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Each apartment is individually decorated and features a TV with cable channels, along with a balcony, a sitting area and WiFi. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, a phone and an iron/ironing board are also available.
This smoke-free apartment offers a business centre, a garden and barbecues. Other amenities include WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 10-minute walk of this 4-star Surfers Paradise property include Cavill Avenue and Timezone.
30 Apr. 2019 by Amisha Jain
Dear Guest, It is interesting to see your review especially when you have provided no evidence of cockroaches, bedbugs or any other infestation that you claim are in the apartment. We have very high cleaning standards and all our linen is commercially laundered. As a rle of thumb if you are demanding a refund you need to provide evidence supporting your claim. I investigated your claims myself but found nothing. All your did was demand a refund. We are a service provider and did provide you with accommodation for the nights that you booked. I tried to talk to you about your refund but you threatened me with legal action & complaining to Office of fair trading. Unlike I am happy to provide your with screenshots of your threats to me. You know what you are claiming is not true hence you have posted this review Anonymously. Kind regards Amisha Jain Onsite Manager
4 Apr. 2019 by Amisha Jain
Thank you for your feedback. Yes the location of the building is fantastic. You cant get any better than this Kind regards Amisha Jain
6 Feb. 2019 by Amisha Jain
Dear Shaun, Thank you for your feedback. I did apologies for the error on my part with the missing bedding. And I did refund the charge for the additional bedding to you at the time of checkout. Thank you again for your feedback Kind regards Amisha Jain
30 Jan. 2019 by Amisha Jain
Dear Guest, thank you for your feedback. Kind regards Amisha
1 Jan. 2019 by Amisha Jain
Thank you :-)
30 Jan. 2018 by Amisha Jain
Dear Guest, Thank you for your review. As I am unable to ascertain details for your stay, it is difficult to take any action on your feedback. Please feel free to contact me via email firstname.lastname@example.org to give more details of your stay so I can take your feedback on board Kind regards Amisha
23 Jan. 2018 by Amisha Jain
Dear Jen, Thank you for your feedback. I am glad you enjoyed your stay. I will pass on your feedback about the beds to the owners of the apartment. I hope to see you again Kind regards Amisha
6 Dec. 2017 by Manager
Dear Donna Thank you for leaving this feedback. Let me point out that at no time during your stay did you contact me regarding your concerns about the apartment. Had you called me on the emergency number provided I am sure I would have been able to rectify your concerns. When you checked in I advised you that the housekeepers has just left and you will have to wait for at last 30 minutes to ensure the floors are dry.
WiFi is available in public spaces for a fee. You'll find a business centre on site. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at Carlton Apartments. Limited free parking is available on a first-come, first-served basis. This 4-star Surfers Paradise apartment is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Carlton Apartments offers 32 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit. This Surfers Paradise apartment provides wireless Internet access for a surcharge. Televisions come with premium cable channels.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 3:30 PM.
If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation.
All guests staying during Schoolies must contact the property in advance for further information.
The front desk at this property is open daily from 8:30 AM - 3:30 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.