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White Lace Motor Inn

4.0 star property
Colonial motel with free breakfast and outdoor pool

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Exclusive Apartment, 2 Bedrooms, Kitchen | Living area
One Bedroom Apartment | Private kitchenette

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$110
includes taxes & fees
7 May - 8 May

Explore the area

Map
73 Nebo Rd, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪3 min drive‬
  • Bluewater Lagoon
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
Toaster
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Toaster
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Jetted bath
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio 6

Studio 6

Studio 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Private bathroom
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

Disabled Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

Family Two-Bedroom Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

Superior SPA Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Standard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Courtyard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Queen

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Budget Room

  • Sleeps 3
  • 1 Queen Bed

Studio (6 Guests)

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Studio 6

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

About the area

Mackay

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Regional Botanic Gardens. Highlights at this Colonial motel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This business-friendly motel offers free WiFi in public areas, a terrace and a garden. Added amenities include a free manager's reception, a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 4-property class West Mackay motel include Mackay Enertainment and Convention Centre and Caneland Central.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 2 min drive - 2.2 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 2.1 km
  • Mackay Base Hospital - 3 min drive - 1.9 km
  • Bluewater Lagoon - 3 min drive - 2.5 km
  • Harrup Park - 3 min drive - 2.7 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Colonial motel with free breakfast and outdoor pool
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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The price is AU$136
includes taxes & fees
9 May - 10 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

Frequently asked questions

What is the cancellation policy at White Lace Motor Inn?

White Lace Motor Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at White Lace Motor Inn?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at White Lace Motor Inn on 7 May 2025 start from AU$110.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at White Lace Motor Inn?

Yep, White Lace Motor Inn has a free self car park and free RV/bus/truck parking.

Are there any beaches close to White Lace Motor Inn?

The closest beach to White Lace Motor Inn is Bucasia Beach (13 km).

Does White Lace Motor Inn have a pool?

White Lace Motor Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 8:00 PM.

Does White Lace Motor Inn serve breakfast?

Yep, free on-the-go breakfast is on offer on weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at White Lace Motor Inn?

No, White Lace Motor Inn does not offer an airport shuttle service.

What time are check-in & check-out at White Lace Motor Inn?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at White Lace Motor Inn?

No, only service animals are allowed.

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 855 reviews
Rating 8 - Good. 310 out of 855 reviews
Rating 6 - Okay. 87 out of 855 reviews
Rating 4 - Poor. 29 out of 855 reviews
Rating 2 - Terrible. 15 out of 855 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was fair value for the area and age of the facility
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and close to everything
Stayed 2 nights in Apr 2025

8/10 Good

Lindall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and friendly, room clean though a little dated. Value for money We will definitely consider staying here next time we are in mackay.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Bed was uncomfortable
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sertpornsiri

Travelled with partner
Liked: Staff & service
Not to bad
Stayed 1 night in Jan 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but very noisy an property could do with refurbishment
Stayed 1 night in Jan 2025

2/10 Terrible

Zane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and Rooms are SICKENING

I arrived at 12pm and the reception was unmanned so I rang the number on the door and the man said, yeah mate someone will be back in an hour! (Which Hotel or Motel closes during the day for lunch). So that’s the first issue. The man was very short and sharp with greeting me when I came back and made a major point that breakfast is closed at 8:30AM sharp. I got to the room after taking a while to find it coz all the signage has come off and I sat on the bed and it collapsed. I looked underneath and the two end wheels had clearly come out but no one bothered to put them back in. They were just shoved under the bed. I then heard this vibrating noise every 30 seconds to a minute and it was annoying so I complained about that and advised him of the bed and he says, oh **** No mention of changing rooms or fixing it. He said, Monday morning we will attend to it. I then contacted Hotels.com and asked what can I do about a refund or get a free night the next night. They contacted him and he was obviously having a bad day and he came over, knocked on the door, Told me to leave the property and I had 15 minutes to get out. He was looking around the room for the key and snatched it off me and stormed off. I tried to reason with him but he was not having anything to do with it. I don’t recommend to stay in the White Lace. Extremely bad service and rooms and just a bit of a joke.
Stayed 1 night in Dec 2024

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities
Didn’t serve Breakfast after being mention that it’s including stay.
Stayed 1 night in Dec 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Twilla

Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Property conditions & facilities
The rooms are vey dated and need renovating badly. The free breakfast was terrible all the cereals were stale.
Stayed 1 night in Dec 2024

8/10 Good

Abbey

Stayed 2 nights in Nov 2024

2/10 Terrible

Ryan

Disliked: Cleanliness
Unfortunately had car trouble & didn’t get there
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Property conditions & facilities
Property was very dusty and also had hairs in the bathroom from the previous clients Room smelt very musty
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Property has character
Stayed 3 nights in Nov 2024

6/10 Okay

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t as clean as it should be bed linen didn’t fit the entire bed only came up half way so only the body was only on half mattress Aircon very dirty not cleaned Mould on the door and hinges
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Suzanne

Disliked: Property conditions & facilities, room comfort
Omg , we stayed in number 27 ,paid for a double bed and queen , then person next door was screaming cause kids were playing the game knocking and run omg, the the reception manager was abrupt and bid rude , however room clean establishment little bit run down , felt unsafe
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Carolyn

Business traveller
Liked: Staff & service
Staff member pleasant. Room conditions poor - no smoke alarm (found alarm cover in cupboard), servery bench repairs not finished and door handles missing, black hair in bottom drawer of vanity (my hair is blonde), vanity plug damaged and constant hum in room (unable to locate)
Stayed 1 night in Nov 2024

8/10 Good

Kassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great motel

Great motel, 3 night stay for business. Great staff
Stayed 3 nights in Oct 2024