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4.1 out of 5

"Staff were great. Good facilities will be even better after renovations " More

By a verified traveller on Fri 20 Jan 2023

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Hotel Description

A family-friendly stay in Melbourne awaits you at Kimberley Gardens Hotel & Serviced Apartments. You'll be 1.8 km (1.1 mi) from Chapel Street and 2.6 km (1.6 mi) from Fitzroy Street. Highlights at this motel include in-room free WiFi, balconies, and LCD TVs.

Enjoy the indoor swimming pool, gym, and spa tub. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star St. Kilda East motel, you'll be 7.5 km (4.7 mi) from Crown Casino and Entertainment Complex.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 5 Feb. - 6 Feb.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kimberley Gardens Hotel & Serviced Apartments ratings based on 494 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kimberley Gardens Hotel & Serviced Apartments

Everyone (310) Couples (111) Business (4) Students (1) Family (69)
5 out of 5
Staff were great. Good facilities will be even better after renovations

Posted by on 20 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Management

Dear WilliamThank you for your feedback and for staying with us. We look forward to welcoming you back in the near future.Kind RegardsManagement

3 out of 5

Posted by on 11 Oct. 2022

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4 out of 5
I liked my room, very clean. I did not like the lifts The dining room was closed due to the High Holy days

Posted by on 30 Sep. 2022

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Comment from Hotel Management

16 Nov. 2022 by Management

Dear LeonieThank you for staying with us and for your kind feedback.Kind RegardsManagement

4 out of 5
Highly recommended.

Posted by on 5 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by Warren

Hi Bambi - thanks for the positive review and for recommending us to anyone who reads this review. We really appreciate it and hope to see you again.

2 out of 5
is building site, lift wouldn't work (staff aware) ; refrigerator unable to open, curtains unclean

Posted by on 11 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Warren

Dear Salie,I acknowledge you had issues whilst staying with us - I'd like to make this up to you with another stay in one of our Deluxe rooms on the ground floor - I am confident you will have a far better experience. please reach out to us and give us a chance to make your stay better next time.

4 out of 5
Gentleman at reception couldn’t do enough for us, very welcoming!!

Posted by on 1 Aug. 2022

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Comment from Hotel Management

2 Aug. 2022 by Warren

Dear Deborah, thanks for your lovely review - we really appreciate it

5 out of 5
Beautiful bed coffee machine and bathroom very nice. Lift was a bit worrying

Posted by on 28 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Management

HI Christine Thank you for your feedback and for staying with us. Looking forward to welcoming you back in the near future. Management

5 out of 5
Great little gem in a beautiful area. Beautifully clean for the first time in ages I didn't have to reclean as I do in many hotels, this was up to a very high standard. Check in was easy, mostly the staff contact was fantastic. For the price its perfect. There were few minor things that could be improved upon in regard to room design ie ensuring enough chairs in the room for guests etc. But honestly it was a pleasant stay overnight. Many thanks to the staff :)

Posted by on 13 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Warren

Dear Rachel, many many thanks for such a lovely review. We work hard to keep standards up as much as possible and a review like this just makes our lives so much better.

5 out of 5
Loved the room and friendly accommodating staff

Posted by on 5 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Warren

Dear Susan, thank you for this lovely review. we really appreciate it

5 out of 5
I booked because of price but then read some less than great reviews and became concerned. Upon arrival there was some construction taking place affecting the entrance. I was pleasantly surprised however when we parked right at the front door, was greeted by pleasant and helpful staff. The room was clean and un expectantly noticed facilities for four with plates, bowls, cups, glasses and cutlery. The pool was great and they provided extra towels. Apart from the lost Asian tourists trying to get into our room at 1:30 which could happen anywhere - but proved the lock worked. Would stay here again.

Posted by on 1 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Warren

Dear David, thanks for this lovely review. so happy the door lock worked well.

About the Kimberley Gardens Hotel & Serviced Apartments

Location 441 Inkerman Street, St. Kilda East, VIC 3183

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Kimberley Gardens Hotel & Serviced Apartments offers its guests an indoor pool, a spa tub, and a fitness center. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Kimberley Gardens Hotel & Serviced Apartments. Limited free parking is available on a first-come, first-served basis. This 4-star Melbourne motel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Deli
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Kimberley Gardens Hotel & Serviced Apartments offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 40-inch LCD televisions come with digital channels. This Melbourne motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Private balcony or patio
  • Sitting area
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 6:30 PM
  • Sunday - Sunday: 9:00 AM - 6:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 6:30 PM
  • Sunday - Sunday: 9:00 AM - 6:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest East St Kilda
  • Quest Motel St East Kilda
  • Kimberley Gardens Hotel Serviced Apartments St. Kilda East
  • Kimberley Gardens Hotel Serviced Apartments
  • Kimberley Gardens Serviced St. Kilda East
  • Kimberley Gardens Serviced
  • Kimberley Gardens Hotel & Serviced Apartments Motel
  • Kimberley Gardens Hotel & Serviced Apartments St. Kilda East

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.