Affordable, super convenient location to Central Park, shopping, museums, theaters, and restaurants. wonderful staff! Everyone tried to make our stay as comfortable as possible. Our first impression of the suite was great- 2 bathrooms, a sitting area, two closets, 2 TVs (which we never used). A lot of comfortable space for only 2 people. We unpacked and settled in but then realized that the AC wasn’t working. Called down to the front desk and received a logical explanation that the building hadn’t switched over from heat to cool yet. It was mid-March and weather has been so cold, it made sense. It is an old building, which I think adds some charm but we couldn’t stay in the room. They immediately offered for us to look at another on a lower floor and it was perfect. They offered to bring a trolly and help us move there as well. The housekeeping staff was sweet and attentive. We were there for 3 days. Both of the elevators worked when we got there but only one worked at check out the next day. Recommend not waiting until 11 to check out. Get out an hour early or so. They stored our bags so we were able to walk around more the last day. Recommend at least checking out the beautiful club on the 26th floor. So a few glitches, beyond the control of the immediate staff and square on the owners. If you are patient and ask for a room with working AC, you’ll enjoy your stay here immensely. I would stay again.