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4.3 out of 5

"Our room was old and dated. Shower over old bath which had hair in it. We have stayed in renovated rooms before which are ok. Sorry but won’t be going ... " More

By a verified traveller on Mon 31 Jul 2023

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Budget Triple Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$131* Per night/room 6 Oct. - 7 Oct.

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Black Buffalo Hotel ratings based on 456 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Black Buffalo Hotel

Everyone (262) Couples (117) Students (2) Family (71)
3 out of 5

Posted by on 13 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Sara

Thank you ! :)

3 out of 5
Our room was old and dated. Shower over old bath which had hair in it. We have stayed in renovated rooms before which are ok. Sorry but won’t be going back. Restaurant used to be packed but after eating there I can understand why it wasn’t.

Posted by on 31 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Black Buffalo

Hi there,Sorry about your experience.The rooms are slightly older and this is why we keep the price below other rooms and hotel rates.Did you speak to anyone in regards to the hair found as we could have fixed the problem immediately.Winter is usually a quite time, Did you dine in the restuarant if so was there a problem with the meal you had.Thankyou for your feedback and i ahve passed on the appropriate staff.

5 out of 5

Posted by on 5 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Black Buffalo

Thankyou for your feedback review

5 out of 5
.

Posted by on 30 May 2023

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Comment from Hotel Management

2 Jun. 2023 by Black Buffalo

Thankyou for your Feedback it is appreciated

5 out of 5
It’s was clean beds are comfy easy parking value for money our dinner was amazing thanks will definitely be back

Posted by on 14 May 2023

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Comment from Hotel Management

15 May 2023 by Black Buffalo

Thats great thankyou for your lovely feedback

4 out of 5
Very disappointed to find in the morning we didn’t have a hair dryer ☹️

Posted by on 29 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by Black Buffalo

Hi John,We do have Hairdryers on request with all staff as we have had multiple hairdryers stolen in the last months and we have had to take the remainder out of the rooms.

5 out of 5
The apartment was spacious and nicely decorated. The bathroom fan went continuously, which might make it hard for some guests to sleep.

Posted by on 26 Apr. 2023

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Comment from Hotel Management

28 Apr. 2023 by Black Buffalo

Thankyou for your feedback

5 out of 5
great location, beautiful crisp bed linen, beautiful soft towells. wonderful staff

Posted by on 17 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Black Buffalo

Thankyou for your lovely review.

1 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

15 May 2023 by Black Buffalo

I am sorry you gave us a 1 with no information.

5 out of 5
Comfortable, clean, friendly. My hotel of choice.

Posted by on 6 Apr. 2023

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Comment from Hotel Management

6 Apr. 2023 by Black Buffalo

Thank you for the great feedback.Looking forward to having you back again.

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.