4.4 out of 5

"Excellent location, helpful staff. Would definitely come again " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Customs House Hotel places you in the centre of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include a restaurant and in-room free WiFi.

You can enjoy TVs, coffee/tea makers and hairdryers, featured in all 30 rooms. Fridges, phones and desks are also available.

The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities.

Attractions within a 15-minute walk of this Hobart Central Business District hotel include Constitution Dock and Hobart Cruise Terminal.

Double Room - Above Bar

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$128 per night

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Waterfront King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterfront Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Waterfront Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Customs House Hotel ratings based on 279 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Customs House Hotel

Everyone (145) Couples (109) Family (25)
5 out of 5
It’s position in Hobart can not be faulted. And it’s great staying at your own old pub.

Posted by on 3 Feb. 2019

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5 out of 5
Close to restaurants, city & water & everything thing else you'd want to visit in Hobart, it was brilliant.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Karen

Thank you for the great feedback. All the Best Customs House Hotel

4 out of 5
Great location, within easy walking distance to most Iconic Hobart spots.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Karen

Thank you for the feedback

4 out of 5

Posted by , from Brisbane on 13 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by karen

Thank you

3 out of 5
The hotel staff were excellent and went out of their way to assist. The only issues for us were:- *We had a water view at the front and at night there is a bright spot light over the road that shines directly into the room keeping it bright during the night. *The air-conditioning was ineffective and the room was quite warm.

Posted by , from Mornington, Vic. on 15 Nov. 2018

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Comment from Hotel Management

20 Nov. 2018 by karen

Hi You will be pleased to know that we have checked all air conditioners and found them to be working and in good order. It may have been on the wrong setting and staff could have helped with this. Thank you for your comments and we will endeavour to keep improving.

2 out of 5
Hotel was noisy. Had to look at three rooms before I accepted one. The rooms were all old with uncomfortable beds, and only one had a chair in it. The hotel had a band playing both nights and it was very loud.

Posted by , from Adelaide. on 14 Nov. 2018

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5 out of 5
Charming. Great breakfast. Noisy party goers though.

Posted by on 27 Oct. 2018

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3 out of 5
Ok but bed just so so step up to bathroom to high a bit over priced

Posted by on 18 Oct. 2018

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4 out of 5
Great location opposite the wharf. Room was comfortable and clean.

Posted by , from Adelaide SA on 14 Oct. 2018

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5 out of 5
Great proximity to wharf, Salamanca markets and CBD. Comfortable room and enjoyed the breakfasts and dinner in the restaurant.

Posted by on 29 Sep. 2018

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About the Customs House Hotel

Location 1 Murray Street, Hobart, TAS 7000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Hobart, TAS (HBA-Hobart Intl.) (18.8 km / 11.7 mi)
  • Train station: Tasmanian Transport Museum Station (9.5 km / 5.9 mi)
  • Parking:

Room Amenities

Customs House Hotel offers 30 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

Vue Bar – On-site bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7:00 AM-5:00 PM
If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation.

Please note that check-in is not possible after midnight.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 5:00 PM
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Customs House Hotel Hobart
  • Customs House Hotel
  • Customs House Hobart