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Palazzo Colonnades

4-star property
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD 1800 796 370
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4.3 out of 5
Very good!
See all 399 wotif Reviews

"Complimentary snacks and alcohol on arrival was cool, large space in all rooms as well as 2 toilets. Everything kitchen-wise supplied. Excellent locat ... " More

By a verified traveller on Tue 19 Sep 2023

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Palazzo Colonnades. Within just a 15-minute stroll, you'll find Surfers Paradise Beach and Cavill Avenue. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, a balcony, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

Enjoy the gym, sauna, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Surfers Paradise aparthotel, you'll be 2.2 km (1.4 mi) from Gold Coast Convention and Exhibition Centre and 2.6 km (1.6 mi) from The Star Gold Coast.

One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$176* Per night/room 17 Oct. - 18 Oct.

Two Bedroom Apartment - Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Standard Apartment with Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Palazzo Colonnades ratings based on 399 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Colonnades

Everyone (214) Couples (79) Business (1) Family (101)
4 out of 5
Complimentary snacks and alcohol on arrival was cool, large space in all rooms as well as 2 toilets. Everything kitchen-wise supplied. Excellent location. Hyundai tv was garbage and internet was worse, only used before bedtime but still. The tram was very noisy, not the hotels fault really I know but maybe thicker glass is needed, single beds are way too short.

Posted by on 19 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Alena

Dear Ryan, thank you so much for your review. We have noted your comments and attempt to resolve the TV issues as soon as possible. Thank you. Palazzo Colonnades.

3 out of 5

Posted by on 4 Jul. 2023

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Comment from Hotel Management

5 Jul. 2023 by Jess

Hi Karen, thank you for your feedback. We hope you enjoyed your stay with us.

4 out of 5
We stayed in room 806. It was comfortable for three of us, my husband, myself and our 17 year old daughter. It served the purpose for what we wanted although the unit needed a good deep clean and a make over. The shower pressure was terrible and fitted sheets on the beds instead of a flat sheet would have been more comfortable. The pool was a good size and very clean as were the other amenities. The ladies at the front desk were very nice and helpful. Parking was excellent and the tram stop out the front was very convenient. If the place could have a deep clean and a revamp it would definitely tick all the boxes.

Posted by on 4 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Jess

Hi Heath, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon.

4 out of 5
Easy access, close to lots of great places. Loved sauna pool and spa. Great value. Comfy 2br unit. QBed a little old and firm but slept well. Toilet paper is terrible, recommend motel swap brand , and guest byo.

Posted by on 4 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Jess

Hi Lisa, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon.

3 out of 5
Good communication direction when checking in after hour.

Posted by on 1 Jul. 2023

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Comment from Hotel Management

2 Jul. 2023 by Jess

Hi Vannary, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

4 out of 5

Posted by on 23 Jun. 2023

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Comment from Hotel Management

25 Jun. 2023 by Jess

Hi Michael, thank you for your feedback. We hope you enjoyed your stay with us.

3 out of 5
they empty the skip bin at arpund 5:15 am every morning the noise wackes you up other than that clean Aswesome staff

Posted by on 21 Jun. 2023

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Comment from Hotel Management

22 Jun. 2023 by Jess

Hi Trevor, thank you for your feedback. We hope you enjoyed your stay with us.

3 out of 5
The property offer a free secure parking inside the building which is most important thing when you coming by car. The area also close by to the beach and main district of surfers paradise. However the interior inside the unit is quite old. When you arrive late you need to check in by calling someone over the phone and they will put you on the queue. Its annoying when they ask to pay bond deposit by providing all your card details on the phone. They could have asked in the morning when the reception open

Posted by on 14 Jun. 2023

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Comment from Hotel Management

14 Jun. 2023 by Jess

Hi Ronaldi, thank you for your feedback. We will address these issues directly. We hope you enjoyed your stay with us.

5 out of 5

Posted by on 14 Jun. 2023

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Comment from Hotel Management

4 Jul. 2023 by Jess

Hi Simon, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon.

5 out of 5
Good location, access to trams

Posted by on 7 Jun. 2023

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Comment from Hotel Management

7 Jun. 2023 by Jess

Hi Peter, thank you for your feedback. We are glad to hear that you enjoyed your stay with us and we hope to see you again soon.

About the Palazzo Colonnades

Location 2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD 4217

Property Features

Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Palazzo Colonnades. Self parking is free. This 4-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 10 levels
  • Built in 2000
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Florida Gardens station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Colonnades
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Aparthotel
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Aparthotel Surfers Paradise

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.