4.3 out of 5

"Very comfortable but wifi not the best.friendly and helpful staff.easy walk to centre of Surfers " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

At Palazzo Colonnades you'll be within just a 5-minute stroll of Surfers Paradise Beach and within 15 minutes of Cavill Avenue. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the fitness centre, sauna, and pool loungers. Added amenities include free WiFi in public areas, a games room, and a garden. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Surfers Paradise property, attractions include Sea World and Warner Bros. Movie World.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$195 per night

2 Bedroom Ground Floor Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One + Bedroom Superior Apartment

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Superior Apartment

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Palazzo Colonnades ratings based on 282 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Colonnades

Everyone (170) Business (1) Couples (51) Family (59)
4 out of 5

Posted by on 16 Nov 2018

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17 Nov 2018 by Jess

Hi Thank you for your feedback. We hope you enjoyed your stay with us. Kind Regards, Jess

4 out of 5
Well located, nice place to stay, affordable prices. But the only issue I've got was the soap dish in our apartment was broken. Lucky we did not suffer any accidents.

Posted by on 6 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Jess

Hi Thank you for your feedback. We hope you enjoyed your stay with us and we will address the issue of the soap dish. We hope to see you again in the near future. Kind Regards, Jess

5 out of 5
We both enjoyed the lovely pool, the very nice breakfasts and the location was perfect for us.

Posted by on 5 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Tash

Hi, thank you for your feedback. We hope to see you again soon. Kind Regards, Tash

4 out of 5
The price was amazing but the room was quite small and somewhat dated. There was also bird poop on one of the paintings inside! For the price it was fine but I would have been annoyed if I paid more.

Posted by on 30 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Jess

Hi Thank you for your feedback. We will address these issues directly. We hope you enjoyed your stay with us. Kind Regards, Jess

2 out of 5
The property manager was very rude and difficult to deal with, which was a shame as we enjoyed our stay otherwise.

Posted by , from Gold Coast on 26 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Jess

Hi Thank you for your feedback. We will address these issues directly.

5 out of 5

Posted by on 22 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Tash

Hi Thank you for your valuable feedback. We hope you enjoyed your stay with us and we hope to see you again in the near future. Kind Regards, Tash

5 out of 5
Spacious clean apartment that was well maintained. Love the beautiful pool and spa. And the fact that there was a sauna and games room too. Very close to the beach and to restaurants and shopping, but far enough away to not be too noisy at night. Highly recommend!

Posted by , from Brisbane on 2 Oct 2018

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Comment from Hotel Management

2 Oct 2018 by Jess

Hi Sophia Thank you so much for your feedback. We are glad that you have enjoyed your stay with us. We look forward to your next visit. Kind Regards, Jess

3 out of 5
Great location. Easy walk to Cavel Avenue. Reception was very friendly and helpful. Unit was not very clean. Unit was very noisy if you left the doors open.

Posted by on 26 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Jess

Hi Thank you for your valuable feedback. We are glad to hear that you did enjoy your stay with us and we will address the issue you have noted directly. We hope to see you again in the near future. Kind Regards, Jess

3 out of 5
East and west balcony, clean yet aged room. Old mattress, pool and spa okay.

Posted by on 23 Sep 2018

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Comment from Hotel Management

25 Sep 2018 by Palazzo Colonnades

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Good clean basic accommodation within comfortable walking distance to central Surfers plus an added bonus of the tram line just about outside the front door.

Posted by , from Auckland NZ on 16 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by Jess

Hi Baker Thank you for your valuable feedback. We are glad to hear that you have enjoyed your stay with us. We look forward to your next visit. Kind Regards, Jess

Property Features

Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at Palazzo Colonnades. Free self parking is available.

  • 41 guestrooms or units
  • 10 levels
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (21.1 km / 13.1 mi)
  • Parking: Free self parking

Room Amenities

Palazzo Colonnades offers 41 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise