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3.8 out of 5

"The bed was comfy and the shower was nice. Was disappointed there wasn’t more cutlery or a bigger fridge for food. Other than that was lovely. " More

By a verified traveller on Fri 14 Feb 2020

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Hotel Description

At Essence Hotel Carlton you'll be within a short 5-minute stroll of Melbourne City Baths and Lygon Street. Highlights at this hotel include in-room free WiFi and LCD TVs.

You can enjoy safes, hair dryers, and irons/ironing boards, featured in all 235 rooms. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Minibars, desks, and wardrobes or closets are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness center, and a 24-hour front desk. Other amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Carlton hotel include University of Melbourne and RMIT University.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$106* Per night/room 16 Dec. - 17 Dec.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Essence Hotel Carlton ratings based on 278 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Essence Hotel Carlton

Everyone (220) Business (9) Couples (18) Students (1) Family (19)
4 out of 5

Posted by on 4 May 2021

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Comment from Hotel Management

2 Jun. 2021 by Ezio Russa - General Manager

Thank you for the great rating, we look forward to welcoming you back when you next visit Melbourne to enjoy our new facilities at Essence Carlton.

4 out of 5

Posted by on 17 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Shaneal

Thank you for your rating. We appreciate you staying with us and hope to see you again in the future. Kind regards,

4 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Leigh Deguara

Thanks for your feedback. We look forward to seeing you again!

4 out of 5
The bed was comfy and the shower was nice. Was disappointed there wasn’t more cutlery or a bigger fridge for food. Other than that was lovely.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Leigh Deguara

Thank you for your review, We look forward to welcoming you back in the near future. Kindest Regards Leigh Deguara Front Office Manager

4 out of 5
I liked that it was within walking distance to trams, shops etc

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Victoria

Thank you for your positive feed back We hope to see you again, Best Regards

3 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Leigh

Thank you for your review, We look forward to welcoming you back in the near future. Kindest Regards Leigh Deguara Front Office Manager

4 out of 5
Stylish decor, excellent location, good price with all you need

Posted by on 13 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh Deguara

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

4 out of 5
Clean basic room with everything you’d need. Good location.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by The Smile Team

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

4 out of 5
Close to where we needed to go suited our needs for our hospital stays

Posted by on 10 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh D

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future.

3 out of 5
Close to the city. I was able to leave my car in the cark park during the day while attending a conference which was fantastic

Posted by on 10 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leigh

Thank you for your review, I was delighted to read that you enjoyed your stay. We look forward to welcoming you back in the near future. Kindest Regards

Property Features

As a guest of Essence Hotel Carlton, you'll find a 24-hour fitness center, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Essence Hotel Carlton also features a garden, laundry facilities, and a porter. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Essence Hotel Carlton was completed in October 2017. Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 235 guestrooms or units
  • 5 levels
  • Built in 2013
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2.6 km / 1.6 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Essence Hotel Carlton offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Tune
  • Melbourne Tune Hotel
  • Tune Hotel Melbourne Carlton
  • Tune Melbourne Carlton
  • ibis Melbourne Swanston Street Hotel Carlton
  • ibis Melbourne Swanston Street Hotel
  • ibis Melbourne Swanston Street Carlton
  • ibis Melbourne Swanston Street
  • Essence Hotel Carlton Hotel
  • Essence Hotel Carlton Carlton
  • Essence Hotel Carlton Hotel Carlton
  • ibis Melbourne Swanston Street Hotel
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.