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3.6 out of 5

"Needs an upgrade Window blinds, doors, very dirty, floors needed a mop, bathroom cabinet damaged, otherwise okay. " More

By a verified traveller on Sat 19 Sep 2020

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Hotel Description

At BIG4 Mackay Marine Tourist Park you'll be 1.9 km (1.2 mi) from Water Bird Habitat Conservation Area and 2.2 km (1.4 mi) from Harbour Beach. Highlights at this campground include an outdoor swimming pool and in-room free WiFi.

TVs, coffee/tea makers, and irons/ironing boards are featured in all 30 accommodations.

This pet-friendly campground offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Mackay Harbour campground, you'll be 2.3 km (1.4 mi) from Mackay Marina Village & Shipyard and 3.7 km (2.3 mi) from Floodway Conservation Area.

Starfish Villa

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BIG4 Mackay Marine Tourist Park ratings based on 107 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for BIG4 Mackay Marine Tourist Park

Everyone (67) Couples (6) Family (32) Other (1)
3 out of 5
Needs an upgrade Window blinds, doors, very dirty, floors needed a mop, bathroom cabinet damaged, otherwise okay.

Posted by , from Mackay on 19 Sep. 2020

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4 out of 5

Posted by on 13 Sep. 2020

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5 out of 5
Convenient location for Our job, clean site and nice wetlands behind with lots of bird life.

Posted by on 17 Jan. 2020

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4 out of 5
I liked how it had its own little lake where you could take the kids fishing and the place wasn't crowded so you could use all the attractions. The place was friendly as well.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Mackay Marine Tourist Park

We are so pleased to hear that you enjoyed our pond out the back, and hope you caught some Barras!!! We also hope that the children enjoyed our pool area, mini golf and jumping pillow also :) We hope to see you return again soon, and Happy New Year to you all.

4 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Mackay Marine Tourist Park

Appreciate you leaving a review. Thank you!

4 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

12 Oct. 2019 by Mackay Marine Tourist Park

We appreciate you leaving a review. Thank you.

3 out of 5
Easy location to get too. Didn’t like the shower, felt like it was the equivalent to being stabbed by needles - should also upgrade to better internet instead of having a 500mb allowance. In this day and age you can’t do much with 500mb.. Overall satisfied with the stay, ladies in the office where friendly to deal with. :)

Posted by on 11 Sep. 2019

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Comment from Hotel Management

12 Oct. 2019 by Mackay Marine Tourist Park

Hello, thank you for your review. We are pleased to hear that you enjoyed your stay and hope to see you return again soon.

5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Mackay Marine Tourist Park

We appreciate you leaving a review.

4 out of 5
I only had a cabin for the night so didn’t see too much.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Mackay Marine Tourist Park

Thank you for leaving a review. We hope to see you return again soon so you can enjoy all of our facilities. Safe travels.

5 out of 5
Perfect location for the mackay marina run and close to IGA

Posted by on 3 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Mackay Marine Tourist Park

We hope you had a great time at the Mackay Marina Run. Being so close to the run, we are in a great location. We hope to see you return again next year. We appreciate you leaving a review.

About the BIG4 Mackay Marine Tourist Park

Location 379 Harbour Road, Mackay Harbour, QLD 4740

Property Features

BIG4 Mackay Marine Tourist Park offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. BIG4 Mackay Marine Tourist Park also features barbecue grills, a garden, and a picnic area. Free self parking is available.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (10.9 km / 6.8 mi)
  • Train station: Mackay Station (10 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Mackay Marine Tourist Park offers 30 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers.

  • Television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets allowed (no fees)

Hotel Names

  • BIG4 Mackay Marine Tourist Park Campground
  • BIG4 Marine Tourist Park Campground
  • BIG4 Mackay Marine Tourist Park
  • BIG4 Marine Tourist Park
  • BIG4 Mackay Marine Tourist Park Campsite Mackay Harbour
  • BIG4 Mackay Marine Tourist Park Mackay Harbour
  • BIG4 Mackay Marine Tourist Park Campsite
  • BIG4 Mackay Marine Tourist Park Mackay Harbour
  • BIG4 Mackay Marine Tourist Park Campsite Mackay Harbour

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at BIG4 Mackay Marine Tourist Park.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.