4.4 out of 5

"Unpleasant stay in 1 bedroom apartment 304. It's called a superior room because a new carpet and certains.Bur air-conditioning is not working, dishwa ... " More

By a verified traveller on Tue 10 Oct 2017

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Hotel Description

At Palazzo Colonnades you'll be within just a 15-minute stroll of popular places like Surfers Paradise Beach and Cavill Avenue. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

LCD TVs with cable channels are featured in all 41 apartments, and you can enjoy free WiFi, balconies, and hairdryers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Irons/ironing boards and free toiletries are also available.

Enjoy the fitness centre, sauna, and pool loungers. Added amenities include free WiFi in public areas, a games room, and a garden. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Surfers Paradise property, attractions include Sea World and Warner Bros. Movie World.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$178 per night

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One + Bedroom Superior Apartment

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Two Bedroom Superior Apartment

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Palazzo Colonnades ratings based on 229 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Appartments are different.

Unpleasant stay in 1 bedroom apartment 304. It's called a superior room because a new carpet and certains.Bur air-conditioning is not working, dishwasher doesn't do a job and drier is not working properly as well. There is no view, facing neighbour's building and noisy. Also we stayed in room 706, also 1 bedroom +sofa room. We were happy staying there. The appartament is big, with a good view and quiet, and cheaper. A basement's clearance is 2.3 m which is good for Serfers paradise (most of hotels has 1.9m only) but is not allow us to enter on 4x4 car with roof rack on the top. Hotel staff is friendly and understand all issues, they can do a discount if equipment doesn't work.

Posted by , from Amsterdam on 10 Oct 2017

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2 out of 5
Cons: Pool and Spa. The room could have been cleaned by owner and the lounge coujld be changed.
Location: Surfers Paradise, beach, Broadbeach, The Star Casino, Shops nearby
Bad Factors- Pool needs attention there is no proper access to pool. and Spa. I have a bad knee and could not get into pool. It would not be health and Safety compliant. The room had Dusty mildew stuff all over the roof. The skirting boards were dirty. The lounge was old and low could not get up out of it . It was very uncomfortable. We did not get Foxtel until the middle of the week as we could not find it on the remote. reception helped when asked. Good factors - the linen, kitchen and bathroom were clean and tidy. The tram stopped outside of the unit. I will not stay here again.

Posted by on 26 Sep 2017

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2 out of 5

Good location but hotel is old and tired

The hotel suited us well in terms of location. The rooms were very old and tired (one seemed to have been more recently done up than the other). The cutlery, plates etc in the room were filthy and seemed to have been put away dirty by the last guests and not checked. There is no person on reception on the weekends!? So we couldn't get wifi or a towel to use at the pool. There is literally no-one at all around for anything! The rooms were not serviced during the 5 days we were there and at the end of the stay we got a note to say we were expected to clean the room or face additional charges. This felt pretty rude given the state of the room when we arrived.

Posted by , from Sydney on 20 Sep 2017

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5 out of 5

Central stay

Was a good place everything needed in a two bedroom unit. Tram close by and an easy walk to beach or cavill mall.

Posted by , from melbourne on 18 Sep 2017

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4 out of 5


Pros: everything
Cons: all was good
Location: the beach public transport
We really enjoyed the Palazzo Collonades becase of the location, close to the beach and transport also cavil ave. The staff are great also the facilities

Posted by , from drysdale vic on 13 Sep 2017

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4 out of 5
Excellent, exactly what we hoped for. Close to all the places we wanted to go at the gold coast. Great staff and facilities and fantastic price

Posted by on 2 Sep 2017

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5 out of 5

Great position Great Staff

Situated close to surfers paradise but not too close which is good for families. Staff were so friendly and helpful. . Relaxing environment, beautiful pool and other facilities. . Tram at front door and water views from front and back balcony. Great for Kids..

Posted by on 29 Aug 2017

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5 out of 5

Conveniently located and well priced.

Pros: This is a great place to stay. Close to trams, and close walking distance to Cavill Ave. Nice friendly staff. Reasonably priced.
Cons: Happy with everything.
Location: Jet skiing, swimming, surfing,
Surfers Paradise is a great place to stay. Plenty of attractions to see and do. Many varied restaurants.

Posted by , from Adelaide. on 24 Aug 2017

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3 out of 5

Good Location, good value for money.

Good location, apartment a bit old and not very clean. Best price in the area though! Hi Not easy to get out from the parking into the road.

Posted by , from Sydney on 23 Aug 2017

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5 out of 5

Comfortable and incredibly handy location.

Pros: The rooms are comfortable, spacious and tastefully laid out. They are also properly equipped for a lengthy stay.
Cons: Not really.
Location: The location is within 100m of a Gold Coast light rail stop and is also within easy walking distance of the main part of the city, No car is needed.
It provides very good accommodation with a super convenient location which combines to a make for a very enjoyable stay. The room rates are also reasonable.

Posted by , from NSW on 23 Aug 2017

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Property Features

Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at Palazzo Colonnades. Free self parking is available.

  • 41 guestrooms or units
  • 10 levels
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Gold Coast, QLD (OOL-Coolangatta) (21.1 km / 13.1 mi)
  • Parking: Free self parking

Room Amenities

Palazzo Colonnades offers 41 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. Accommodation at this 4-star apartment has kitchens with full-sized refrigerators/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with Cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.


  • No pets allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise