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Hyatt Herald Square New York

4.0 star property

Photo gallery for Hyatt Herald Square New York

A rooftop bar with outdoor seating, a bar counter, and a city view.
The entrance of the Hyatt Herald Square hotel with a glass facade, a covered entrance, and a sign above the doors.
A rooftop terrace with tables and chairs, overlooking a cityscape with illuminated buildings.
A modern interior with a kitchen area, a seating area with a colorful rug, and a large window with curtains.
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$361
includes taxes & fees
9 Aug - 10 Aug

Explore the area

View map
30 W 31st St, New York, NY, 10001
  • Place, Greeley Square
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds

8.2 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(67 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Double Beds

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (with Shower)

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed, City View

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
8.8 out of 10, Excellent, 1,283 reviews
The price is AU$296
includes taxes & fees
17 Aug - 18 Aug
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About the area

New York

Hyatt Herald Square New York places you in the centre of New York, within a short 5-minute stroll of Empire State Building and Macy's. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a 24-hour gym. .The restaurant, The Den, is open for breakfast and dinner. Up on 20 is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Manhattan hotel include Times Square and Grand Central Terminal.

What's nearby

  • Greeley Square - 2 min walk - 0.2 km
  • 5th Avenue - 2 min walk - 0.2 km
  • The Jazz Gallery - 3 min walk - 0.3 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk

About this property

Hyatt Herald Square New York

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee. A complete renovation of Hyatt Herald Square New York was completed in May 2026.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Hyatt Grand Central New York
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 7,498 reviews
The price is AU$318
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

What is the cancellation policy at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Herald Square New York?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 9 Aug 2026 start from AU$361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Herald Square New York?

Yep, Hyatt Herald Square New York has valet parking for USD 85 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Hyatt Herald Square New York?

The closest beach to Hyatt Herald Square New York is Coney Island Beach (19.6 km).

Is Hyatt Herald Square New York family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Herald Square New York is a hit with families.

Does Hyatt Herald Square New York serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Herald Square New York?

No, Hyatt Herald Square New York does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Herald Square New York?

Yep, you can grab a meal at Hyatt Herald Square New York's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hyatt Herald Square New York?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Herald Square New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 132 reviews
Rating 8 - Good. 24 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews