3.5 out of 5

"We only had a night here. We had a budget cabin. Could have been a little cleaner, just a little dusty. But the staff were amazing!!! Pools were ha ... " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

At BIG4 Mackay Marine Tourist Park you'll be 2.3 km (1.4 mi) from Mackay Marina Village & Shipyard and 4.7 km (2.9 mi) from Bluewater Lagoon. Highlights at this campsite include an outdoor swimming pool and in-room free WiFi.

All 30 accommodations feature TVs, coffee/tea makers and irons/ironing boards.

This pet-friendly campsite offers free WiFi in public areas, a garden and barbecues. Additionally, you'll find a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Mackay Harbour campsite, you'll be 4.8 km (3 mi) from Caneland Central and 4.8 km (3 mi) from Queens Park Orchid House.

Coral Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114 per night

Sea Turtle Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Marlin Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantaray Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Seahorse Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

BIG4 Mackay Marine Tourist Park ratings based on 99 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for BIG4 Mackay Marine Tourist Park

Everyone (63) Couples (5) Family (30) Other (1)
4 out of 5
I only had a cabin for the night so didn’t see too much.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Mackay Marine Tourist Park

Thank you for leaving a review. We hope to see you return again soon so you can enjoy all of our facilities. Safe travels.

5 out of 5
Perfect location for the mackay marina run and close to IGA

Posted by on 3 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Mackay Marine Tourist Park

We hope you had a great time at the Mackay Marina Run. Being so close to the run, we are in a great location. We hope to see you return again next year. We appreciate you leaving a review.

4 out of 5
Friendly staff, great views :) it was a nice a d quiet, smaller park.

Posted by on 7 May 2019

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Comment from Hotel Management

19 May 2019 by Mackay Marine Tourist Park

Thank you for your positive review. We are so pleased to hear that you enjoyed your stay. We hope to see you return again soon.

4 out of 5
Pool area is lovely. Reception staff were great. Extra activities (colouring competition, guess the eggs etc) were good for the kids too.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Mackay Marine Tourist Park

We appreciate you leaving a review. We are glad to here you enjoyed your stay and hope to see you return again soon. Have a great Easter!

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

19 Apr. 2019 by Mackay Marine Tourist Park

Thank you for your review. We hope you have safe travels.

2 out of 5
Rooms smelt like mould, aircon dripping every now and again which landed on my head while trying to sleep.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Mackay Marine Tourist Park

Thank you for leaving a review. We are sorry to hear that you didn't enjoy your stay. Please let our friendly office staff know your concerns next time, and they would be more then happy to assist you. Safe travels.

4 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

16 Feb. 2019 by Mackay Marine Tourist Park

Thank you for your review

5 out of 5
The pool area was extremely clean and very relaxing

Posted by on 18 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Mackay Marine Tourist Park

Hello, thank you for your positive review. We are glad to hear you enjoyed our pool, and had a relaxing stay. We hope to see you return again soon.

2 out of 5

Posted by on 30 Dec. 2018

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Comment from Hotel Management

16 Feb. 2019 by Mackay Marine Tourist Park

Thank you for your review

2 out of 5
Customer service at reception was terrible. Very loud traffic noise also

Posted by on 15 Sep. 2018

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Comment from Hotel Management

8 Oct. 2018 by Mackay Marine Tourist Park

Hi Nick, we appreciate your feedback and have addressed this concern that you had with the staff. We can get quite a bit of road noise, but we do have plans in place in the near future to help prevent this. We hope you had a safe journey.

About the BIG4 Mackay Marine Tourist Park

Location 379 Harbour Road, Mackay Harbour, QLD 4740

Property Features

BIG4 Mackay Marine Tourist Park offers its guests an outdoor pool and a kid's pool. WiFi is free in public spaces. BIG4 Mackay Marine Tourist Park also features a BBQ, a garden, and laundry facilities. Self parking is free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (10.4 km / 6.4 mi)
  • Train station: Mackay Station (9.4 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Mackay Marine Tourist Park offers 30 forms of air-conditioned accommodation with an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a shower.

  • Television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets allowed (no fees)
  • 24-hour check-in

Hotel Names

  • BIG4 Mackay Marine Tourist Park Campground
  • BIG4 Marine Tourist Park Campground
  • BIG4 Mackay Marine Tourist Park
  • BIG4 Marine Tourist Park

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at BIG4 Mackay Marine Tourist Park.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.