Gold Coast Hinterland Holiday Packages

"Really great stay. Front desk were so friendly and attentive. Allowed us to check in early when the rooms were ready. Really pleased with the service.…""Really great stay. Front desk were so friendly and attentive. Allowed us to check in early when the rooms were ready. Really pleased with the service.WW…"

Reviewed on 22 Nov. 2020

"The apartment was lovely, the pool, spa and grounds very nice, location fantastic. We were disappointed with the after hours management however. Upon checking in we realised the air con was not working. Reception had closed half an hour before the posted time, so we called the after hours number and they (I assume a call centre) were very helpful in trying to trouble shoot but unfortunately, still no air con. They left multiple messages with the night manager who was not onsite to contact me to resolve. I did not receive a call or any acknowledgement whatsoever and we spent quite a hot night struggling to sleep in 30 + degree heat inside the room. The manager on duty the following morning was lovely and very apologetic and allowed us a late check out, but I’m unsure if I would stay here again despite it being a nice place. What would happen if a key wasn’t working after hours? Would we have been left to sleep outside without any response from the night manager?…""The apartment was lovely, the pool, spa and grounds very nice, location fantastic. We were disappointed with the after hours management however. Upon checking in we realised the air con was not working. Reception had closed half an hour before the posted time, so we called the after hours number and they (I assume a call centre) were very helpful in trying to trouble shoot but unfortunately, still no air con. They left multiple messages with the night manager who was not onsite to contact me to resolve. I did not receive a call or any acknowledgement whatsoever and we spent quite a hot night struggling to sleep in 30 + degree heat inside the room. The manager on duty the following morning was lovely and very apologetic and allowed us a late check out, but I’m unsure if I would stay here again despite it being a nice place. What would happen if a key wasn’t working after hours? Would we have been left to sleep outside without any response from the night manager?WW…"

Reviewed on 16 Dec. 2019

"Central to Broadbeach and light rail. Staff very friendly. I think the resort could provide more comprehensive information folder particularly regarding the air conditioning. It would work perfectly prior to going to bed and then during the night stop, waking up hot and unable to restart. $15 per night parking was outrageous.…""Central to Broadbeach and light rail. Staff very friendly. I think the resort could provide more comprehensive information folder particularly regarding the air conditioning. It would work perfectly prior to going to bed and then during the night stop, waking up hot and unable to restart. $15 per night parking was outrageous.WW…"

Reviewed on 24 Nov. 2020

"Clean and tidy. Very central to everything we needed.…""Clean and tidy. Very central to everything we needed.WW…"

Reviewed on 6 Oct. 2020

"Newly renovated room with great views of Surfers Paradise. Loved the in room spa.…""Newly renovated room with great views of Surfers Paradise. Loved the in room spa.WW…"

Reviewed on 17 Sep. 2020

"Really great stay. Front desk were so friendly and attentive. Allowed us to check in early when the rooms were ready. Really pleased with the service.…""Really great stay. Front desk were so friendly and attentive. Allowed us to check in early when the rooms were ready. Really pleased with the service.WW…"

Reviewed on 22 Nov. 2020

"The apartment was lovely, the pool, spa and grounds very nice, location fantastic. We were disappointed with the after hours management however. Upon checking in we realised the air con was not working. Reception had closed half an hour before the posted time, so we called the after hours number and they (I assume a call centre) were very helpful in trying to trouble shoot but unfortunately, still no air con. They left multiple messages with the night manager who was not onsite to contact me to resolve. I did not receive a call or any acknowledgement whatsoever and we spent quite a hot night struggling to sleep in 30 + degree heat inside the room. The manager on duty the following morning was lovely and very apologetic and allowed us a late check out, but I’m unsure if I would stay here again despite it being a nice place. What would happen if a key wasn’t working after hours? Would we have been left to sleep outside without any response from the night manager?…""The apartment was lovely, the pool, spa and grounds very nice, location fantastic. We were disappointed with the after hours management however. Upon checking in we realised the air con was not working. Reception had closed half an hour before the posted time, so we called the after hours number and they (I assume a call centre) were very helpful in trying to trouble shoot but unfortunately, still no air con. They left multiple messages with the night manager who was not onsite to contact me to resolve. I did not receive a call or any acknowledgement whatsoever and we spent quite a hot night struggling to sleep in 30 + degree heat inside the room. The manager on duty the following morning was lovely and very apologetic and allowed us a late check out, but I’m unsure if I would stay here again despite it being a nice place. What would happen if a key wasn’t working after hours? Would we have been left to sleep outside without any response from the night manager?WW…"

Reviewed on 16 Dec. 2019

"Clean and tidy. Very central to everything we needed.…""Clean and tidy. Very central to everything we needed.WW…"

Reviewed on 6 Oct. 2020

"Newly renovated room with great views of Surfers Paradise. Loved the in room spa.…""Newly renovated room with great views of Surfers Paradise. Loved the in room spa.WW…"

Reviewed on 17 Sep. 2020

"Was great so close to the beach and everything at walking distance without being in the heart of it all Great family trip away . Will be back !…""Was great so close to the beach and everything at walking distance without being in the heart of it all Great family trip away . Will be back !WW…"

Reviewed on 1 Oct. 2020