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4.4 out of 5

"Beautiful old building with very helpful staff & close to everything would definitely stay there again " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

Customs House Hotel places you in the center of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include a restaurant and in-room free WiFi.

TVs, coffee/tea makers, and hair dryers are featured in all 30 rooms. Additionally, refrigerators, desks, and free toiletries are available.

The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch, and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities.

Attractions within a 15-minute walk of this Hobart Central Business District hotel include Constitution Dock and Hobart Cruise Terminal.

Queen Above Bar

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$146* Per night/room 1 Jun. - 2 Jun.

Superior King Standard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Waterfront King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterfront Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Customs House Hotel ratings based on 289 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Customs House Hotel

Everyone (149) Couples (114) Family (25)
5 out of 5
Beautiful old building with very helpful staff & close to everything would definitely stay there again

Posted by on 11 Mar. 2020

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3 out of 5
Location fantastic, room was clean. Great parking nearby. Not enough storage. But out of 3 night stay was kept awake by loud music and drunken people til all hours. I stayed Friday and Saturday night these were awful but the Thursday was fine, so would suspect the rest of the week was fine.

Posted by on 3 Mar. 2020

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5 out of 5

Posted by on 27 Jan. 2020

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5 out of 5

Posted by on 7 Jan. 2020

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5 out of 5
Loved the old and the new put together and it is in such a great spot.

Posted by on 8 Dec. 2019

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4 out of 5
Lovely old building, great breakfast, location,location,location

Posted by on 26 Nov. 2019

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5 out of 5

Posted by on 24 Nov. 2019

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5 out of 5

Posted by on 9 Oct. 2019

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5 out of 5
Perfect location. Everything in walking distance. The room was extremely clean.

Posted by on 26 Sep. 2019

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5 out of 5
close proximity to all restaurants and bars etc.parking permits are a must and customs hotel had that organised for us on arrival

Posted by on 15 Aug. 2019

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About the Customs House Hotel

Location 1 Murray Street, Hobart, TAS 7000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Hobart, TAS (HBA-Hobart Intl.) (18.8 km / 11.7 mi)
  • Train station: Tasmanian Transport Museum Station (9.6 km / 6 mi)

Room Amenities

Customs House Hotel offers 30 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Vue Bar - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 5:00 PM
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation.

Please note that check-in is not possible after midnight.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 5:00 PM
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Customs House Hobart
  • Customs House Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel
  • Customs House Hotel Hobart
  • Customs House Hotel Hotel Hobart
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.