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4.2 out of 5

"Great Location and easy to get around. All facilities needed to relax and enjoy with the whole family. " More

By a verified traveller on Sun 24 Oct 2021

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Hotel Description

At Pacific Regis Apartments you'll be within just a 15-minute stroll of Burleigh Beach and Burleigh Head National Park. Highlights at this beach hotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy flat-screen TVs with satellite channels, and all 27 individually decorated rooms feature washers/dryers, furnished balconies, and living rooms. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Dining areas, free international calls, and free long-distance calls are also available. Weekly housekeeping is available.

Enjoy access to 2 outdoor tennis courts along with a gym and a spa tub. Additionally, you'll find free WiFi in public areas, a sauna, and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Burleigh Heads hotel include David Fleay Wildlife Park and Pacific Fair Shopping Centre.

Premium Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staycation Offer - Two-Bedroom Beachfront Apartment with 11am Check-Out

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pacific Regis Apartments ratings based on 125 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Regis Apartments

Everyone (76) Couples (8) Family (45)
5 out of 5
Great Location and easy to get around. All facilities needed to relax and enjoy with the whole family.

Posted by on 24 Oct. 2021

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3 out of 5
This property is in a great location, close to shops, restaurants and the beach is right across the road. However, the wifi was terrible and that’s only if you could actually get onto it. The staff were unhelpful with the wifi too. They also didn’t help my daughter retrieve something she left behind in the room and wanted back. They didn’t follow up and really couldn’t care. We did have a great stay but I think that was purely because of where this property is located.

Posted by on 29 Sep. 2021

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Comment from Hotel Management

30 Sep. 2021 by Tamara Kosloff

Thank you for taking the time to write a review. We find it disturbing that you say that the staff were unhelpful. When you reported that you were unable to open your balcony doors this was attended to and rectified immediately. While the doors were being attended to you mentioned that you were having trouble with the Wi-Fi. The modem was checked immediately and found to be in working order. You were told that it may be an issue throughout the building. You were also told that the building Wi-Fi would be reset and if you were still having problems after half an hour to get back in touch with us and we would investigate further. We did not hear back from you so we took the issue as being resolved. As for guest items being left behind, we do our best to locate said items, however this issue would not arise if guests took more responsibility for their belongings and not blame the resort for their own lack of care.

4 out of 5
Unit 1 was noisy at times with people near lift and in indoor pool. No blankets in cupboard.

Posted by on 11 Sep. 2021

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Comment from Hotel Management

30 Sep. 2021 by Tamara Kosloff

Hi Linda, thank you for your feedback. The building can get noisy at times as we are a very busy building in the heart of Burleigh Heads. We always have extra blankets available for guests at reception.

1 out of 5

Posted by on 12 Apr. 2021

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Comment from Hotel Management

9 Jun. 2021 by Pacific Regis

It is hard to respond to or address concerns when there is no way of knowing when the guest stayed, which apartment they stayed in or what their concerns were. This review should be ignored as it is unfair.

4 out of 5
Loved the furniture. Just a bit short on privacy when you open curtains

Posted by on 13 Feb. 2021

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5 out of 5

Posted by on 7 Feb. 2021

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5 out of 5
Very friendly and helpful,made sure we didn’t wait around too long to check in.will go back

Posted by on 8 Jan. 2021

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Comment from Hotel Management

16 Feb. 2021 by Pacific Regis

Thank you for your review, we are glad you have enjoyed your stay with us !

5 out of 5

Posted by on 7 Jan. 2021

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5 out of 5
The pools were amazing, the views also amazing. The location, you guessed... Amazing

Posted by , from Brisbane on 21 Dec. 2020

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4 out of 5

Posted by on 23 Nov. 2020

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Property Features

Pacific Regis Apartments offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a spa tub. Public spaces have free WiFi. A fitness center, a sauna, and a terrace are also featured at the business-friendly Pacific Regis Apartments. This 3.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 15 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Varsity Lakes Station (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pacific Regis Apartments offers 27 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. 48-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Pacific Regis Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Regis Apartments Burleigh Heads
  • Pacific Regis Apartments
  • Pacific Regis Burleigh Heads
  • Pacific Regis
  • Pacific Regis Apartments Hotel
  • Pacific Regis Apartments Burleigh Heads
  • Pacific Regis Apartments Hotel Burleigh Heads

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.