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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden

Photo gallery for Hotel Hayden

Lobby sitting area
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
View from room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi
The current price is AU$296
includes taxes & fees
26 May - 27 May

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Hotel Hayden puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Park and Macy's.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hayden?

Hotel Hayden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hayden?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on 26 May 2025 start from AU$229.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hayden?

Yep, Hotel Hayden has a self car park for USD 50 per night.

Are there any beaches close to Hotel Hayden?

The closest beach to Hotel Hayden is Coney Island Beach (19.5 km).

Is there a free airport shuttle available at Hotel Hayden?

No, Hotel Hayden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayden?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 90 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Stayed 2 nights in Jan 2025

10/10 Excellent

Arthur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff, great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

4/10 Poor

Christian

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Heating in my room did not work, it was freezing cold in my room. Front desk gave me the runaround until finally moving me to a different room. Lots of street noise in the rooms to the street, or noise from the elevator in the back. Pick your poison. Mattresses are covered in a thick plastic wrap ( you wonder why this is necessary???), covered by only a thin bedsheet. Doesn’t feel good, you can hear the plastic crackle whenever you move.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great services. Love that they hold your bags before check in and even after check out. The downside was 47$ nightly service fee on top of the booking
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shakira

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay at Hotel Hayden. It’s right in the heart of Chelsea near everything. Great bars and food near by. Staff was courteous and welcoming. My only complaint if I had to note one was our heat in the room was acting weird blowing out cool air other than that I would definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Noah

Stayed 1 night in Jan 2025

10/10 Excellent

Mariann

Liked: Cleanliness, property conditions & facilities
Very nice. Will return
Stayed 1 night in Dec 2024

10/10 Excellent

Vicky

Stayed 1 night in Sep 2024

10/10 Excellent

Errol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brian, Levittown

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A little paint could go a long way
Stayed 1 night in Dec 2024

6/10 Okay

Gary

Stayed 2 nights in Dec 2024

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overall a good stay but could use some updates

Overall clean, but could use some updates. Mattress uneven.
Stayed 1 night in Dec 2024

4/10 Poor

Orlando

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience

terrible service, extremely uncomfortable beds, uncomfortable pillows too, too soft, has no odor extractor in the bathroom, heating makes noise in the room. extremely expensive for poor service.
Stayed 3 nights in Dec 2024

2/10 Terrible

Evans, Everett

Travelled with partner
Disliked: Staff & service, amenities
Rooms were cold, housekeeping didn’t clean, water wasn’t available, continental breakfast was stale.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sweet place

it was nice ... clean... and good customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

SHARLETTE, nantucket

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not up to standard. Beds are so small they arent queen beds . That was full beds. Bathroom need maintenance ( broken mirror, broken toilet tank lid, broken toilet paper holder , no shower curtain , shower ground all molded. Just so uncomfortable being inside my room . Bath robe too course , nothing of softness was in the robe . Will never stay there again .
Stayed 1 night in Dec 2024

6/10 Okay

Krissalee

Travelled with group
Liked: Cleanliness, staff & service
Good for just a quick one night stay. Nothing special but gets the job done. I am VERY picky with where i stay but because of holiday season all hotels were very expensive. This was a great price for a good one night stay. It was clean. Staff was helpful. Central area.
Stayed 1 night in Dec 2024

6/10 Okay

Kassem

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Damjana

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Experience at Hotel Hayden I recently stayed at Hotel Hayden in New York and had an incredibly disappointing experience. 1. Lack of Transparency: Upon arrival, we discovered the hotel was under construction, and the restaurant was closed—neither of which was communicated to us beforehand. 2. Room Issues: We paid extra for a room with two queen beds, but were “upgraded” to a king suite without being asked if we were okay sharing a bed. As two coworkers, this was uncomfortable and embarrassing. The pull-out sofa they offered as an alternative was extremely uncomfortable, not something you want after a long day. 3. Cleanliness Concerns: The room had visible stains on the sofa and chairs, and we found men’s hair in the bed—completely unacceptable for a hotel at this price point. 4. Breakfast: The breakfast was incredibly poor, barely worth mentioning. 5. Customer Service: At checkout, no one asked how our stay was. The lack of care and consideration was evident. For the price they charge, this hotel falls far below expectations. I would not recommend staying here.
Stayed 1 night in Dec 2024