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Customs House Hotel

2.5-star property
1 Murray Street, Hobart, TAS 1800 796 370
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4.4 out of 5
Excellent!
See all 317 wotif Reviews

"Great place to stay, love our balcony view. " More

By a verified traveller on Sun 14 Apr 2024

Points Of Interest

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Hotel Description

Customs House Hotel places you in the center of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant, and a bar/lounge.

The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch, and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

Attractions within a 10-minute drive of this Hobart Central Business District hotel include Hobart Cruise Terminal and Wrest Point Casino.

Queen Above Bar

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 8 May - 9 May

Superior Waterfront King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterfront Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Customs House Hotel ratings based on 317 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Customs House Hotel

Everyone (163) Couples (118) Family (28)
5 out of 5
Great place to stay, love our balcony view.

Posted by on 14 Apr. 2024

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4 out of 5
We loved our stay here for 3 nights. The room was great, had a harbour view. Could hear the downstairs pub in the evening but it was ok. Breakfast was also great each morning included in the price. Only downside was parking, we had a rental car and you have to pay to park across the road, but I would recommend to do this rather than risk a fine in the metered areas.

Posted by on 13 Apr. 2024

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5 out of 5
We had a beautiful view of the harbour from our room. The hotel is in a very convenient location. The staff were all very friendly. We would recommend this hotel.

Posted by on 28 Mar. 2024

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4 out of 5
Our receptionist Norie was lovely, she arranged for a room change as our first night was very noisy above the bar. Lovely old hotel.

Posted by on 22 Feb. 2024

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4 out of 5
Food was very nice in the restaurant, breakfast included. My only complaint is no parking, we had to park 20 minutes walk away on a Friday evening & move the car early in the morning

Posted by on 17 Feb. 2024

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5 out of 5
Close to Salamanca and city. Great room at reasonable price.

Posted by on 10 Feb. 2024

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5 out of 5
The location of this hotel is perfect to explore Hobart. Staff are friendly and knowledgeable. The hotel is a modernised old building with the normal quirks of stairs and sloping floors but the views are great and access to a guest laundry is wonderful for the traveller.

Posted by on 8 Feb. 2024

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5 out of 5
.

Posted by on 27 Jan. 2024

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3 out of 5

Posted by on 7 Jan. 2024

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3 out of 5
located close to waterfront, Salamanca. Good places close by for dining.

Posted by on 1 Jan. 2024

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About the Customs House Hotel

Location 1 Murray Street, Hobart, TAS 7000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Tasmanian Transport Museum Station (9.6 km / 6 mi)

Room Amenities

Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Vue Bar - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Customs House Hobart
  • Customs House Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel Hobart
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.