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Hotel Hayden

4.0 star property

Photo gallery for Hotel Hayden

Lobby sitting area
Fitness facility
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$283
includes taxes & fees
25 May - 26 May

Explore the area

View map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(119 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

New York

Hotel Hayden puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include free continental breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk

About this property

Hotel Hayden

WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York

Hayden New York

Hotel Hayden Hotel

Hotel Hayden New York

Hotel Hayden Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hayden?

Hotel Hayden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hayden?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on 25 May 2026 start from AU$283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hayden?

Yep, Hotel Hayden has a self car park for USD 50 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Hayden?

The closest beach to Hotel Hayden is Coney Island Beach (19.6 km).

Does Hotel Hayden serve breakfast?

Yeah, free continental brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Hayden?

No, Hotel Hayden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayden?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1012 reviews
Rating 8 - Good. 239 out of 1012 reviews
Rating 6 - Okay. 210 out of 1012 reviews
Rating 4 - Poor. 110 out of 1012 reviews
Rating 2 - Terrible. 125 out of 1012 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Mishal

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff, had a clogged sink and they fixed it quickly
Stayed 2 nights in Feb 2026

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Heat didn’t work overnight with temps around 10, room dropped to 60 or so. Desk chair was broken. Sink drains slow, shower had only half a door. Only ice is in grimy basement. Just overall lipstick on a pig setup. Avoid
Stayed 3 nights in Feb 2026

2/10 Terrible

Scott

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff wasn’t helpful with an issue I had
Stayed 1 night in Jan 2026

2/10 Terrible

Dan

Stayed 3 nights in Dec 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay thank you … the service and staff was very welcoming
Stayed 1 night in Jan 2026

2/10 Terrible

emily

Travelled with pets, Travelled with partner, Travelled with group
The room didn’t have any heat. The staffs only solution to the problem was giving us a space heater which didn’t raise the temperature in the room because the closed windows had a strong air flow coming from the crack it was -7 degree outside that night. We asked for more blankets but because the whole building had no heat they ran out of blankets
Stayed 4 nights in Jan 2026

8/10 Good

Dave

Stayed 4 nights in Jan 2026

6/10 Okay

Janie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No. My reservation was change, from double beds to a king bed room for an handicapped preson. Shower had no curtains or glass door. 4 guest adults 1women 3men. The heat not working properly. Call maintenance, came to fix heat,then we return to room.heat blowing cold.There was no more heater.we slept wth clothes on. They ran out of blankets. Half of hotel had heat problems . The worst stay in newyork city.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor Adrian

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful when they noticed that hotel.com had double booked me in their system and charged me twice. Location was very convenient
Stayed 2 nights in Jan 2026

2/10 Terrible

Qing

Disliked: Property conditions & facilities
AC did not work at all
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was courteous. But the bed was very uncomfortable, we didn’t have full size pillows and the bathroom shower glass was so small the water would go out all over the floor. The complimentary breakfast was just pastries. It’s a beautiful place and location.
Stayed 5 nights in Jan 2026

8/10 Good

Peter

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was clean. Felt safe.
Stayed 2 nights in Jan 2026

10/10 Excellent

NICHOLAS

Stayed 1 night in Dec 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time with my bestie!
Stayed 2 nights in Jan 2026

6/10 Okay

Zach

Business traveller
Liked: Cleanliness
room was okay - the mattress on the bed is super thin. Not something I really expected from a 4 star hotel. The water pressure in the shower was extremely high, and the only water temperatures for the shower were 10/10 scolding, 7/10 hot, and then 1/10 arctic circle freezing. Some equipment in the gym was broken so basically only had dumbbells and cardio machines. the wifi in the room was also very spotty on my phone but worked better on laptop
Stayed 4 nights in Jan 2026

6/10 Okay

David

Stayed 1 night in Jan 2026

8/10 Good

Kristian

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2026

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Jan 2026

2/10 Terrible

Mubin

Stayed 5 nights in Dec 2025

2/10 Terrible

Karla

Stayed 5 nights in Dec 2025

2/10 Terrible

Shabnam

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was neglected; the heater didn't work and overall, a horrible hotel
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
room was nice. could not connect to wifi the entire time I was there. Called the desk and was offered really no solution or anything. the person on the phone offered absolutely no help and said he could change my room. I was halfway through the stay and it was literally just the wifi not working. I just would have wanted a bit more troubleshooting or something not a room change.
Stayed 4 nights in Jan 2026

10/10 Excellent

adriana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, hotel staff took care of us very well ! They are kind and greeted us every time we walked in and out.
Stayed 2 nights in Jan 2026