6/10 Okay
Jayne
Travelled with family, Travelled with partner
14 Sept 2025
Liked: Amenities
Disliked: Cleanliness, staff & service
The room amenities were good (Microwave, fridge, tv, hair dryer, air-conditioning, free parking and laundry) however the makeup of the room wasn't great. Showers had a dirty floor and weren't draining properly (like standing in an inch of water before I cleaned it out myself due to safety), dirty tea towel was left in the room, quite dusty, dirt and grime in the corners of the bathroom.
The beds were made up of a loose sheet as the "fitted sheet", as well as 2 loose sheets to make a "doona cover". In one of the rooms, there was a pee stain on the sheets being used. In each of the rooms there was only 1 glass, which was a problem for the 2 people staying in one of the rooms. We waited for over 30 minutes to be attended to because the staff at the front counter was on the phone.
I understand that it is a cheaper accommodation option, and I'm willing to some extent overlook things when price is lower, but when I've paid less for better service and accommodation at back-packers, it is a little sad that basic cleanliness has been overlooked.
Jayne
Stayed 2 nights in Sep 2025
