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4.0 out of 5

"Fantastic location, great units, the pool and gardens were very well maintained. It was enjoyable stay. " More

By a verified traveller on Mon 16 Aug 2021

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Hotel Description

A luxury stay in Gold Coast awaits you at Grand Apartments. You'll be 3 km (1.9 mi) from Broadwater Parklands and 4.5 km (2.8 mi) from Gold Coast University Hospital. Highlights at this beach hotel include 2 restaurants, and in-room kitchens and washers/dryers.

Flat-screen TVs with cable channels are featured in all 38 individually decorated rooms, and you can enjoy furnished balconies, living rooms, and dining areas. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Premium bedding and soaking tubs are nice touches to enhance your stay. Additionally, WiFi, DVD players, and separate bathtubs and showers are available.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Labrador hotel include Surfers Paradise Beach and Slingshot.

Penthouse, 3 Bedrooms (Water Views)

Bed Count 1 King Bed Maximum Occupancy 8 Max

2 Bedroom 2nd Floor Night Owl Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Superior Water View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Superior Water View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom City View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Grand Apartments ratings based on 145 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Apartments

Everyone (74) Couples (17) Family (58)
4 out of 5
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Posted by on 7 Sep. 2021

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Comment from Hotel Management

12 Oct. 2021 by Reservations

Thank you for your review. We hope to welcome you again soon.

5 out of 5
Fantastic location, great units, the pool and gardens were very well maintained. It was enjoyable stay.

Posted by on 16 Aug. 2021

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Comment from Hotel Management

18 Aug. 2021 by Reservations

Thank you for your review. We hope to welcome you again soon.

5 out of 5
Beautiful apartment very convenient location. Great view, comfortable bedding and all furnishings were comfortable. The only downside I had was even on level 7 the noise from the bars downstairs was quite loud and stayed open till all hours of the morning.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Reservations

Thank you for your review. We appreciate your feedback.

5 out of 5
Dont hesitate, great place and location.

Posted by on 29 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Reservations

Thank you for your review. We are happy you enjoyed your stay with us and we appreciate your feedback.

4 out of 5
Couldnt arrive til 6:00 another car in allocated car park so had to park outside. Then got message following morning on first morning off for ages had to be downstairs by 10 to book in or key deactivated. Room was lovely though, although when i took sheets of bed (i always do that when i leave) on the mattress protector was hair strands and false eyelashes yew (not mine) so mattress protector not changed only sheets. Lovely view, pool lovely, hotel food very nice. Close to everything. Has everything you need, I would stay again, but late check in needs improving and please wash mattress protectors

Posted by on 28 Apr. 2021

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Comment from Hotel Management

5 May 2021 by Reservations

Thank you for your review. We appreciate your feed back and will attend to the issues your raised.

5 out of 5
Loved it such a beautiful room - only down fall was 1 toilet

Posted by on 29 Mar. 2021

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Comment from Hotel Management

21 Apr. 2021 by Reservations

Thank you for your review. We appreciate your feedback.

3 out of 5

Posted by on 29 Nov. 2020

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Comment from Hotel Management

2 Dec. 2020 by Reservations

Thank you for review.

3 out of 5

Posted by on 27 Nov. 2020

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Comment from Hotel Management

2 Dec. 2020 by Reservations

Thank you for review.

4 out of 5

Posted by on 8 Oct. 2020

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Comment from Hotel Management

14 Oct. 2020 by Reservations

Thank you for your review.

4 out of 5
Quiet and close to everything great plenty of places to eat

Posted by on 6 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Reservations

Thank you for your review. We are happy you enjoyed your stay with us and hope to welcome you again soon.

Property Features

As a guest of Grand Apartments, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Grand Apartments. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Gold Coast hotel is smoke free.

  • 38 guestrooms or units
  • 2 dining venues
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Helensvale Station (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Apartments offers 38 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include kitchen islands. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers. This Gold Coast hotel provides wireless Internet access for a surcharge. 50-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Grand Apartments has 2 restaurants on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 11:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9-10:30 AM on Sunday and public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 7.00 per night (rates may vary)
  • Airport shuttle fee: AUD 41.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 41 (roundtrip), (up to 18 years old)
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Apartments Labrador
  • Grand Apartments Hotel Labrador
  • The Grand Apartments Hotel Labrador
  • The Grand Apartments Labrador, Gold Coast, Australia
  • Grand Apartments Apartment Labrador
  • Grand Apartments Hotel
  • Grand Apartments Labrador
  • Grand Apartments Hotel Labrador

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.