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Customs House Hotel

2.5-star property
1 Murray Street, Hobart, TAS 1800 796 370
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4.4 out of 5
Excellent!
See all 290 wotif Reviews

"Great location, nice for the $$$ , Breakfast included a big bonus and very very nice " More

By a verified traveller on Tue 02 Aug 2022

Points Of Interest

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Hotel Description

Customs House Hotel puts you in the heart of Hobart, within steps of Parliament House and Brooke Street Pier. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant, and a bar/lounge.

The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch, and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

Sights within a 15-minute walk of this Hobart Central Business District hotel include Mona Ferry Terminal and Hobart Function and Conference Centre.

Queen Above Bar

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$139* Per night/room 18 Aug. - 19 Aug.

Superior King Standard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Waterfront King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterfront Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Customs House Hotel ratings based on 290 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Customs House Hotel

Everyone (150) Couples (108) Family (27)
5 out of 5
Great location, nice for the $$$ , Breakfast included a big bonus and very very nice

Posted by on 2 Aug. 2022

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5 out of 5
The room, the view and cost

Posted by on 20 Jun. 2022

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5 out of 5
Due to a QANTAS schduling delay, I was very late checking in (2230) . The Manager was very understanding and I was even shouted a complimentary drink before heading up to my room. I am happy to recommend this Hotel to friends ....... however I know that several of them would not appreciate the maze-like passageways leading to the rooms above the Mission to Seamen building. The breakfasts are absolutely first-class and set the visitor up for a busy day doing the tourist thing in Hobart. Staff are wonderful. 9.8/10

Posted by on 2 Jun. 2022

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5 out of 5
Perfect location, delicious breaky & very clean rooms :)

Posted by on 15 May 2022

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5 out of 5
Room was good size for 2 Adults & 2 Kids, food in restaurant was amazing

Posted by on 3 Aug. 2021

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2 out of 5

Posted by on 17 Jul. 2021

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4 out of 5
Great location for the waterfront

Posted by on 3 Jul. 2021

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4 out of 5
We were woken up very early by a truck emptying dust bins and traffic noise.

Posted by on 15 Jun. 2021

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5 out of 5
Beautiful old property in a great location. Staff were friendly and meals were superb.

Posted by on 8 Jun. 2021

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5 out of 5
Great location. Easy access to markets and waterfront.

Posted by on 3 Apr. 2021

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About the Customs House Hotel

Location 1 Murray Street, Hobart, TAS 7000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Tasmanian Transport Museum Station (9.6 km / 6 mi)

Room Amenities

Customs House Hotel offers 30 accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Vue Bar - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:30 PM
  • Sunday - Sunday: 7:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 7:30 PM
  • Sunday - Sunday: 7:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Customs House Hobart
  • Customs House Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel Hobart
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.