See all properties
Save

Residence Inn by Marriott New York Manhattan/Times Square

3.5 star property
Hotel with free breakfast, a short walk to Bryant Park

Photo gallery for Residence Inn by Marriott New York Manhattan/Times Square

Meeting facility
Pool
Fridge, microwave, dishwasher, coffee/tea maker
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym
The current price is AU$492
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
1033 Avenue Of The Americas, New York, NY, 10018
  • Broadway
    ‪3 min walk‬
  • Times Square
    ‪5 min walk‬
  • Empire State Building
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 299 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed (View)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(72 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

8.4 out of 10
Very good
(46 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Park View

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking, Park View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(64 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(75 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

You may also like

Ad
Reception

Hampton Inn & Suites Staten Island

Staten Island
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,057 reviews
The price is AU$253
includes taxes & fees
21 Sept - 22 Sept
Hampton Inn & Suites Staten Island

About the area

New York

Residence Inn by Marriott New York Manhattan/Times Square places you in the centre of New York, within a short 5-minute stroll of popular places like Bryant Park and Broadway. Highlights at this hotel include a restaurant, free buffet breakfast and in-room kitchenettes. .At the hotel's own lounge bar, you can stop for a drink. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Attractions within a short walk walk of this 3.5-property class Manhattan hotel include 5th Avenue and Times Square.

What's nearby

  • Broadway - 3 min walk - 0.3 km
  • Times Square - 5 min walk - 0.4 km
  • Grand Central Terminal - 8 min walk - 0.7 km
  • Empire State Building - 9 min walk - 0.8 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 42 St. - Bryant Pk. Station - 1 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Kati Roll Company - ‬1 min walk
  • ‪Refinery Rooftop - ‬1 min walk
  • ‪Artichoke Pizza - ‬1 min walk

About this property

Residence Inn by Marriott New York Manhattan/Times Square

Hotel with free breakfast, a short walk to Bryant Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Residence Inn by Marriott New York Manhattan/Times Square. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 357 guestrooms or units
  • 30 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn by Marriott New York Manhattan/Times Square offers 357 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Studio, 2 Queen Beds, Non Smoking

Homewood Suites New York/Midtown Manhattan Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,277 reviews
The price is AU$431
includes taxes & fees
28 Sept - 29 Sept
Homewood Suites New York/Midtown Manhattan Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 66 per day)
  • Valet parking on site (USD 66 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 30 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 66 per day
  • Valet parking fee: USD 66 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Manhattan/Times Aparthotel
Residence Inn Marriott New York Manhattan/Times Square
Residence Inn Marriott New York Manhattan/Times Square Hotel
Residence Inn Marriott Manhattan/Times Hotel
Residence Inn Marriott Manhattan/Times
Residence Inn by Marriott New York Manhattan/Times Square Hotel
Hotel Residence Inn by Marriott New York Manhattan/Times Square
Residence Inn Marriott New York Manhattan/Times Square Hotel
Residence Inn Marriott Manhattan/Times Square Hotel
Residence Inn Marriott New York Manhattan/Times Square
Residence Inn Marriott Manhattan/Times Square

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott New York Manhattan/Times Square?

Residence Inn by Marriott New York Manhattan/Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott New York Manhattan/Times Square?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott New York Manhattan/Times Square on 5 Oct 2025 start from AU$491.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott New York Manhattan/Times Square?

Yep, Residence Inn by Marriott New York Manhattan/Times Square has a self car park for USD 66 per day.

Are there any beaches close to Residence Inn by Marriott New York Manhattan/Times Square?

The closest beach to Residence Inn by Marriott New York Manhattan/Times Square is Coney Island Beach (20.3 km).

What makes Residence Inn by Marriott New York Manhattan/Times Square a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Residence Inn by Marriott New York Manhattan/Times Square.

Is Residence Inn by Marriott New York Manhattan/Times Square family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott New York Manhattan/Times Square is a hit with families.

Does Residence Inn by Marriott New York Manhattan/Times Square serve breakfast?

You bet, travelers give top marks to the free buffet brekkie here! Offered daily, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott New York Manhattan/Times Square?

No, Residence Inn by Marriott New York Manhattan/Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott New York Manhattan/Times Square?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott New York Manhattan/Times Square?

Check-in begins at 4 PM. Check-out time is 11 AM.

Residence Inn by Marriott New York Manhattan/Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 781 out of 1416 reviews
Rating 8 - Good. 444 out of 1416 reviews
Rating 6 - Okay. 112 out of 1416 reviews
Rating 4 - Poor. 46 out of 1416 reviews
Rating 2 - Terrible. 33 out of 1416 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The room was clean, bathroom was very small! In order to close the bathroom door I had to go in stand beside the commode in order to close the door, I am 5’8 175 lb. The biggest issue was the elevators in the a.m I waited 20 minutes for the elevator on two occasions I walked down 5 flights of stairs after wait 20 minutes for the elevator.
Stayed 5 nights in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, great hotel and location.
Stayed 10 nights in Jun 2025

6/10 Okay

Pratik

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and located in a central area to visit many places. The complimentary breakfast is a plus but they should upgrade the coffee. The front desk and the parking staff were courteous and helpful. I will definitely choose it again in the future.
Stayed 3 nights in Jun 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Brandi

Travelled with family
Liked: Amenities
Convenient place to stay steps away from Times Square. Great location and great breakfast options. Spacious rooms. Cleanliness could have been better.
Stayed 4 nights in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property close to everything
Stayed 3 nights in May 2025

6/10 Okay

VAMSHIDHAR

Travelled with family
Not very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Johnpaul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Room was great and so was the free breakfast.
Stayed 4 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the most welcoming staff I've encountered in a LONG time! The front desk staff were extremely friendly and helpful when we asked for recommendations. They were on point. We traveled with our two teenage boys so the microwave and table came in handy We had issues with our original room on the 32nd floor. We called the front desk twice and they sent someone to fix the AC issue, but by the third time we called, they offered to switch rooms without me requesting. Our second room on the 12th floor was more comfortable. The breakfast had options for all of us and was filling. The hotel was near a subway entrance and within walking distance of Times Square, Central Park (longer distance), and plenty of yummy places to eat. We will return in December to take in the New York Christmas sights and plan to stay at the Residence Inn.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. The room and hotel were very clean. The free breakfast was great, lots of options. Hotel was very close to everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah, Fort Myers

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very comfortable. Nice staff too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a great start to the day. Maybe change up the selection a bit? But still good. Staff was so nice and helpful in telling us how to get where we were going on the subways
Stayed 4 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jun 2025

8/10 Good

Desiderio

Stayed 4 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities
Rooms were spacious and clean, albeit a bit tired in places. Breakfast was not great and when I asked the chef for information about ingredients (my son has a severe peanut allergy) they were unhelpful and dismissive. Overall a great location, comfy beds and well equipped rooms. Front desk staff were super helpful and friendly!
Stayed 5 nights in May 2025

10/10 Excellent

debarshi

Stayed 3 nights in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in May 2025

2/10 Terrible

S. A.

This hotel had the loudest elevators I've ever heard. Unfortunately due to the narrow foot print on each floor, most of the rooms are close to the elevators. The elevators make a loud roar with a clack clack clack sound. It made sleep difficult. The literally made the room vibrate. If you want a restful night sleep, find another hotel.
Stayed 1 night in May 2025

10/10 Excellent

Dhaval

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT EXPERIENCE! Stayed a week AND WILL STAY HERE AGAIN. Can I start with BREAKFAST? Nothing I've ever experienced in a hotel. Huge area, variety of hot meats, hot and cold items, variety of fruit, juices, muffins and breads. Belgian Waffles AND COFFEE CHOICES. Good grief! All the staff truly got my mornings started with a smile. .. THE ROOM. #609. Very comfy bed and variety of pillows. Our Queen Studio room had a pull out sofa bed, kitchenette with full size frig, toaster, microwave, coffee, large counter amenities. Plenty of sq. ft. for two and three people - and in the heart of MANHATTAN and TIMES SQUARE. Nice bathroom. All the hot water you could want. Excellent customer service from the start from all of the staff. Thanks again to EZRA, OUSMAN, YVONNE & SAM for going above and beyond. CAN YOU TELL? I highly recommend this excellent hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very knowledgeable and helpful. We were walking distance to Times Square and the Amtrak station. Breakfast was good with nice city views.
Stayed 2 nights in May 2025

8/10 Good

Mai-Lee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
the location is very convenience
Stayed 4 nights in May 2025

4/10 Poor

Ramachandra

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
AC was non functional for 2 days, and they didn't even notice it. When we noticed and complained, they checked it but no one came to fix it. I'll give them crest for offering to move us to a different room but with kids, we couldn't just move at night. Elevators are super slow and takes 10min sometimes, especially during breakfast time and lot of people were just using the stairs.
Stayed 4 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness
Needs a modernization Shower had little pressure Noisy
Stayed 5 nights in May 2025