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LCD TVs, safes, and hairdryers are featured in all 235 rooms. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Phones, irons/ironing boards, and desks are also available.
The restaurant, Works Thai Restaurant, serves Asian cuisine and is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.
With a stay at this 3-star Carlton hotel, you'll be 0.6 km (0.4 mi) from Royal Exhibition Building and 2.9 km (1.8 mi) from Melbourne Cricket Ground.
ibis Melbourne Swanston Street Hotel ratings based on 420 Verified Reviews
Guest reviews for ibis Melbourne Swanston Street Hotel
10 Feb. 2019 by Joy Laserna
hI Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, The Smile Team
31 Jan. 2019 by The Smile Team
Hi DMS, Sorry to hear that you did not enjoy your stay. The price of your stay would have been inflated during event dates (Australian Open) and is not necessarily a reflection of the star rate. I can assure you that 4 and 5 star hotels would have had a similar price increase during this period. However, there are a number of issues which you have raised that need addressing. The managers responsible are currently looking to eliminate those. Thank you for your feedback.
28 Jan. 2019 by The Smile Team
Thank you so much!
11 Jan. 2019 by Mack
11 Jan. 2019 by Mack
Thank your for your feeback, we will address this issue with the management
27 Dec. 2018 by Chris - General Manager
Hi, Thank you or your feedback. Being an economy style property our rooms are more compact than some of the other local properties. However they are clean and comfortable for a stay with pricing in line with our economy style. We don't aim to be anything we are not and all of our photos clearly indicate our style and room layouts. Being part of AccorHotels, we have many sister properties in the region that may be better equipped for your travel needs next time visit Melbourne. Thank you for staying with us and we hope to be able to assist you in future.
28 Dec. 2018 by Siobhan
Thank you so much for your feedback regarding your recent stay at our hotel. I will pass your words onto our management team. We hope to be able to welcome you back again in the future! Kind regards, Ibis Melbourne Swanston St
19 Nov. 2018 by Chris Naylor - General Manager
Dear Helen Thank you for taking the time to tell us about your experience at the ibis Melbourne Swanston Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately being an economy hotel, we keep our in room facilities simple and both dining options in the hotel are independently owned and operated which makes it difficult to assist guest with food requests. Further, it is a food safety issue to heat up food on guest behalf which can be frustrating for such a simple request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
12 Nov. 2018 by The Smile Team
Hi T, Thank you for your feedback. We hope to see you again soon! Sincerely,
2 Nov. 2018 by The Smile Team
Our room size is not our strength. But pretty much everything else is :-)
About the ibis Melbourne Swanston Street HotelLocation 609 Swanston Street, Carlton, VIC 3053
There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. Ibis Melbourne Swanston Street Hotel also features laundry facilities and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ibis Melbourne Swanston Street Hotel was completed in October 2017. Smoking is allowed in designated areas at this 3-star Carlton hotel.
- 1 building
- 235 guestrooms or units
- 5 levels
- Built in 2013
- Dining venue
- Coffee shop
- Breakfast available (surcharge)
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Computer for guest use
- Smoking in designated areas
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
- Airport: Melbourne, VIC (MEL-Tullamarine) (22 km / 13.7 mi)
- Train station: Flinders Street Station (2.5 km / 1.5 mi)
- Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
- Parking: Self parking available for a surcharge
Ibis Melbourne Swanston Street Hotel offers 235 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
- LCD television
- Rainfall showerhead
- Housekeeping (daily)
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Wonderkafe – On-site restaurant. Open daily.
Works Thai Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Special check-in instructions:
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed, but service animals are welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
- No rollaway/extra beds available
- No cots (infant beds) available
- Only service animals are allowed
- Parking height restrictions apply
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 20 per person (approximately)
- Self-parking fee: AUD 29.00 per night
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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