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Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Lobby
Terrace/patio
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$234
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.6 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(82 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(163 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Hyatt Place New York / Chelsea places you in the centre of New York, within just a 15-minute stroll of Madison Square Garden and Empire State Building. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .The restaurant, The Placery, serves American cuisine and is open for dinner. The Terrace is the hotel's own rooftop bar. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. .Places within a 30-minute walk of this 4-property class Manhattan hotel include Times Square and Rockefeller Center.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Seven Grams Caffe - ‬3 min walk

About this property

Hyatt Place New York / Chelsea

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 510 guestrooms or units
  • 45 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Hyatt Place New York / Chelsea?

Hyatt Place New York / Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place New York / Chelsea?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Place New York / Chelsea on 22 Mar 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hyatt Place New York / Chelsea?

The closest beach to Hyatt Place New York / Chelsea is Coney Island Beach (19.3 km).

What makes Hyatt Place New York / Chelsea a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Place New York / Chelsea.

Does Hyatt Place New York / Chelsea serve breakfast?

Yep, complimentary buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Place New York / Chelsea?

No, Hyatt Place New York / Chelsea does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place New York / Chelsea?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Place New York / Chelsea?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1507 out of 2884 reviews
Rating 8 - Good. 717 out of 2884 reviews
Rating 6 - Okay. 366 out of 2884 reviews
Rating 4 - Poor. 179 out of 2884 reviews
Rating 2 - Terrible. 115 out of 2884 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cho

Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald J.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful and friendly (even the guys who looked intimidating)! I arrived at 6AM on the day of check in. They were more than happy to hold on to my bags while I went to work (after they let me use the bathroom to change clothes and freshen up!) When I came back after a full day of work, they grabbed my bags and I was welcomed to a spotless room! I reached out to the staff to ask for recommendations for dinner and they said go upstairs to The Placery. There was an event going on so the main dining area was taken, so I grabbed a table near the bar. The bartender (who was my waiter as well) went above and beyond when he made my Arnold Palmer! Above and beyond because they didn't have any iced tea! So he brews some green tea, chills it and uses it for my Arnold Palmer! And he didn't hesitate when I needed a refill! Breakfast the next morning was pleasing, had everything you would expect and don't miss out on the orange juice! I came down a little later than expected but everything was fully stocked. The hotel location was perfect! Walking distance to my clients office, walking distance to Time Square, Empire State Building and Madison Square Garden! Plus, if you wanted to grab some of the local fare, there are a ton of places you can walk to! When I have to come back for work, this is where I'm staying!
Stayed 2 nights in Dec 2025

6/10 Okay

ronald

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Biggest problem with this hotel are the elevators, too few elevators for too many people Rooms are small. Get a room on the lower floors; you can then use the stairs.
Stayed 6 nights in Dec 2025

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Amenities
Disappointing Experience Unfortunately, this hotel was not a great experience overall. The rooms were extremely small, with beds that felt far too tiny (not a room for a family of four). The bathroom was so cramped that it was difficult to move around at all, which made even basic use frustrating. The biggest issue, however, was the elevators. They frequently did not work, forcing us to walk up and down to the 11th floor multiple times during our stay. When the elevators were operating, they ran so slowly that it made getting anywhere on time nearly impossible. This became especially frustrating when trying to make it to breakfast. Despite attempting to get downstairs before the 10:00 a.m. cutoff, the elevator delays prevented us from arriving on time. To make matters worse, the doors were shut before 10:00, and there was no food left at all. Between the cramped accommodations, unreliable elevators, and poor breakfast service, this stay fell far short of expectations. I would not recommend this hotel based on our experience.
Stayed 2 nights in Dec 2025

8/10 Good

tracey

Stayed 3 nights in Nov 2025

10/10 Excellent

Earca

Stayed 2 nights in Dec 2025

6/10 Okay

Inna

Business traveller
Liked: Cleanliness, staff & service
Probably one of the most frustrating hotels. Rooms are okay, but noisy. Must be the air conditioner or something but definitely disruptive. Bathrooms are small, but the views are good. It’s just a pain if you’re on a higher floor trying to leave.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hayden

Stayed 1 night in Nov 2025

2/10 Terrible

Mindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ridiculously small. The bathroom offered no privacy. The shower vibrated terribly on the hot setting and the television was broke for our entire stay. We had three suitcases and were not able to access the door and had to place them on the bed to navigate the room. Worst room I have ever stayed in.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ping

Stayed 1 night in Nov 2025

6/10 Okay

Sean

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Room was fine but the rest of the hotel was freezing cold and the elevators are terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful skyline view
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Tarek

Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Room keys weren’t available and the staff had to let us in the room each time. The rooms are very small and no privacy in the bathroom which is right at the end of the beds. The barn style bathroom door has a large area on each side which someone can see in if they walk by. The view was pretty though and a large window to look out. Staff were friendly.
View
View
View
Stayed 1 night in Dec 2025

6/10 Okay

Brandi

Disliked: Amenities
The room was ok. VERY small and ok on cleanliness. It is hard to tell in the picture just how small it is. The breakfast was good. The lobby was small, cold and extremely busy with people just in each others way. Front desk people were ok. One thing that stood out was, when I asked about parking they sent me to a lot for $60 a day, when on street parking is free on the weekends. They didn’t tell me that. I found out the next day and pulled my car out and saved money.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy, Taylors

Liked: Cleanliness, amenities, property conditions & facilities
Staff was overly friendly and accommodating
Stayed 2 nights in Dec 2025

8/10 Good

Jiramy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room with a great view in floor 28. Staff was friendly.
Stayed 2 nights in Dec 2025

6/10 Okay

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

10/10 Excellent

Jannie

Great
Stayed 1 night in Nov 2025

4/10 Poor

John

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Amenities. Breakfast area is horrific.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eirida

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025