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Hyatt Herald Square New York

Property class: 4

Photo gallery for Hyatt Herald Square New York

A rooftop terrace with tables and chairs, overlooking a cityscape with illuminated buildings.
City view
A modern reception desk with a wooden panel wall, a black door, and a small seating area with a chair and a round table.
A modern interior with a wooden ceiling, a central seating area with a table, and a bookshelf filled with colorful books.
A modern restaurant interior with marble tables and red upholstered chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$477
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
30 W 31st St, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a chair, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A modern hotel room with a bed, a desk with a computer, a flat-screen TV, a mini-fridge, and a coat rack.

Room, 1 King Bed, City View

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Empire)

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

New York

Hyatt Herald Square New York places you in the centre of New York, within a short 5-minute stroll of Empire State Building and Macy's. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a 24-hour gym. .The restaurant, The Den, is open for breakfast and dinner. Up on 20 is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Manhattan hotel include Times Square and Grand Central Terminal.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk

About this property

Hyatt Herald Square New York

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee. A complete renovation of Hyatt Herald Square New York was completed in May 2026.

This Beaux Arts New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$404
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st

Holiday Inn 31st Hotel

Holiday Inn 31st Hotel New York City Street Midtown

Hyatt New York Herald Square/5th Avenue Hotel

Hyatt Herald Square New York Hotel

Hyatt Herald Square Hotel

Hyatt Herald Square/5th Avenue Hotel

Hyatt Herald Square

Holiday Inn Midtown West 31st Street Hotel New York City

Hyatt Herald Square/5th Avenue

Holiday Inn New York City Midtown 31st Street

Hyatt New York Herald Square/5th Avenue

Hyatt Herald Square York York

Hyatt Herald Square New York Hotel

Hyatt Herald Square New York New York

Hyatt Herald Square New York Hotel New York

Frequently asked questions

What is the cancellation policy at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Herald Square New York?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 18 Oct 2026 start from AU$477, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Herald Square New York?

Yep, Hyatt Herald Square New York has valet parking for USD 85 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Hyatt Herald Square New York?

The closest beach to Hyatt Herald Square New York is Coney Island Beach (19.6 km).

Is Hyatt Herald Square New York family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Herald Square New York is a hit with families.

Does Hyatt Herald Square New York serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Herald Square New York?

No, Hyatt Herald Square New York does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Herald Square New York?

Yep, you can grab a meal at Hyatt Herald Square New York's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hyatt Herald Square New York?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Herald Square New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 217 reviews
Rating 8 - Good. 35 out of 217 reviews
Rating 6 - Okay. 11 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Have stayed their 4 times
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ana Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great service and location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shawniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the room was nice and clean, bed was really comfortable, I slept like a baby. I’ll be staying at this hotel again when I’m back in NYC!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well put together for space of room
Stayed 2 nights in May 2026
Verified review

8/10 Good

ALEM

Liked: Staff & service
Construction forever
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and clean, My only complaint was the bed. it was hard and not the comfortable bed you expect for the price 200 a night! oh and the coffee tasted like wet sock!!! so yea it was ok oh and they doubled charged my card with a $250 holding fee! I hope that gets put back into my card as i bought booked the hotel with you guys.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great rooftop bar!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office guy we dealt with was awesome. Very helpful and brought a great sense of humour. Really liked our stay and added to our weekend in NY. Go Knicks !!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Vijay

Stayed 1 night in May 2026
Verified review

6/10 Okay

Antonio

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ling Ling

Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jorge

Stayed 3 nights in Apr 2026