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4.5 out of 5

"Great apartment, with great views with just a short walk to the cbd. Apartment had everything you needed, and was very spacious. " More

By a verified traveller on Tue 12 Jun 2018

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Hotel Description

At Rainbow Bay Resort you'll be within just a 10-minute stroll of popular attractions like Snapper Rocks and Coolangatta Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features a TV with cable channels, along with free WiFi, a furnished balcony or patio and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A phone and an iron/ironing board are also available.

Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas, concierge services and a library. There's also the convenience of free self parking.

Within a 20-minute walk of this 4-star Coolangatta property, attractions include Kirra Beach and Greenmount Beach.

1 Bedroom, Kitchen, Non Smoking (Partial Ocean View) – 7 Nights

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom, Kitchen, Non Smoking (Ocean Views) – 5 Nights

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom, Kitchen, Non Smoking – 3 Nights

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Suite, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom, Kitchen, Non Smoking (Partial Ocean View) – 5 Nights

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom, Kitchen, Non Smoking, (Partial Ocean View) – 5 Nights

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Rainbow Bay Resort ratings based on 65 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rainbow Bay Resort

Everyone (21) Couples (17) Family (27)
5 out of 5
Very handy position for lots of walks and amenities.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Susan & Shane

We are happy you enjoyed your stay

3 out of 5

A beautiful location let down by the apartment.

The apartment was spacious with a lovely view and outdoor verandah, but the owners badly need to renovate and modernize it. It doesn't appear to have had anything done since it was built. The worst thing was it wasn't clean! I wanted to leave straight away. I was up till midnight cleaning things - fridge, dishes, dishwasher, (full of food scraps), floor. I left enough to show the managers in the morning. They were most apologetic & upset as in the yr they had been there this was the 3rd set of cleaners they were on.. While we were out they came in & cleaned the apartment for us, and bought new cleaning equipment for the apartment, including vacuum cleaner. Shane and Sue were so helpful and caring. The perfect people to manage such a place, but they were badly let down by the apartment owners who should not rent it out till they renovate & modernise it, and the cleaners who seem to have only changed the sheets.

Posted by on 2 Sep. 2018

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Comment from Hotel Management

16 Sep. 2018 by Management

Thank you for your feedback, systems have been put in place to rectify these problems to make sure this doesn't happen again.

4 out of 5

Lovely apartment in a great location.

Great apartment, with great views with just a short walk to the cbd. Apartment had everything you needed, and was very spacious.

Posted by , from sunshine coast on 12 Jun. 2018

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Comment from Hotel Management

6 Aug. 2018 by Shane & Susan

We are really happy you enjoyed your stay

5 out of 5
Great location and place to stay Will be back Thank you

Posted by on 6 Apr. 2018

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Comment from Hotel Management

4 May 2018 by Susan

We are so glad you enjoyed your stay. Shane & Susan

1 out of 5

this is my worst trip in my life

Pros: none
Cons: too much
Location: new year fire works can see four times
1,When I just went in the hotel the sits are sandy very much and the room get really bad smell 2, The furniture is vey old and fade, 3,The dishwasher powder just provide one and some plate not clean. 4,The toilet paper is not provided. 5, We stay in the hotel 7days, no one go in the room to clean and change the sheet and bedclothes, no one doing any cleaning job for the room. 6, The fire door was locked all the time, we can not use any key provided by the hotel to open it. if any thing happened it will be dissolving. 7, The washing machine is very duty on the top of inside.

Posted by , from Sydney on 2 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Susan

Hello Dr Xuefeng, Before making any bookings in the future you need to be very specific in what type of Hotel you are looking for. We are Holiday self contained apartments, not a fully serviced hotel , there is a difference. If you leave all of your hotel rooms in the state that you left ours you will not be welcome back in many.

5 out of 5

Great Hotel

Excellent location with very friendly helpful staff

Posted by , from New Zealand on 23 Aug. 2017

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Comment from Hotel Management

27 Aug. 2017 by Suse

Thank you for your feedback, we are really happy you enjoyed your stay. Thank you Shane & Susan

5 out of 5

Pleasant place to stay

Pros: Cleanliness.
Cons: We would have liked to be placed on higher floors as there was some noise from the streets at night.
Location: Close to the beach and eateries. Shopping is very convenient too.
We stayed 6 nights here . The place is close to the beach but it is up the hill so might not be suitable for older people. The unit is very clean and staff is very nice. It is a pleasant stay.

Posted by , from Brisbane & Melbourne on 15 Mar. 2017

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Comment from Hotel Management

18 Mar. 2017 by Greg and Felicity

Thank you for your great review. The Resort is located up the hill and away from the noise of Coolangatta. We have a back entrance to the Resort onto Eden avenue which is flat and easier for our older guests. We enjoyed having you to stay and look forward to seeing you again on your next holiday.

3 out of 5

Close to the beach

We stayed on the ground floor the room was comfortable, but the beds were really uncomfortable. The main bedrooms window was right on the doorway to the pool so we needed to shut the window so you couldn't hear anyone or them see in, therefore the room was hot and the air con didn't reach the room. Wasn't very private and when the 9am check out came the door was opened by either cleaners or management which I thought was rude. Luckily we were dressed and ready to walk out.

Posted by , from Brisbane on 27 Feb. 2017

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Comment from Hotel Management

2 Mar. 2017 by Felicity

Your review is disappointing as we have just had the beds replaced in your apartment with quality bedding.The check out is 9am however this is always negotiable. Neither the management or cleaning staff would need to enter your room at 9am. Perhaps a longer stay on a high floor next time would help you to enjoy your experience a little better. All you need to do is ask. Greg and Felicity

5 out of 5

Fantastic. Reliable, easy, everything in order.

Owners very helpful and friendly, room absolutely clean, and many more facilities in the room than we expected. Great location, all the little extra things thought of - cinema schedule in the lift, trolley for transporting bags, surf board lockers, the little things add up to a very good experience.

Posted by on 3 Feb. 2017

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Comment from Hotel Management

6 Feb. 2017 by Greg and Felicity

We are so happy that you enjoyed your stay at the Resort. It is reward enough to receive such a positive review. We look forward to seeing you back again soon.

5 out of 5
Great position Helpful manager and friendly Room spotless

Posted by on 18 Dec. 2016

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Comment from Hotel Management

27 Dec. 2016 by Greg and Felicity

Thank you for your fantastic review. We hope to see you back again soon. It is great to have so many guests enjoying their stay at the Resort and wanting to return.

Property Features

Rainbow Bay Resort offers its guests an outdoor pool, a spa tub, and a sauna. WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at Rainbow Bay Resort. Free self parking is available. This 4-star Coolangatta apartment is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 8 levels
  • Built in 1989
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Rainbow Bay Resort offers 20 forms of accommodation with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower. This Coolangatta apartment provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5 PM
  • Saturday-Saturday: 9:30 AM-1:30 PM

Reception hours vary. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 9:30 AM - 1:30 PM

Check-out

  • Check-out by 9 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 180.0 per week.
  • Cribs (infant beds) are available for AUD 8.00 per night.

Pets

  • No pets allowed

Policies

For stays exceeding 8 nights, fresh linens will be delivered halfway through the stay. For stays of 14 nights or more, the apartment will be serviced after 1 week alternating with fresh linens the next week. For stays less than 8 nights, the apartment will not be serviced. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 8.00 per night
  • Rollaway bed fee: AUD 180.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rainbow Bay Resort Coolangatta
  • Rainbow Bay Resort
  • Rainbow Bay Coolangatta
  • Rainbow Bay Resort Apartment
  • Rainbow Bay Resort Coolangatta
  • Rainbow Bay Resort Apartment Coolangatta
url importing https://www.wotif.com/Coolangatta-Hotels-Rainbow-Bay-Resort.h9623808-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.