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4.3 out of 5

"Unit was clean and tidy. Great position witb amazing views up to Surfers Paradise. Pool was good and indoor pool warm. " More

By a verified traveller on Sun 05 Jul 2020

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Hotel Description

At Pacific Regis Apartments you'll be within just a 15-minute stroll of Burleigh Beach and Burleigh Head National Park. Highlights at this beach hotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy flat-screen TVs with satellite channels, and all 27 individually decorated rooms feature washers/dryers, free WiFi, and furnished balconies. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Living rooms, dining areas, and free international calls are also available. Weekly housekeeping is available.

Enjoy access to 2 outdoor tennis courts along with a fitness center and a spa tub. Additionally, you'll find free WiFi in public areas, a sauna, and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Burleigh Heads hotel include David Fleay Wildlife Park and Currumbin Wildlife Sanctuary.

Premium Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pacific Regis Apartments ratings based on 120 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Regis Apartments

Everyone (71) Couples (10) Family (41)
5 out of 5
Unit was clean and tidy. Great position witb amazing views up to Surfers Paradise. Pool was good and indoor pool warm.

Posted by , from Brisbane on 5 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Rick

Dear Matt, thanks for the great feedback we do really appreciate hearing back from our guests. Kind REgards, Rick and the Team

4 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Rick

Thank you for your review.

4 out of 5

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Tamara Kosloff

Thank you for taking the time to post a review

4 out of 5
........................................................

Posted by on 18 Oct. 2019

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Comment from Hotel Management

29 Nov. 2019 by Tamara Kosloff

Thank you for taking the time to post a review

1 out of 5
The property had renovations happening in one of units, drilling and banging the entire time we were there, you couldn't even sit in the room. There was no notice that this would be happening when we booked, we wouldn't have stayed there! Every guest we spoke to had complained. The manger was rude, dishonest and tried to play the victim card. The most unprofessional manager we have ever come across.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Tamara Kosloff

As you have posted Anonymously we are unable to address your accusations as we don't know the dates that you stayed, the room that you stayed in or how long you stayed. You are more than welcome to provide these details so we have the opportunity to respond with all the facts rather than posting unsubstantiated personal attacks, hiding behind a keyboard, as you have done.

4 out of 5
Close to the beach and great to watch the sun rise from the Balcony

Posted by on 7 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Tamara Kosloff

Thank you, Anonymous, for taking the time to submit a review. We are very happy that you were able to take full advantage of our wonderful location and views. We look forward to welcoming you again soon

4 out of 5
Not prepared for colder weather as in blankets and not enough pillows

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Tammy

Thank you for your review. Extra blankets and pillows are stored within the unit and are also available upon request if required.

5 out of 5
Apartment was very nice and very central to everything

Posted by on 1 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Tamara Kosloff

Thank you so much for taking the time to write such a great review. We are very glad that you were able to take full advantage of our excellent location. We look forward to seeing you again.

5 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

13 May 2019 by Tammy

Thank- you for your fabulous review. We are very happy that you enjoyed your stay at Pacific Regis.

4 out of 5

Posted by on 18 Apr. 2019

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Comment from Hotel Management

13 May 2019 by Tammy

Thank you for taking the time to leave such a great review. We really appreciate it and we are very glad that you enjoyed your experience at Pacific Regis.

Property Features

Pacific Regis Apartments offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a spa tub. Public spaces have free WiFi. A fitness center, a sauna, and a terrace are also featured at the business-friendly Pacific Regis Apartments. This 3.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 15 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Coolangatta Airport (OOL) (14.8 km / 9.2 mi)
  • Train station: Varsity Lakes Station (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pacific Regis Apartments offers 27 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. 48-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Pacific Regis Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Regis Apartments Burleigh Heads
  • Pacific Regis Apartments
  • Pacific Regis Burleigh Heads
  • Pacific Regis
  • Pacific Regis Apartments Hotel
  • Pacific Regis Apartments Burleigh Heads
  • Pacific Regis Apartments Hotel Burleigh Heads

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.