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3.8 out of 5

"The bed was comfy and the shower was nice. Was disappointed there wasn’t more cutlery or a bigger fridge for food. Other than that was lovely. " More

By a verified traveller on Fri 14 Feb 2020

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Hotel Description

Ibis Melbourne Swanston Street Hotel places you in the center of Melbourne, within a short 5-minute stroll of Lygon Street and Melbourne City Baths. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs, safes, and hair dryers, featured in all 235 rooms. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Phones, irons/ironing boards, and desks are also available.

The restaurant, Works Thai Restaurant, serves Asian cuisine and is open for lunch and dinner. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Carlton hotel include University of Melbourne and RMIT University.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 21 Dec. - 22 Dec.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Melbourne Swanston Street Hotel ratings based on 277 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Melbourne Swanston Street Hotel

Everyone (218) Couples (19) Business (9) Students (1) Family (19)
4 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Leigh Deguara

Thanks for your feedback. We look forward to seeing you again!

4 out of 5
The bed was comfy and the shower was nice. Was disappointed there wasn’t more cutlery or a bigger fridge for food. Other than that was lovely.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Leigh Deguara

Thank you for your review, We look forward to welcoming you back in the near future. Kindest Regards Leigh Deguara Front Office Manager

4 out of 5
I liked that it was within walking distance to trams, shops etc

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Victoria

Thank you for your positive feed back We hope to see you again, Best Regards

3 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Leigh

Thank you for your review, We look forward to welcoming you back in the near future. Kindest Regards Leigh Deguara Front Office Manager

4 out of 5
Stylish decor, excellent location, good price with all you need

Posted by on 13 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh Deguara

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

4 out of 5
Clean basic room with everything you’d need. Good location.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by The Smile Team

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

4 out of 5
Close to where we needed to go suited our needs for our hospital stays

Posted by on 10 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh D

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

3 out of 5
Close to the city. I was able to leave my car in the cark park during the day while attending a conference which was fantastic

Posted by on 10 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future. Kindest Regards

3 out of 5

Posted by on 7 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh D

Thank you for your review, We look forward to welcoming you back in the near future.

3 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by The Smile Team

Thank you for your review, We look forward to welcoming you back in the near future.

About the ibis Melbourne Swanston Street Hotel

Location 609 Swanston Street, Carlton, VIC 3053

Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. The business-friendly ibis Melbourne Swanston Street Hotel also features laundry facilities and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ibis Melbourne Swanston Street Hotel was completed in October 2017. Smoking is allowed in designated areas at this 3-star Melbourne hotel.

  • 1 building
  • 235 guestrooms or units
  • 5 levels
  • Built in 2013
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (22 km / 13.7 mi)
  • Train station: Flinders Street Station (2.5 km / 1.5 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Melbourne Swanston Street Hotel offers 235 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Ibis Melbourne Swanston Street Hotel has a restaurant on site.

Works Thai Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Self parking fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Tune
  • Melbourne Tune Hotel
  • Tune Hotel Melbourne Carlton
  • Tune Melbourne Carlton
  • ibis Melbourne Swanston Street Hotel Carlton
  • ibis Melbourne Swanston Street Hotel
  • ibis Melbourne Swanston Street Carlton
  • ibis Melbourne Swanston Street
  • Ibis Melbourne Swanston Street
  • ibis Melbourne Swanston Street Hotel Hotel
  • ibis Melbourne Swanston Street Hotel Carlton
  • ibis Melbourne Swanston Street Hotel Hotel Carlton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.