Customs House Hotel

3.0 star property
Waterfront Hobart hotel in Hobart Central Business District with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Customs House Hotel

Marina
Superior Waterfront King Room | Terrace/patio
Front of property
Quadruple Room
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    2 min walk
  • Mona Ferry Terminal
    2 min walk
  • Hobart Function and Conference Centre
    3 min walk
  • Hobart, TAS (HBA-Hobart Intl.)
    15 min drive

Room options

Waterfront Studio Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Waterfront King Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Waterfront Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Queen Above Bar

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Waterfront King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Similar properties

About the area

Hobart

Customs House Hotel places you in the centre of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 3-property class Hobart Central Business District hotel include Constitution Dock and Hobart Cruise Terminal.

What's nearby

  • Salamanca Market - 4 min walk
  • Salamanca Place - 5 min walk
  • Constitution Dock - 6 min walk
  • Franklin Wharf - 7 min walk
  • Hobart Cruise Terminal - 11 min walk

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Waterfront Hobart hotel in Hobart Central Business District with free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

What is the cancellation policy at Customs House Hotel?

Customs House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Customs House Hotel?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Customs House Hotel on 4 Nov 2024 start from AU$305.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Customs House Hotel?

The closest beach to Customs House Hotel is Long Beach (3.8 km).

Is Customs House Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Customs House Hotel is a hit with families.

Does Customs House Hotel serve breakfast?

Yeah, free cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Customs House Hotel?

No, Customs House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Customs House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Customs House Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Customs House Hotel?

No, pets are not allowed.

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 757 reviews" "
Rating 8 - Good. 309 out of 757 reviews" "
Rating 6 - Okay. 83 out of 757 reviews" "
Rating 4 - Poor. 20 out of 757 reviews" "
Rating 2 - Terrible. 14 out of 757 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon, Surges Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Salamanca for eats and drinks. Felt safe with the only access to accommodation needing a pass card. Parking available within an easy walk for an extra cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Stayed 2 nights in Oct 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Ashirwad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convinient, clean, courteous Friendly staff, enjoyed!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was so convenient! . And the food fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and atmosphere. Complementary breakfast amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeem

Stayed 4 nights in Jul 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel.
It was lovely to be back at Customs House. it is very friendly hotel with fun quirky rooms, a great location and a very tasty breakfast included. Just be aware you sometimes need to carry your suitcase up some short stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-May, Wodonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lance, Vincentia

Stayed 1 night in Jun 2024

10/10 Excellent

Graziane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good and close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a convenient location. Staff were professional but very friendly. Restaurant food and service were very good.
Stayed 2 nights in May 2024

8/10 Good

Rayma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,breakfast; staff & location. Would certainly stay here again
Stayed 4 nights in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Greatly appreciated their help and support.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Staff & service, room comfort
Lovely hotel ruined by noise
Always, always read the lowest ratings first. Decent hotel but the location is the issue. Fine during the week but come the weekend evenings and the area turns into a rave party atmosphere. The Customs House hotels' bar downstairs plays thumping music to the wee hours and the drunken hoards from the bars and clubs in the area roam the streets as cars cruise around revving their engines. You wont sleep! This is all normal and has been going on for years. DONT stay here on the weekends if you want to enjoy your holiday.
tree blocking view
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
2 night stay central location close walking distance to Salamanca markets. Old style accommodation and bit of music noise before 11pm but not enough to keep awake or be an issue. Very good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully restored historic Hobart icon. Comfortable, clean room and close to the CBD and transportation.
Stayed 1 night in Apr 2024