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Orchid Residences - HR Surfers Paradise

4-star property
6 Orchid Avenue, Surfers Paradise, QLD 1800 796 370
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4.5 out of 5
Excellent!
See all 46 Wotif Reviews

"Excellent Location, Quality property with beautiful views. " More

By a verified traveller on Tue 24 Nov 2020

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Hotel Description

At Orchid Residences - HR Surfers Paradise you'll be within steps of popular attractions like Cavill Avenue and Timezone. Highlights at this property include 3 outdoor swimming pools, a restaurant, and an indoor swimming pool.

You can enjoy a flat-screen TV with digital channels, and each apartment features a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and premium bedding are also available. Limited housekeeping is available.

The restaurant, Catch Restaurant, is open for breakfast and dinner. Fix Cocktail Bar is the apartment building's own cocktail bar. Enjoy the nightclub, 24-hour fitness center, sauna, and kids' swimming pool. Added amenities include a coffee shop/café and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a short walk of this 4-star Surfers Paradise property include Chevron Renaissance and Surfers Paradise Beach.

Luxury Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, 3 Bathrooms (Apartment 25102)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Luxury Apartment, 2 Bedrooms, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, 2.5 Bathrooms (Apartment 23303)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Apartment, 3 Bedrooms, 2 Bathrooms (Apartment 23701)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Luxury Penthouse, Multiple Beds, Ocean View, Executive Level

Bed Count 1 King Bed Maximum Occupancy 10 Max

Orchid Residences - HR Surfers Paradise ratings based on 46 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Orchid Residences - HR Surfers Paradise

Everyone (24) Couples (6) Family (17)
5 out of 5
Excellent Location, Quality property with beautiful views.

Posted by on 24 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Tim

Thank you for the great review.

5 out of 5
Super close to everything. We walked to sea world as well from the property so it was a nice trek. The hotel and apartment itself were both amazing, views were beyond great!

Posted by , from Brisbane on 22 Sep. 2020

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Comment from Hotel Management

22 Oct. 2020 by Tim

Thank you Ellen for the great review. What a spectacular walk to Sea World it would have been. I am glad you made the most of your stay. All the best.

5 out of 5
The apartment was clean , perfect location, great ocean views from every room. Everything was up to date . I will definitely recommend this property to my family and friends & will definitely stay there again !

Posted by , from Brisbane on 9 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Tim

Thank you for your great review, we look forward to having you stay with us again soon.

3 out of 5
The location and view were excellent. The apartment is well overdue for some maintenance and interior decoration. The lounge furniture Is heavily stained and not up to standard for being located within a Hilton Hotel. The freezer does not function and it took over 12 hours to make one tray of ice cubes. There was a constant musty wet dog odour. The king size bed had zero support. We would definitely never choose this particular apartment again. We would consider other apartments in the building. If they were in much better condition.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Tim

Hi Annonymous, Thank you for the review. It would be great if you can let us know your name or which apartment you stayed in so we could follow up your feedback. Feedback is extremely important us. Our properties are strictly no pets, so I am not sure about the wet dog odour smell you experienced at all. Like I said we would love to investigate if you could contact us that would be great.

3 out of 5
Great size apartment, good views, but apartment and building have aged terribly and it doesn’t seem like it was very clean. Stained carpets, sofa and chairs. I don’t know if all the apartments are this bad. You’re only paying for the Hilton name. I wouldn’t stay here again.

Posted by , from Kangaroo point, QLD on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Tim

Thank you for the review Sam. We will have a look into which apartment you stayed in address your concerns. Thank you for the feedback.

3 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Tim

Thank you for taking the time to review your stay with us. We look forward to hosting you again next time.

4 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Tim

Thank you for taking the time to review your stay with us. We look forward to hosting you again next time.

5 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Tim

Thank you for taking the time to review your stay with us. We look forward to hosting you again next time.

5 out of 5
It was exactly as it was advertised as: A self contained unit with no services and was exactly what we wanted. It was in an ideal location for everything we needed and wanted. Very impressive. And the views were to die for.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Tim

Thank you for the great review.

5 out of 5
Layout was great, the views were amazing. Annoied as there was no welcome pack which was advertised so we had to go out and purchase

Posted by on 20 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Tim

Thank you for the great review, it was a pleasure to have you stay with us again.

About the Orchid Residences - HR Surfers Paradise

Location 6 Orchid Avenue, Surfers Paradise, QLD 4217

Property Features

Orchid Residences - HR Surfers Paradise offers its guests 3 outdoor swimming pools, an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A children's pool, a nightclub, and a terrace are also featured at Orchid Residences - HR Surfers Paradise . An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Gold Coast apartment is smoke free.

  • 30 guestrooms or units
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Self-service laundry
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Orchid Residences - HR Surfers Paradise offers 30 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 48-inch flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Catch Restaurant - This restaurant serves breakfast and dinner.

The Food Store - This café serves light fare only. Open daily.

Fix Cocktail Bar - Onsite cocktail bar. Open daily.

The Deck Bar - This bar serves light fare only. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Shop 2, 3142 Surfers Paradise Blvd., Surfers Paradise, QLD, 4217 If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Shop 2, 3142 Surfers Paradise Blvd., Surfers Paradise, QLD, 4217
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 38.95 per day.
  • Cribs (infant beds) are available for AUD 13.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Debit cards
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 99 per person (one way)
  • Crib (infant bed) fee: AUD 13.0 per day
  • Rollaway bed fee: AUD 38.95 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GCHR Orchid Residences Apartment Surfers Paradise
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You should know

  • Orchid Residences - HR Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.