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citizenM New York Times Square

4.0 star property
Hotel with a restaurant, steps from Broadway

Photo gallery for citizenM New York Times Square

Bar (on property)
Lobby
Bar (on property)
Bar (on property)
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is AU$254
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 4,579 reviews
The price is AU$216
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Garden Inn New York Times Square South

About the area

New York

CitizenM New York Times Square places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this boutique hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, CanteenM - open 24/7, serves vegetarian cuisine. CloudM is the hotel's own bar. A business centre and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Radio City Music Hall and Rockefeller Center.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Gershwin Theater - 2 min walk - 0.2 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk

About this property

citizenM New York Times Square

Hotel with a restaurant, steps from Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Front of property
CIVILIAN Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,809 reviews
The price is AU$316
includes taxes & fees
4 Jan - 5 Jan 2026
CIVILIAN Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at citizenM New York Times Square?

CitizenM New York Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM New York Times Square?

As of 5 Dec 2025, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 4 Jan 2026 start from AU$253.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM New York Times Square a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM New York Times Square.

Does citizenM New York Times Square serve breakfast?

Sure does, buffet brekkie is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM New York Times Square?

No, citizenM New York Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM New York Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at citizenM New York Times Square?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM New York Times Square?

No, only service animals are allowed.

Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1426 out of 1890 reviews
Rating 8 - Good. 321 out of 1890 reviews
Rating 6 - Okay. 81 out of 1890 reviews
Rating 4 - Poor. 36 out of 1890 reviews
Rating 2 - Terrible. 26 out of 1890 reviews

Reviews

10/10 Excellent

WILMER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 3 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small but cute room. Bed was very comfortable. Rooftop bar very cool. Very close to theaters and Times. Walked to MSG. Convenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean, room is tight but functional. Location is perfect. More possible customizing on the room lighting and a pink noise generator would make it even better. We would go back anyways.
Stayed 4 nights in Aug 2025

10/10 Excellent

pagean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to stay 3 nights and go to another hotel. Instead, i cancelled the other accommodation and extended my stay at CitizenM. The bed and sheets are unbelievably soft and comfortable. The rooms is quiet and the location can't get any better.
Stayed 3 nights in Sep 2025

10/10 Excellent

nikicia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
The staff were incredibly friendly and even let us check in early with no extra fee!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but it was set up efficiently. The bed was comfortable but I would have liked to have had a top sheet under the comforter. The location was perfect for seeing New York. The hotel was clean and the staff was friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lendita

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Times Square, MTA, and lots of other stuff. Staff was great. Room was a little small but had a great shower.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Amenities, property conditions & facilities
LOVED this hotel! So close to everything, amazing staff, clean rooms and great breakfast:). Would stay again and recommend with hesitation!
Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was supwr nice and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in the heart of the theater district. Close to subway stop, restaurants and shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel are amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Gym was being redone. And Elevator as well. Other than that it was a wonderful stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Bhaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ares

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and location
Stayed 3 nights in Aug 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Breakfast should be free…. It was very expensive for the lack of food options provided
Stayed 3 nights in Aug 2025

10/10 Excellent

Kryssia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Mohammed, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Time Square and other attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025