4.4 out of 5

"Everything you need in the apartment- perfect! Quick walk to the CBD " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A luxury stay in Southbank awaits you at Oaks WRAP on Southbank. Within a short 5-minute stroll, you'll find Southbank Promenade and Eureka Skydeck 88. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

The aparthotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Federation Square and Bourke Street Mall.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135 per night

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment - City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment - City View  (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Oaks WRAP on Southbank ratings based on 824 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks WRAP on Southbank

Everyone (601) Couples (153) Business (5) Family (59)
5 out of 5

Posted by on 12 Dec 2018

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5 out of 5
Great location, very pleasant staff, all up a great stay

Posted by on 9 Dec 2018

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4 out of 5
Curtains did not block out light. Breakfast was very good but difficult to get full details from the front desk.

Posted by on 8 Dec 2018

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4 out of 5
Property was close to Southbank and other places we wanted to go. Very please with the room. The breakfast was good and the atmosphere was good but the tables were not cleared promptly enough. We had to ask for cereal bowls, move the dirty dishes and ask for cutlery. This was Ok as they had been busy earlier but when the rush was over the staff then spent more time talking to each other and not clearing the tables. Even when the clearing was done some glasses were left and the tables not wiped down. This was not a good look for such a nice place.

Posted by on 2 Dec 2018

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2 out of 5
We have stayed in a number of hotels over the years and the room we were given was by far and away the smallest we have ever stayed in. It felt cramped and the bathroom was tiny. The design of the bedroom was strange with a wall at the end of the bed which meant one person had to walk around the kitchen to get to the bathroom. Only one towel hook in bathroom which odd for two person room. Room was scant on provisions and toiletries. Agreed to forgo room service each day for $5 voucher off hotel restaurant. Was told we could use for breakfast but not able to do so. Have never bothered reviewing hotels before but both my wife and I were extremely disappointed. Do not chose this room unless you are happy with SMALL.

Posted by , from Newcastle on 15 Nov 2018

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5 out of 5

Posted by on 13 Nov 2018

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5 out of 5

Posted by on 13 Nov 2018

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4 out of 5
Very clean and spacious. Good location - Easy to walk everywhere we needed. $30 for one night parking which I thought was way too much especially when I looked on the site and there was nothing about it on there.

Posted by on 3 Nov 2018

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5 out of 5
All the onsight facilities such as the restaurant and bar were excellent. The hotel is located centrally so it was easy to get around

Posted by on 30 Oct 2018

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4 out of 5
.Close to the City staff were very easy to deal with as I had an early check in and they made the room available early

Posted by on 26 Oct 2018

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Property Features

Oaks WRAP on Southbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Oaks WRAP on Southbank. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Southbank aparthotel.

  • 1 building
  • 158 guestrooms or units
  • 26 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (27.2 km / 16.9 mi)
  • Train station: Spencer Street Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks WRAP on Southbank offers 158 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Bathrooms are partially open
  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Oaks WRAP on Southbank has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks WRAP Southbank Aparthotel
  • Oaks WRAP Aparthotel
  • Oaks WRAP Southbank
  • Oaks WRAP

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.