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4.4 out of 5

"Convenience and ease of booking and checking in were both great! " More

By a verified traveller on Fri 27 Nov 2020

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Hotel Description

A luxury stay in Melbourne awaits you at WRAP on Southbank. Within a short 5-minute stroll, you'll find Southbank Promenade and Eureka Skydeck 88. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, free WiFi, and an iPod dock. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A living room, a dining area, and in-room childcare are also available.

For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Crown Casino and Entertainment Complex and Melbourne Convention and Exhibition Centre.

Studio (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$120* Per night/room 10 Dec. - 11 Dec.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom City View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

WRAP on Southbank ratings based on 997 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for WRAP on Southbank

Everyone (662) Couples (213) Business (5) Family (101)
2 out of 5
The shower kept overflowing, was barely able to take one (drainage issue). My room sliding door seemed to be jammed, and I was unable to slide it close. I was also informed that the only deposit I would be paying was the usual $1.00 from the credit card, only to be informed on the day that I had to provide a $100 deposit fee due to booking a 2 bedroom, which definitely was not relayed to me when I enquired about it, prior to booking.

Posted by , from Melbourne on 28 Nov. 2020

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4 out of 5
Convenience and ease of booking and checking in were both great!

Posted by on 27 Nov. 2020

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4 out of 5
Good proximity to Southwharf restaurant strip and Crown casino

Posted by , from Regional Vic on 26 Nov. 2020

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5 out of 5

Posted by on 25 Nov. 2020

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5 out of 5

Posted by on 21 Nov. 2020

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4 out of 5
Good location and good overall but a bit more attention to detail with room cleaning wouldn't go astray, particularly the hands prints and marks all over the bedroom window. Which i thought would of been a surface that would of been cleaned and sanitized in the current covid situation.

Posted by on 14 Jun. 2020

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5 out of 5

Posted by on 8 Jun. 2020

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5 out of 5

Posted by on 7 Jun. 2020

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5 out of 5

Posted by on 1 Jun. 2020

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5 out of 5
Really nice comfortable clean room. Front desk staff were amazing, anything we asked of them was done right away. Great location

Posted by on 13 May 2020

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Property Features

WRAP on Southbank offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury WRAP on Southbank. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 1 building
  • 158 guestrooms or units
  • 26 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (27.1 km / 16.9 mi)
  • Train station: Flinders Street Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

WRAP on Southbank offers 158 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

WRAP on Southbank has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 for adults, AUD 10 and AUD 10 for children (approximately)
  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Southbank
  • Oaks WRAP
  • Oaks WRAP Aparthotel
  • Oaks WRAP Aparthotel Southbank
  • Oaks WRAP Southbank
  • WRAP Oaks Southbank
  • WRAP Southbank
  • Oaks WRAP Southbank Aparthotel
  • Oaks WRAP on Southbank
  • WRAP on Southbank Southbank
  • WRAP on Southbank Aparthotel
  • WRAP on Southbank Aparthotel Southbank

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.