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3.6 out of 5

"It was very clean and a lovely atmosphere. Beautiful view and location. " More

By a verified traveller on Wed 03 Mar 2021

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Hotel Description

At Discovery Parks - Mackay you'll be 1.9 km (1.2 mi) from Water Bird Habitat Conservation Area and 2.2 km (1.4 mi) from Harbour Beach. Highlights at this holiday park include an outdoor swimming pool and in-room free WiFi.

TVs, coffee/tea makers, and irons/ironing boards are featured in all 30 accommodations.

This pet-friendly holiday park offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a kids' swimming pool, a snack bar/deli, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3-star Mackay Harbour holiday park, you'll be 2.3 km (1.4 mi) from Mackay Marina Village & Shipyard and 3.7 km (2.3 mi) from Floodway Conservation Area.

Starfish Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$140* Per night/room 3 Aug. - 4 Aug.

Sea Turtle Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Coral Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Marlin Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantaray Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Seahorse Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Discovery Parks - Mackay ratings based on 110 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Discovery Parks - Mackay

Everyone (66) Couples (6) Family (36) Other (1)
2 out of 5
The pool and splash park were amazing. However, the units were not very clean. Staff were very friendly and helpful but overall a bit disappointing.

Posted by on 6 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by Manager

Thank you for the feed back I am sorry to hear cabin cleanliness did not meet satisfactory standard Happy to hear you enjoyed pool & splash park

5 out of 5
It was very clean and a lovely atmosphere. Beautiful view and location.

Posted by on 3 Mar. 2021

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Comment from Hotel Management

3 Mar. 2021 by Manager

Thank you for your response Hope to see you again :)

5 out of 5
Was a very nice stay! Will be back for sure. Staff are very helpful

Posted by , from Emerald on 15 Jan. 2021

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Comment from Hotel Management

3 Mar. 2021 by Manager

Glad you enjoyed your stay, staff are always happy to help Hope we see you again

5 out of 5
Great location with everything we needed in the cabin. Kids had a great time!!

Posted by , from Gold Coast on 29 Nov. 2020

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3 out of 5
Needs an upgrade Window blinds, doors, very dirty, floors needed a mop, bathroom cabinet damaged, otherwise okay.

Posted by , from Mackay on 19 Sep. 2020

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4 out of 5

Posted by on 13 Sep. 2020

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5 out of 5
Convenient location for Our job, clean site and nice wetlands behind with lots of bird life.

Posted by on 17 Jan. 2020

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4 out of 5
I liked how it had its own little lake where you could take the kids fishing and the place wasn't crowded so you could use all the attractions. The place was friendly as well.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Mackay Marine Tourist Park

We are so pleased to hear that you enjoyed our pond out the back, and hope you caught some Barras!!! We also hope that the children enjoyed our pool area, mini golf and jumping pillow also :) We hope to see you return again soon, and Happy New Year to you all.

4 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Mackay Marine Tourist Park

Appreciate you leaving a review. Thank you!

4 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

12 Oct. 2019 by Mackay Marine Tourist Park

We appreciate you leaving a review. Thank you.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Discovery Parks - Mackay offers its guests an outdoor pool and a children's pool. Discovery Parks - Mackay also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3-star Mackay holiday park is smoke free.

  • 30 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (10.8 km / 6.7 mi)
  • Train station: Mackay Station (10 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

Discovery Parks - Mackay offers 30 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided. Bathrooms include showers. This Mackay holiday park provides complimentary wireless Internet access.

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk

Hotel Names

  • BIG4 Mackay Marine Tourist Park Campground
  • BIG4 Marine Tourist Park Campground
  • BIG4 Mackay Marine Tourist Park
  • BIG4 Marine Tourist Park
  • BIG4 Mackay Marine Tourist Park Campsite Mackay Harbour
  • BIG4 Mackay Marine Tourist Park Mackay Harbour
  • Discovery Parks Mackay
  • BIG4 Mackay Marine Tourist Park
  • Discovery Parks - Mackay Holiday Park
  • Discovery Parks - Mackay Mackay Harbour
  • Discovery Parks - Mackay Holiday Park Mackay Harbour

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Discovery Parks - Mackay.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.