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Sheraton Grand Mirage Resort, Gold Coast

5.0 star property
Private beach and 2 outdoor pools, near Broadwater Parklands

Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

2 outdoor pools
118-cm LCD TV with satellite channels, TV, iPod dock
2 outdoor pools
Spa
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Laundry
  • Gym
The current price is AU$309
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
71 Sea World Drive, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    ‪1 min walk‬
  • Sea World
    ‪12 min walk‬
  • Broadwater Parklands
    ‪20 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

8.4 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 49 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 49 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
Shower/bath combination
  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View | Living area

Suite, 1 Bedroom, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 93 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View, Corner

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Resort View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 93 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Gold Coast

You'll be connected to a shopping centre at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Mariner's Cove Marina and Marina Mirage Shopping Centre. Highlights at this beach hotel include 2 outdoor swimming pools, 2 bars/lounges and a nearby private beach. .The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the gym and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Main Beach hotel include Broadwater Parklands and Surfers Paradise Beach.

What's nearby

  • Marina Mirage Shopping Centre - 1 min walk - 0.0 km
  • Sea World - 12 min walk - 1.0 km
  • Broadwater Parklands - 20 min walk - 1.7 km
  • Surfers Paradise Beach - 3 min drive - 2.7 km
  • Cavill Avenue - 5 min drive - 4.6 km

Getting around

  • Cypress Avenue Station - 6 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪main beach pavillion 34 - ‬11 min walk
  • ‪Omeros Brothers Seafood Restaurant - ‬5 min walk
  • ‪Peter's Fish Market - ‬7 min walk
  • ‪Glass Dining & Lounge Bar - ‬5 min walk

About this property

Sheraton Grand Mirage Resort, Gold Coast

Private beach and 2 outdoor pools, near Broadwater Parklands
Unwind on the private sandy beach, located just 10 metres away. Cool off in one of the 2 outdoor swimming pools at Sheraton Grand Mirage Resort, Gold Coast, and enjoy amenities such as a children's pool and a fitness centre.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1987
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 118-cm LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Similar properties

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Hilton Surfers Paradise Hotel & Residences

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$254
includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limo/town car service
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 52 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Oyster Bar and Grill
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults and AUD 20.00 to 50.00 for children
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sheraton Mirage Gold Coast Main Beach
Sheraton Mirage Resort Gold Coast Main Beach
Main Beach Sheraton
Sheraton Main Beach
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort Gold Coast
Sheraton Grand Mirage Gold Coast
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Frequently asked questions

What is the cancellation policy at Sheraton Grand Mirage Resort, Gold Coast?

Sheraton Grand Mirage Resort, Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Mirage Resort, Gold Coast?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Gold Coast on 12 Oct 2025 start from AU$309.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast has a self car park with in/out privileges for AUD 20.00 per day.

Are there any beaches close to Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast is a short 5-minute walk from The Spit Beach. Fun beach activities include body boarding, sailing and swimming.

Does Sheraton Grand Mirage Resort, Gold Coast have a pool?

Yep, and guests love it! Sheraton Grand Mirage Resort, Gold Coast has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Sheraton Grand Mirage Resort, Gold Coast family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Mirage Resort, Gold Coast is a hit with families.

Does Sheraton Grand Mirage Resort, Gold Coast serve breakfast?

Yeah, English brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Mirage Resort, Gold Coast?

No, Sheraton Grand Mirage Resort, Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Mirage Resort, Gold Coast?

Yep, they've got a poolside bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Mirage Resort, Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Grand Mirage Resort, Gold Coast?

No, pets are not allowed.

Sheraton Grand Mirage Resort, Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with partner
Beautiful and spacious room food was good and staff was kind
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Disliked: Property conditions & facilities
Dated and needs updating
Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

The staff very friendly especially in the restaurant.
Stayed 1 night in May 2025

6/10 Okay

Peter

Liked: Staff & service
Rundown and in urgent need of renovation. Fridge frozen solud then leakinging onto carpet when temp
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay in town after celebrating with friends. Great access, lovely room, wonderful facilities
Stayed 1 night in May 2025

10/10 Excellent

Heath

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. I stayed in a Villa and enjoyed the privacy and walk through the gardens to the facilities
Stayed 3 nights in May 2025

6/10 Okay

Brett

Travelled with family
Liked: Staff & service
Restaurant meal options very limited for a resort title. Inconvenient at the time of stay as a lot of redevelopment was underway in the area & therefore options to eat elsewhere or have any entertainment options within walking distance were not available. The rooms seemed quite dated & not well set out compared with my most recent stays at other venues.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Nice beach location and good vibes at the pool

We loved the location right on the beach and it was more quiet than in Surfer's Paradise. The pool is big and it has a good vibe. We were staying over Easter and the waiting time for food was very long at times which we didn't understand. Overall, the staff was very friendly and we enjoyed our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and friendly service
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, fantastic stay as usual beautiful seafood and breakfast buffets. Staff were very pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Owen

Stayed 2 nights in May 2025

8/10 Good

Kerrie

Travelled with partner
Liked: Staff & service
This is a truly lovely Resort. Have been coming here for well over 20years, it is looking a bit aged and needs touching up, back to being its stunning unique self. Always a pleasure
Stayed 1 night in Apr 2025

8/10 Good

Elaine

Stayed 2 nights in Apr 2025

4/10 Poor

Kguy Larng

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel entrance was stunning and gave a great first impression, and the concierge was helpful at check-in. Unfortunately, things went downhill from there. There was rubbish outside our room, and the fridge hadn’t been cleaned—old food inside made it smell terrible. My toddler also found food scraps under the bed, and the bedsheets looked like they hadn’t been changed. We even waited outside our room for 5–10 minutes thinking it was being cleaned, only to find no one was inside. The lagoon view room was pretty, but you can’t actually swim in the lagoon—it’s decorative only. The kids pool didn’t feel clean enough for our toddler to use either. The rooms and hallways felt very outdated and didn’t match the modern vibe of the entrance. Accessibility also seemed like an afterthought, with features not suited for pregnant guests or people with disabilities. On the bright side, the beach is right next door. Sadly, I wouldn’t recommend staying here.
Stayed 3 nights in Apr 2025

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice facility, spacious room, option to go to the beach, good dining restaurant. We enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

javad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel atmosphere was excellent
Stayed 4 nights in Apr 2025

8/10 Good

Charncey

Stayed 3 nights in Mar 2025

10/10 Excellent

Nomiki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was beautiful, the service was amazing. The property does need an upgrade.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room looked out to the pool and ocean which were quite stunning. Everything in our room was as expected and we enjoyed immence peace and quiet. It was a wonderful get away.
Stayed 2 nights in Mar 2025

6/10 Okay

Dean

Liked: Room comfort

Beautiful resort and location showing its age

I have been wanting to stay here since I was a in my twenties and I was not really impressed. For just over $500 for the night, it was disappointing. There was no soap in the shower container, no lift working so we had to use fire exits to get anywhere and a dodgy corridor to get to our car. If you have no lift working to gain access to the Northern side, then offer Valet. The property also needs maintenance and is stuck in the 80's. We loved the 80's ourselves, however someone needs to invest in this place if they want to charge what they are charging. Also the water fountain in the corridor had faulty sparkling water and just air coming out. This is a beautiful property, however it needs love and your service needs to meet the cost. No having a lift operational is not ideal and i do no know how long this has been for and it may be for a day or two. This is where breakfast comps come into play maybe....
Stayed 1 night in Mar 2025