4.3 out of 5

"Very comfortable but wifi not the best.friendly and helpful staff.easy walk to centre of Surfers " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

At Palazzo Colonnades you'll be within a short 5-minute stroll of popular places like Surfers Paradise Beach and SkyPoint Observation Deck. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A hairdryer, an iron/ironing board, and free toiletries are also available.

Enjoy the fitness centre, sauna, and pool loungers. Added amenities include free WiFi in public areas, a games room, and a garden. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4-star Surfers Paradise property include Cavill Avenue and Chevron Renaissance.

One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$195 per night

2 Bedroom Ground Floor Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One + Bedroom Superior Apartment

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Palazzo Colonnades ratings based on 295 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Colonnades

Everyone (177) Business (1) Couples (51) Family (66)
5 out of 5
Honoured our all requests on accomodation & amenities Communication is very simple & easy Close to the beach

Posted by on 31 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Tash

Thank you for your feedback. We hope to see you again. Kind Regards, Natasha

5 out of 5

Posted by on 26 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Corey

Thank you so much for your feeback. Hopefully we will see you again in the near future. Kind regards, Corey

5 out of 5
Proximity to the beach 10 min walk, and shopping you catch the tram right in front of the hotel it’s too stops away from surfe mall big shopping.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Corey

Thank you so much for your feedback. We hope to see you again in the near future at Palazzo Colonnades. Kind regards.

3 out of 5
Unlimited internet like other apartments has not happy with that

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Tash

Thank you for your feedback. Kind Regards, Natasha

5 out of 5
I really enjoyed my stay here. Staff were friendly, room was spacious, bed was just right and the pool was perfect for the hot days

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Tash

Thank you for your feedback. We hope to see you again soon. Kind Regards, Natasha

1 out of 5

Posted by on 17 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Jess

Hi Thank you for the feedback. We hope you enjoyed your stay with us and that we will see you again in the near future. We will address the issues you had directly. Kind Regards, Jess

5 out of 5
Good parking, great locations from all the shops, and beach. And affordable. 👍👌

Posted by on 17 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Jess

Hi Thank you for the feedback. We hope you enjoyed your stay with us and that we will see you again in the near future. Kind Regards, Jess

4 out of 5
Great friendly staff but out dated furniture and fittings

Posted by on 13 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Jess

Hi Thank you for your feedback. We hope you enjoyed your stay with us and we look forward to your next visit. Kind Regards, Jess

5 out of 5
I did not expect such a large apartment with such a nice view ! Staff was very welcoming, helpful and friendly The place is very quiet and conveniently located. The beach is across the street and the G:Link tram stops at the door. Very nice experience, I sure will stay again. Thank you!

Posted by on 12 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Jess

Hi Thank you for taking the time to give us feedback, we appreciate it. We hope you enjoyed your stay with us and we look forward to your next visit. Kind Regards, Jess

3 out of 5
Property was ok but the hallways stunk like cigarette on the level we were staying. The throw rugs on the spare bed looked very old and festy and need replacing. Not pleasant to sleep under. But kids enjoyed pool. Gym needs aircon and an upgrade.

Posted by on 10 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Tash

Thank you for your valuable feedback. Kind Regards, Tash

Property Features

Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at Palazzo Colonnades. Free self parking is available. This 4-star Surfers Paradise apartment is smoke free.

  • 41 guestrooms or units
  • 10 levels
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (21.1 km / 13.1 mi)
  • Parking: Free self parking

Room Amenities

Palazzo Colonnades offers 41 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise