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4.3 out of 5

"Well priced and cosy. Did notice that vending machine near gym/pool area was inaccessible after 9pm, after this we made sure we had sufficient snacks ... " More

By a verified traveller on Thu 06 May 2021

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Palazzo Colonnades. Within a 5-minute stroll you'll find Surfers Paradise Beach and Cavill Avenue within a 15-minute walk. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available.

Enjoy the fitness center, sauna, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Surfers Paradise property, you'll be 2.2 km (1.4 mi) from Gold Coast Convention and Exhibition Centre and 2.9 km (1.8 mi) from The Star Gold Coast.

One Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 12 May - 13 May

Two Bedroom Apartment - Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Standard Apartment with Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Superior Apartment with Sofa Bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Palazzo Colonnades ratings based on 337 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Colonnades

Everyone (194) Couples (62) Business (1) Family (82)
5 out of 5
Well priced and cosy. Did notice that vending machine near gym/pool area was inaccessible after 9pm, after this we made sure we had sufficient snacks. My partner had a blood nose and staff were happy to assist any way possible. Will definitely stay again.

Posted by on 6 May 2021

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Comment from Hotel Management

7 May 2021 by Sandy

Thankyou for your review and feedback on the snacks location near the gym. There is another snack machine in the basement carpark near lift that is accessible after hours for next time. We hope you had a safe trip back. Sandy

4 out of 5
I like the area cause i can walk right around the beach area

Posted by on 30 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Jess

Hi, thank you for your feedback. We are glad to see you have enjoyed your stay with us and we hope to see you again soon. Take care and stay safe.

4 out of 5

Posted by on 3 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Jess

Hi, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon. Take care and stay safe.

5 out of 5
Close to everything. Main thing public transport just in front of hotel.

Posted by on 30 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Jess

Hi, thank you for feedback. We hope you enjoyed your stay us and we look forward to your next visit. Take care and stay safe.

5 out of 5
We loved the staff and of course the amenities. The staff were welcoming and very helpful. Nothing seemed to hard for them, any question or help we needed was met with a smile and friendliness'. All in all we had a very enjoyable stay and would heartily recommend Palazzo Colonnades to anyone looking for accommodation on the Gold Coast .

Posted by on 16 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by Management

Hi, thank you for your feedback. We are glad to see you have enjoyed your stay with us and we hope you visit again soon. Take care

4 out of 5
Hood facilities and value for money. Clean and tidy and staff friendly

Posted by on 2 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Management

Hi, thank you for your feedback. We hope you enjoyed your stay with us. Take care and stay safe.

5 out of 5
Great location. Walking distance to most places..tidy and clean.

Posted by on 2 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Management

Hi, thank you for your feedback. We hope you enjoyed your stay with us. Take care and stay safe.

5 out of 5
Pool and spa were awesome, and games room (paid) in basement gave us some fun Staff at Front Desk were excellent: Friendly, accommodating and extremely helpful Great location - apartment was quite compact, but had all the essentials

Posted by on 14 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by Jess

Hi, thank you for your feedback. We are glad to see you have enjoyed your stay with us and we hope to see you again soon. Take care and stay safe.

4 out of 5

Posted by on 3 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by Jess

Hi, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon. Take care and stay safe.

4 out of 5
Great parking, good location, quiet area, beautiful pool.

Posted by , from Brisbane on 2 Jan. 2021

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Comment from Hotel Management

2 Jan. 2021 by Jess

Hi Christine, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon. Take care and stay safe.

Property Features

Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Palazzo Colonnades. Self parking is free. This 4-star Gold Coast apartment is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 10 levels
  • Built in 2000
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (27.8 km / 17.3 mi)
  • Metro station: Florida Gardens station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Colonnades
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Apartment Surfers Paradise

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.