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Citadines Connect Fifth Avenue - Times Square New York

Property class: 3.5

Photo gallery for Citadines Connect Fifth Avenue - Times Square New York

A high-rise building with a '15 W' sign and a 'Citadines CONNECT' entrance.
A modern kitchen with a long dining table, chairs, and built-in shelves with various items.
A modern lobby with a fireplace, seating area, and large windows offering city views.
A modern living area with a fireplace, seating, and a large window overlooking a cityscape.
A hotel entrance with a 'Citadines CONNECT' sign, a reception desk, and a reception area with a coffee machine and seating.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$439
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

A modern hotel room with two beds, a desk, and a walk-in closet.

Premier Room with Two Double Beds

8.0 out of 10
Very good
(152 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed

8.2 out of 10
Very good
(160 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern room with a desk, chair, and a coat rack.

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Room

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

A modern hotel room with a bed, a desk with a chair, a sofa, and a TV mounted on the wall.

Premier Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premier One-Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Premier Room with Two Double Beds

A hotel room with two beds, a desk, a chair, and artwork on the wall.

Premier Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Citadines Connect Fifth Avenue - Times Square New York places you in the centre of New York, within a short 5-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Times Square.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Strip House - ‬3 min walk

About this property

Citadines Connect Fifth Avenue - Times Square New York

WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue - Times Square New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue - Times Square New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Sheraton New York Times Square Hotel
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  • Pet-friendly
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  • Air-conditioning
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The price is AU$435
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue - Times Square New York?

Citadines Connect Fifth Avenue - Times Square New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue - Times Square New York?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue - Times Square New York on 25 Oct 2026 start from AU$439, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citadines Connect Fifth Avenue - Times Square New York?

No, Citadines Connect Fifth Avenue - Times Square New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue - Times Square New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Citadines Connect Fifth Avenue - Times Square New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 964 out of 2014 reviews
Rating 8 - Good. 477 out of 2014 reviews
Rating 6 - Okay. 302 out of 2014 reviews
Rating 4 - Poor. 117 out of 2014 reviews
Rating 2 - Terrible. 154 out of 2014 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean and modern, staff very nice, quick check in, well located hotel and good value.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean perfect location friendly staff
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accomadating! perfect location in new york very central to everything
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best! Ths staff were very welcomed and helpful!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from start to finish! Highly recommend a stay!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location! Close to everything I wanted to walk to. Staff was very friendly and helpful. I would definitely come back!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, cold ac
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, location was perfect.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Staff very friendly. Self service breakfast with good selection
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful . They even shared birthday cake with my grandchildren. Convenient location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in the walkable location to the main spots.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and central.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If you plan to explore around Manhattan, rent this hotel; everything is nearby, and the staff is very friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small, hotel is located in a great area both safety and convenience wise. Great affordable hotel for visitors that plan on spending no time besides sleeping and getting ready in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and amazing location!!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff. We loved that the room was carpet free so there was no dust. The bedding was very comfortable. Breakfast was ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay and very clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Clean room however on the smaller end.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Prime location, room was as advertised.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a couple of days, the only thing I recommend is to go somewhere else for breakfast!
Stayed 1 night in Dec 2025