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Hotel Hayden

4.0 star property

Photo gallery for Hotel Hayden

A modern hotel lobby with a reception desk, green sofas, a coffee table, and a decorative chandelier.
A modern building entrance with glass doors, potted plants, and umbrellas.
A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.
A gym with treadmills, elliptical machines, and a mirrored wall.
A hotel room with a bed, a white sofa, a desk, and a red carpet.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$289
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior King Room-Accessible

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and a view of buildings.

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed

7.6 out of 10
Good
(124 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed, Accessible

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a bed, desk, chair, TV, and a window with a view of buildings.

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

Hotel Hayden puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include free continental breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Park and Herald Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Empire State Building - 8 min walk - 0.7 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hotel Hayden

WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 23 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hayden?

Hotel Hayden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hayden?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on 23 Aug 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hayden?

Yep, Hotel Hayden has a self car park for USD 50 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Hayden?

The closest beach to Hotel Hayden is Coney Island Beach (19.6 km).

Does Hotel Hayden serve breakfast?

Yeah, free continental brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Hayden?

No, Hotel Hayden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayden?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1012 reviews
Rating 8 - Good. 238 out of 1012 reviews
Rating 6 - Okay. 212 out of 1012 reviews
Rating 4 - Poor. 107 out of 1012 reviews
Rating 2 - Terrible. 127 out of 1012 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, great location and grate value for money only thing they could improve was a hot breakfast as this would have been the cherry on top, many thanks Hayden team ❤️
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Ceronne

Liked: Staff & service
Decent for the price, and only a short walk to Penn Station.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chukwudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Clean environment and responsive staff all at a reqsonable price.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Perfectly fine mid level hotel. Only gripe was a bit of a bleach smell in the room. Included continental breakfast was simple but a nice perk.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay thank you … the service and staff was very welcoming
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
This property is a bit worn but very comfortable. Comfy bed with nice linens, clean, air worked fine, nice staff. Breakfast bar and decent coffee in the rooms. The restaurant/bar is closed for renovation which was disappointing. The location is great. It is on the lower end of expensive for Midtown NYC. I would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Clean and friendly small and cozy rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not a 5 Star hotel Hotel Hayden is perfect for a girl’s or family trip. It is close to Penn Station and we rode the train to La Guardia for about $5! Versus a $100 Uber ride. It only takes about 30 minutes to get there too. The hotel is in a great location to see local attractions and there is a subway stop on the corner. I would stay here again for sure!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Una

Everything was great, but i wish there was more options for breakfast, like eggs or sausages.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Friendly staff. Gym is tiny and breakfast limited, but would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good no to much noise breakfast was good. The room was clean a bit outdated but it was comfortable. Staff was super friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Shower was ok, bed was ok not the comfiest
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mishal

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff, had a clogged sink and they fixed it quickly
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

William Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience, staff not helpful, left with no towels one day. Should be a 2 star hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable and affordable
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Hotel was clean and well priced for the area. The heat didn’t work great and I was cold throughout the nights. Breakfast was sparse, but the Bagel Pub was right down the street.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

adriana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, hotel staff took care of us very well ! They are kind and greeted us every time we walked in and out.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean CT
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Our only problem was that the bed moved around including coming up off the ground if you sat on the end of it.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time with my bestie!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michael

Hotel is very well worn, definitely needs an update. Cleanliness was just OK no complaints, but it wasn’t amazing.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful when they noticed that hotel.com had double booked me in their system and charged me twice. Location was very convenient
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Leonel

Liked: Cleanliness, staff & service
Bed had a hole in Ty mattress where I slept on the first night, rooms are so little I felt claustrophobic, rooms are big enough for two, staff it’s awesome and so amicable, the breakfast guy from Colombia OMG he is the reason why I would come back, happy person great energy
Stayed 6 nights in Feb 2026