Flat-screen TVs with digital channels are featured in all 22 individually decorated rooms, and you can enjoy ceiling fans, hair dryers, and irons/ironing boards. In-room dining is easy with amenities like refrigerators and microwaves. You'll find nice touches like free toiletries and Select Comfort beds to enhance your stay. Limited housekeeping is available.
This smoke-free motel offers free WiFi in public areas, a garden, and express check-out. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of free self parking.
With a stay at this 3-star Mermaid Beach motel, you'll be 2.3 km (1.4 mi) from The Star Gold Coast and 2.7 km (1.7 mi) from Gold Coast Convention and Exhibition Centre.
28 Mar. 2021 by Motel Manager
Thank you, We do our very best to ensure all our guest have a great stay. Older style motel with a fresh new look. Our guests enjoy basic needs catered for at a reasonable tariff.
24 Feb. 2021 by Motel Manager
We are sorry that you did not enjoy your stay, unfortunately our basic offerings do not suit all our guests but from the general feedback we meet most needs of our guests most of the time
10 Jan. 2021 by Motel Manager
Thank you we aim to provide a service to our guests beyond what they might expect for the 3 and half stars we are. The staff here will endeavor to assist guests with our local knowledge to ensure your stay is better than expected.
22 Dec. 2020 by Motel Manager
Our pool was having an issue due to the constant rain which changes the PH levels in the water with the chlorine. It has been rectified with chemicals. The shower is a standard size for a 3 star budget property however it may not suit some guests. The television should have reported to the duty manager so that it could be fixed as staff can only rectify issues if they are informed.
16 Oct. 2020 by Motel Manager
Thank you for your score, We are pleased that we met your needs for your stay.
17 Feb. 2020 by Motel Manager
There was a manager on site. And when all guests checking out were asked if they enjoyed their stay there was only 1 report of noise. The manager spoke with a group of guys when they were in the pool enjoying a few drinks on a hot saturday afternoon but getting a bit noisy and a little too excited about being on the coast to relax. It was a business group enjoying a saturday night out. The were spoken to and then their behaviour changed to suit. While they were not the only guests in house there was another group that were behaving in an unsatisfactory way but we were not advised until morning. We pride ourselves on providing a family safe environment for all our guests and while there is overnight onsite managers unless they hear it themselves cannot address it either. WE ask that if something is a not comfortable for you please do not hesitate to contact management.
18 Dec. 2019 by motel manager
We do understand that some guests love a big bathroom area however we prefer to provide more space in the main living area of your motel room to provide more comfort.
18 Dec. 2019 by motel manager
The smoking area is cleaned daily and not everyone that uses the area leaves the area clean. We do provide ashtrays and rubbish bins
18 Dec. 2019 by motel manager
Thank you we are pleased that you found our modest motel to your liking. While it does not suit everyone we hope that we provide the basic needs for our guests on a budget .
19 Nov. 2019 by Motel Manager
Thank you for your comments we do appreciate you as our guest. We always try to accommodate our guests' special requests.
There's a coffee shop/café on site. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Montego Mermaid Beach Motel. Limited free parking is available on a first-come, first-served basis. This 3-star Gold Coast motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Montego Mermaid Beach Motel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided on weekdays only.
Seabeach Cafe - Onsite café.
Recreational amenities at the motel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 8 AM - 6 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8 AM - 6 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires payment in advance for any late-arrival bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.