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Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with a 24-hour business centre, 3-minute walk to 5th Avenue

Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Property entrance
Lobby sitting area
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$317
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
15 West 45th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.0 out of 10
Very good
(125 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(128 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premier King Room

  • Sleeps 2

View all photos for Premier Two Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premier Two Double Room

  • Sleeps 4

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room

  • Sleeps 2

View all photos for Accessible Premier King Room

Bathroom

Accessible Premier King Room

  • Sleeps 2

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About the area

New York

Citadines Connect Fifth Avenue New York puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Broadway.

What's nearby

  • Rockefeller Center - 5 min walk - 0.4 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Matto Espresso - ‬2 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Sozai - ‬1 min walk
  • ‪Cafe Manhattan - ‬3 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business centre, 3-minute walk to 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 24 Nov 2025 start from AU$272.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citadines Connect Fifth Avenue New York?

No, Citadines Connect Fifth Avenue New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Citadines Connect Fifth Avenue New York Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 776 out of 1688 reviews
Rating 8 - Good. 442 out of 1688 reviews
Rating 6 - Okay. 243 out of 1688 reviews
Rating 4 - Poor. 101 out of 1688 reviews
Rating 2 - Terrible. 126 out of 1688 reviews

Reviews

10/10 Excellent

maria fernanda santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Melanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk was rude and unwelcoming :(
Stayed 1 night in Aug 2025

10/10 Excellent

Mehmet

Stayed 3 nights in Aug 2025

6/10 Okay

Kaitlyn

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Michelle, Concord

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory, Loveland

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose angel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Álvaro

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean rooms. Good location- walking distance to lots of major attractions. Staff was helpful with storing our luggage. Parked my vehicle in their partnered parking garage about 5 min away and had no issues during our 3 night stay. Would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

10/10 Excellent

Dana, Shymkent

Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities
The property was fair for the price. The staff was amazing except for the manager name Rafael, who was absolutely rude and have zero customer service skills. Thank God it was just the last day when I met him.
Stayed 2 nights in Aug 2025

6/10 Okay

Kerry

Travelled with family
Location was fab and room was basic but expected however not sure how a continental breakfast can be sold as a packet lemon cake and a can of orange. Would be better to have a choice. However great food stalls down the road for $2 a croissant
Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nian

Stayed 1 night in Aug 2025

2/10 Terrible

Shafaq

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken ac, very very small, hallways were hot and stinky
Stayed 3 nights in Jul 2025

10/10 Excellent

Wadner

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

DINNA, GLEN ROCK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near Grand Central… a lot of dining options nearby… room was clean and quiet, amenities really nice, with toiletries too… breakfast in the bag was a pleasant surprise… Thank you, Citadines Connect…
Stayed 1 night in Aug 2025

8/10 Good

Angie

Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, room comfort

No Real breakfast food

The breakfast offered was just muffins, cheese and breads. No real breakfast food No fruit. The staff was great though. Place is located in a great spot. Bed a little hard but blankets helps with that
Stayed 3 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service
Disliked: Amenities
I’d come back. Location is excellent. Just need a bit more cleaning on the floor in the room. Otherwise all is great
Stayed 2 nights in Jul 2025