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3.9 out of 5

"location great ease great needs more pillows in rooms " More

By a verified traveller on Mon 22 Jun 2020

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Hotel Description

A family-friendly stay in the heart of Hobart awaits you at Best Western Hobart. Within just a 15-minute stroll, you'll find Franklin Square and Theatre Royal. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

Cable TV, coffee/tea makers, and ceiling fans are featured in all 140 rooms. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Safes, hair dryers, and phones are also available.

The restaurant, Embers, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 1938 square feet (180 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Hobart Central Business District hotel include Parliament House and Salamanca Market.

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, Multiple Beds, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Hobart ratings based on 370 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Hobart

Everyone (292) Couples (33) Business (2) Students (2) Family (35)
4 out of 5

Posted by on 16 Oct. 2020

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Comment from Hotel Management

17 Oct. 2020 by Karen

Thank-you for staying with us, we appreciate your review.

4 out of 5

Posted by on 1 Oct. 2020

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3 Oct. 2020 by karen

Thank-you for staying with us, I am glad that you enjoyed your stay at the Hotel

4 out of 5
location great ease great needs more pillows in rooms

Posted by on 22 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Karen

Thank-you for staying with us, we appreciate your feedback. Take care and stay safe

3 out of 5
Very disappointed. Carpets throughout are old, stretched and stained. Tv point was loose hanging out of the wall so couldn’t get a signal, heater control covers broken and wouldn’t change desired temperature. Sliding doors are so old and corroded.

Posted by on 9 Jun. 2020

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Comment from Hotel Management

13 Jun. 2020 by Karen

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5

Posted by on 16 Mar. 2020

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20 Mar. 2020 by Karen

Thank-you for staying with us!

4 out of 5
We had two dinners at Best Western Hobart that were beautifully prepared and delicious. However, the cooked breakfast in the morning was woeful: tasteless and cold, the food being kept warm (or cold in our case) by candles under the food containers! The sausages in particular were awful, no flavour and not cooked properly. The bacon was cold and tough. Very disappointing.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Karen

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3 out of 5
Tea towel would have been good, so we could rinse cups between coffees

Posted by on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Karen

Thank-you for taking the time to complete a guest survey on your recent stay at the Hotel, we appreciate your feedback!

4 out of 5
I liked staying at the Best Western in Hobart, What I did not like,is that their was no Knife or one little plate in the draw, all their was 2 drinking glasses 2 mugs and teaspoons, 2 other glasses maybe for drinking alcohol. In the bathroom their was no shower caps, no hand held mirror also not sufficient soaps, only 2 tiny little one's

Posted by , from Victoria .Melbourne on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Karen

Thank you Christine for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Karen

Thank-you for staying with us

4 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Karen

Thank-you for staying with us!

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Best Western Hobart. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Hobart hotel.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Hobart Intl. Airport (HBA) (18.9 km / 11.7 mi)
  • Train station: Tasmanian Transport Museum Station (9.2 km / 5.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Best Western Hobart offers 140 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hobart hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Embers - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15.00 and AUD 28.00 per person (approximately)
  • Self parking fee: AUD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 65 (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hobart
  • Best Western Hotel Hobart
  • Hobart Best Western
  • BEST WESTERN Hobart Tasmania
  • Mercure Hobart Hotel Hobart
  • BEST WESTERN Hobart Hotel
  • Best Western Hobart Hotel
  • Best Western Hobart Hobart
  • Best Western Hobart Hotel Hobart

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.