakfast?

Yeah, continental breakfast is on offer daily between 7 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Hugo?

No, Hotel Hugo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hugo?

Yep, you can grab a meal at Hotel Hugo's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Hugo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hugo?

Dogs are welcome at Hotel Hugo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hotel Hugo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1017 reviews
Rating 8 - Good. 245 out of 1017 reviews
Rating 6 - Okay. 137 out of 1017 reviews
Rating 4 - Poor. 80 out of 1017 reviews
Rating 2 - Terrible. 61 out of 1017 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Travelled with family, Business traveller
Liked: Amenities
Great hotel, comfortable and clean
Stayed 2 nights in Jun 2025

8/10 Good

pieter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dennis

Stayed 4 nights in Jun 2025

8/10 Good

Berta

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable bed and pillow, clean, great location, walkable neighborhood with great restaurants, 40 min ride to LGA, free coffee and cold brew in cafe downstairs. Walls are thin, you hear conversations in rooms next door and in hallway. So if you are a light sleeper this is not the place for you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well priced in a great area
Stayed 1 night in May 2025

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Shower didn’t drain, maintenance attempted to fix but had to plunge several times and the shower floor filled with black water. In that same room the air conditioner was not working and the temperature would not rise above 78 degrees with was extremely uncomfortable. Maintenance attempted to fix several times with no success including spraying a chemical coolant which filled the room and we had to open the doors and window to let out the strong chemical fumes. While I appreciated maintenance who was really apologetic for the experience and tried so hard to fix everything the front desk did not seem to be empathetic. I was initially told that they could not move me into a different room but after requesting moving to a sister property or getting a refund so that I could find a new hotel they only then were somehow able to find a new room for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb location and excellent rooftop bar.
Stayed 3 nights in Jun 2025

4/10 Poor

Mohammad

Stayed 2 nights in May 2025

10/10 Excellent

hakki

Stayed 1 night in Jun 2025

6/10 Okay

Anila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was great and super convenient. Close to my work and to subway lines. Was also a quick walk away from the waterfront. The hotel was very clean and well maintained with friendly staff. The bedding was not as comfortable as my other stays in NY. It was not breathable and my sleep was impacted. I was also in a room right by the elevators and everytime the elevator went up or down, it made a weird sound through the walls which made it hard for me to fall asleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brice

Stayed 3 nights in Jun 2025

10/10 Excellent

raymond, Sparta

Stayed 1 night in Jun 2025

10/10 Excellent

Edna M

Stayed 4 nights in May 2025

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was way nicer than we expected. The views of the Hudson from our room and going to either of the two rooftop bars was an absolute treat !!!! Highly highly recommend !!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

10/10 Excellent

Susan

Stayed 3 nights in May 2025

10/10 Excellent

Pavle

Liked: Cleanliness, staff & service, property conditions & facilities
Always great. Love location.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
The property needs maintenance. When we arrived the light at the door was falling down and the bathroom door didn’t close. They fixed it soon after it was reported but the switch in the bathroom around it the drywall was all coming off also. The property is dog friendly, there were dogs everywhere and there is a $45 per day amenity fee that I have no idea what it would covers honestly. I thought it was total $45 but it was per day. I mean we basically came here to sleep I would recommend another hotel closet to spots where you can walk to to dine and drink. The coffee bar attached to hotel made good coffee. The hotel bell man doesn’t hold the doors he’s inside asking if your going to the rooftop doesn’t help you with bags or opening the super heavy doors. The rooftop was beautiful but the bartender cannot make a drink. The outdoor area the rooftop has is pretty and you can see the sunset from there. Honestly we gave it a shot but it’s def not a do over for me nor would I recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025