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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Exterior
Property entrance
Lobby sitting area
Property entrance
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$260
includes taxes & fees
25 May - 26 May

Explore the area

View map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪36 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.0 out of 10
Very good
(146 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(149 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

7.8 out of 10
Good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Room

Hypo-allergenic bedding, down duvets, in-room safe

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Room with Two Double Beds

Hypo-allergenic bedding, down duvets, in-room safe

Premier Room with Two Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Premier King Room

Bathroom

Accessible Premier King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

New York

Citadines Connect Fifth Avenue New York places you in the centre of New York, within a short 5-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Times Square.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Málà Project - ‬4 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk

About this property

Citadines Connect Fifth Avenue New York

WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Exterior
Club Quarters, Times Square - Midtown
Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 2,982 reviews
The price is AU$300
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue

Hotel Central Fifth Ave

New York City Fifth Avenue Holiday Inn Express

Holiday Inn Express Fifth Avenue

Holiday Express New York City Fifth Avenue

Holiday Express Fifth Avenue

Hotel Central Fifth Ave New York

Central Fifth Ave New York

Central Fifth Ave

Citadines Connect Fifth Avenue New York Hotel

Citadines Connect Fifth Hotel

Citadines Connect Fifth

Holiday Inn Express New York City Fifth Ave Hotel New York City

Holiday Inn Express New York City Fifth Avenue

Citadines Connect Fifth Avenue New York Hotel

Citadines Connect Fifth Avenue New York New York

Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 25 May 2026 start from AU$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citadines Connect Fifth Avenue New York?

The closest beach to Citadines Connect Fifth Avenue New York is Coney Island Beach (20.6 km).

Is there a free airport shuttle available at Citadines Connect Fifth Avenue New York?

No, Citadines Connect Fifth Avenue New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 915 out of 1947 reviews
Rating 8 - Good. 473 out of 1947 reviews
Rating 6 - Okay. 291 out of 1947 reviews
Rating 4 - Poor. 116 out of 1947 reviews
Rating 2 - Terrible. 152 out of 1947 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaryne

Travelled with family
Liked: Cleanliness, staff & service
The staff was so nice and attentive
Stayed 2 nights in Feb 2026

6/10 Okay

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location. Breakfast was delivered at your door.
Stayed 3 nights in Feb 2026

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very kind.
Stayed 2 nights in Feb 2026

2/10 Terrible

Marlon

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Staff completed rude and unprofessional I will never back to this place.
Stayed 2 nights in Feb 2026

10/10 Excellent

CRISTIAN

Stayed 2 nights in Feb 2026

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, property conditions & facilities
Great stay and very clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Darin

Stayed 2 nights in Feb 2026

10/10 Excellent

Qi

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location, clean room.
Stayed 1 night in Feb 2026

6/10 Okay

Gisele

Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Feb 2026

2/10 Terrible

Nacera

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
do not recommend. we were placed on the first floor in a room very small and uncomfortable- to get in the room you have to step into the bathroom for the door to fully open. no higher rooms available supposedly. you could hear everyone in the hallway from the room, since the door is right next to the elevators of the building. then the TV wasn’t working - when we informed the front desk, they didn’t offer any help, and only told me that there would be an engineer in the morning- we leave at 11AM, what is the point in that? We did not pay a cheap price for this stay, so you would expect for more help and attention from the hotel staff. Do not recommend- there are better hotels in this same area. Look elsewhere.
Stayed 1 night in Feb 2026

10/10 Excellent

Dermot

Stayed 1 night in Feb 2026

8/10 Good

Venkatesh

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room, great location. Good for short stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Simon, Montreal

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Location and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Darin

Stayed 2 nights in Feb 2026

6/10 Okay

Harrison

Needs improvement
Stayed 2 nights in Jan 2026

10/10 Excellent

Valentin

Stayed 6 nights in Jan 2026

8/10 Good

Jane

Stayed 3 nights in Jan 2026

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out ! Staff was exceptionally helpful, on the mark when it came to delivering requested items - even a small frig for the room! Thank You so Much for such a surprisingly high levels of customer service. :) ideal location for all public transportation and a safe location. Many Mahalo’s and Thanx - will return again in the future.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

10/10 Excellent

laili

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I was on the fence after reading some bad reviews but I can safely say this hotel was great. Rooms might be tight for some people’s likings but it had all the amenities I needed. The bathroom had a nice clean shower, a sink with bottom storage, there was a body length mirror , a hanger for coats or dresses, a desk, a tv, and good ac/heater. The continental breakfast was decent. They have you fill out a form at the beginning of your stay asking if you would like a breakfast bag dropped off. The items change throughout the week. One day we got granola bars, a fruit cup, juice , and a croissant. Another day we got cereal, milk, juice, and a banana. Another day we got apples, muffins, string cheese, and juice. And if we had stayed longer we would’ve had the options for yogurt, and other pastries. They also give complementary coffee and hot tea every day in the lobby. This hotel is close to so much ! On our first day alone we got to see Rockefeller, radio city music hall, Times Square, and more without taking a single subway! I will be staying here on my next trip to New York !
Stayed 4 nights in Jan 2026

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I tried to change dates to two weeks later due to the uncommon weather which cancelled my business meeting. They wouldn't change dates ..so they just kept my money and offered nothing. Not staying here ever.
Stayed 2 nights in Jan 2026

6/10 Okay

Shelene

Liked: Cleanliness, property conditions & facilities
Customer service was great but the room, was small I felt like I was cluster phobic and the bathroom I can hardly move around, I was very disappointed the size of the room, i felt as if I was in a closet
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandrina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Jan 2026

6/10 Okay

Margrit

Business traveller
Disliked: Cleanliness, amenities
Pros The room was quiet and clean. The shower had pressure and was really hot. Cons I was given the wrong room at check in and had to switch rooms later. The provided “breakfast” is essentially a croissant, cheese string and a banana. No thanks. The AC didn’t work properly - leaving the room hot even though the heater was turned off. The staff “cleaned” my room but they didn’t make my bed.
Stayed 2 nights in Jan 2026